Reviews

Rated 3.8/5 based on 24 customer reviews.
March 5, 2020 16:23

I signed a 6 month contract. My contracted ended 12/2019. I signed a termination agreement as it was up come January 2020. I was charged in February and they are going to try to charge me for March. They are working under a name that is not theirs. Their license is not valid with the State of Oklahoma. DO NOT DO BUSINESS HERE! Go the extra mile and pay someone else. This was around the corner at the time and convenience was attractive. The AC quit working right after I signed up & the equipment is old and ripped. There is never any staff there when they are supposed to be. Just go somewhere else. The staff will not give out the owners name but I already found it. BE AWARE

August 16, 2019 15:04

Great clean place to workout! Thanks Colby

August 3, 2019 19:27

The website is amateur at best, but I was hoping that's because they're more focused on fitness and it turns out they are which is the only positive.

They don't post pricing in their page so it sent me searching the reviews. They want nearly $45 a month if you want locker room access? I paid $22 a month for a year at Planet Fitness with more amenities, why would I pay double for a smaller gym?

Then I got to the owner's responses. You can tell again it's mom and pop run. Their smug, arrogant and racist response to being accused of racism is disgusting. Of course the people complaining weren't members, from the reviews, they probably never got helped. Your response is disgusting. More humility and not immediately denying their claim was definitely called for and you did the opposite.

I'm glad they were closed so I could do more research. They're next door to me, but I believe I'll drive a few miles and save some money.

January 8, 2019 19:43

I enjoyed the convenience of Shape Fitness until recently. Well I had to use the restroom, until recently i was able too. Now I have to upgrade my membership $10 extra bucks just to relieve myself. The company could at least add a restroom or gave customers prior to this change a heads up in the form or letter or email. Instead we have to find out by attempting to scan our card, which doesn't work by the way. Unfortunately, I will be cancelling my membership and biting the fee to do so.

December 26, 2018 14:25

Apparently my $33.67 monthly fee no longer gives me access to the WOMEN'S locker room. They have put a scanner on the door, you have to have an upgraded membership to access the locker room, shower, restrooms now because they put a tiny sauna in that area. The upgraded fee would be $10.00 more a month! If I wanted to pay 40-50 a month I would go somewhere with daycare, new equipment and fitness classes. I'm highly disappointed in this place and how they treat loyal customers.

June 4, 2018 11:23

I use to be a member and am trying to sign back up because I liked this place. It is close to my work and I drove all the way from del city to come here on my day off to sign up for the year. "Training for a marathon". It is Monday and you open at 10. Well it is 10:20 and I am trying to get in the building so I can sign back up and their is no staff member anywhere. I'm knocking on the door and calling with no response. So now I am going to have to go to the location off of sooner.... Seriously disappointed in the punctuality. If your sales hours are 10am to 9pm than someone should be there or they should at least put a note on the door letting people who want to sign up know that no one is their at the moment so that I am not just standing there looking like an idiot...

June 4, 2018 11:23

I use to be a member and am trying to sign back up because I liked this place. It is close to my work and I drove all the way from del city to come here on my day off to sign up for the year. "Training for a marathon". It is Monday and you open at 10. Well it is 10:20 and I am trying to get in the building so I can sign back up and their is no staff member anywhere. I'm knocking on the door and calling with no response. So now I am going to have to go to the location off of sooner.... Seriously disappointed in the punctuality. If your sales hours are 10am to 9pm than someone should be there or they should at least put a note on the door letting people who want to sign up know that no one is their at the moment so that I am not just standing there looking like an idiot...

April 4, 2018 12:34

It was the most racist experience I've ever experienced and wldnt recommend anyone to work out there

January 17, 2018 23:19

This gym is always clean, the staff is always welcoming, and the atmosphere is never uninviting. I like the fact that it's open 24/7, it really makes it easy to do life and my workouts. If you're looking for a gym as a first time, or even to switch, remember to check out Shape Fitness!

January 17, 2018 23:19

This gym is always clean, the staff is always welcoming, and the atmosphere is never uninviting. I like the fact that it's open 24/7, it really makes it easy to do life and my workouts. If you're looking for a gym as a first time, or even to switch, remember to check out Shape Fitness!

January 16, 2018 18:46

Great people. Nice set up. Can't wait to get started. Thank you Abby for the great instruction and for signing me up! I'll be seeing you for at least the next 2 years!

January 16, 2018 18:46

Great people. Nice set up. Can't wait to get started. Thank you Abby for the great instruction and for signing me up! I'll be seeing you for at least the next 2 years!

January 16, 2018 13:50

This place is great! Out of all the years I've been coming here it has always been very very clean. The people here are nice. Thank you!

January 5, 2018 22:03

Loved working out at this gym. It is one of the few gyms in the state that is open 24/7 and is never crazy busy when I go. The staff if great. I also like the constant upgrades they are adding.

January 5, 2018 22:03

Loved working out at this gym. It is one of the few gyms in the state that is open 24/7 and is never crazy busy when I go. The staff if great. I also like the constant upgrades they are adding.

January 5, 2018 20:57

Been a member at shape fitness for 7-8 years now. I like the facility bc everyone is friendly and encouraging. If the equipment is damaged, which happens in gyms, they get it fixed in a reasonable amount of time. Good people, nice place.

January 5, 2018 14:17

It's a nice little gym. I chose shape due to it being a 24/7 gym. I usually workout in the early early morning so it was a necessity. The gym is always clean and when I do go during staff hours, the staff is nice. Good equipment and I have yet to go to the gym and have to leave because it is too busy. I definitely would recommend this gym, especially if you are looking for a good 24/7 facility.

January 5, 2018 14:17

It's a nice little gym. I chose shape due to it being a 24/7 gym. I usually workout in the early early morning so it was a necessity. The gym is always clean and when I do go during staff hours, the staff is nice. Good equipment and I have yet to go to the gym and have to leave because it is too busy. I definitely would recommend this gym, especially if you are looking for a good 24/7 facility.

January 5, 2018 14:07

Hands down the most fabulous gym! Super sweet and professional staff and great quality equipment! You feel at home here!

October 24, 2017 11:21

Great gym in great location. Plenty of parking and friendly staff

October 24, 2017 11:21

I have tried 6 times to cancel my membership due to moving more than 25 miles away from the gym. After 6 attempts to cancel and after having filed the proper paperwork; receiving proper confirmation from shape fitness that my membership has been canceled, the company has continued to bill me for 5 months after the fact. I have made several attempts at contacting shape fitness for further support, of which no staff is ever present to help in doing so. Shape fitness has made no attempts at correctly by the situation when I have provided every document necessary for them to cancel my membership. I have not stepped foot in this gym for 5 months and still am being billed. That is stealing from customers. I would rate this the worst gym experience and lack of professionalism I have ever encountered in my life. I would not recommend this facility to anyone, ever.

October 24, 2017 11:21

Hands down the most fabulous gym! Super sweet and professional staff and great quality equipment! You feel at home here!

October 24, 2017 11:21

I have been going to Shape for almost ten years and I plan on staying another 10 years. Knowledgeable staff, state of the art equipment, plus it's affordable!
They deserve 10 stars!!!!

October 24, 2017 11:21

The staff at this gym are professional and great at maintaining a clean and orderly gym. I've had nothing but positive experiences. I highly recommended this gym to anyone looking for great prices and a positive workout environment.

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