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- Address:911 N Broadway Ave, Oklahoma City, OK 73102
- Phone:(405) 604-3614
- Website:http://www.fourstarfitnessokc.com/
- Rating:3.7
- Hours:24 hours
I've been working out at this gym consistently for over a year now. The staff has been very knowledgeable and they have a group of very professional trainers that get great results for both weight loss transformations and show prep athletes. One thing that really stands out to me is how well kept the gym is. If something is broken, they expedite repair. Also, it's alway clean!!
The gym is meh, pretty small and has limited equipment. Any time I have tried to call the number the line is either busy or no one answers. The worst part about this gym is trying to cancel your membership. Not only do you have to go to the gym, get a piece of paper to then mail it out somewhere but on top of that the membership won't be cancelled until 30 days AFTER they have received it, if they have received it at all.
Meaning you could possibly charged for 2 ADDITIONAL, if not more, months if your timing is off and even if this process goes "perfectly". Its 2020, as a member that has been paying for years I should be able to go to the gym, tell them I'm leaving and then beep boop, it's done.
This is a scam to try and squeeze more money out of their members and its gross.
Great gym and location. Equipment is pretty good, gets the job done. I have two complaints: 1) The "locker" room doesn't seem to get any AC/cooling just a fan blowing hot air around... After you shower you get hot and sweaty again. 2) One of the owners took my gym bag out of the "locker" room since I didn't put it in a locker outside of the "locker" room but didn't tell me so I panicked when I went to change clothes and my bag was missing. Not cool.
Great gym and location. Equipment is pretty good, gets the job done. I have two complaints: 1) The "locker" room doesn't seem to get any AC/cooling just a fan blowing hot air around... After you shower you get hot and sweaty again. 2) One of the owners took my gym bag out of the "locker" room since I didn't put it in a locker outside of the "locker" room but didn't tell me so I panicked when I went to change clothes and my bag was missing. Not cool.
Great location and equipment. The, showers and bathrooms are rough! No AC in the men's bathroom which is terrible after a workout. Other than that the place is great!
Great location and equipment. The, showers and bathrooms are rough! No AC in the men's bathroom which is terrible after a workout. Other than that the place is great!
I signed up the other day and had wonderful service from Josh at the front desk. He walked me through the gym, he explained some of the machines and equipment and was very thorough on explaining my contract and everything that came with my membership. The gym is perfect for what I've been looking for. I'm looking forward to sticking around with them for a long time.
I signed up the other day and had wonderful service from Josh at the front desk. He walked me through the gym, he explained some of the machines and equipment and was very thorough on explaining my contract and everything that came with my membership. The gym is perfect for what I've been looking for. I'm looking forward to sticking around with them for a long time.
Gym equipment- 3 of 5 stars
Lifting equipment was decent. They use hoist machines, which I prefer. Free weights go up to 100 from what I saw. 3 of the cardio machines where not working and also the remaining seem to be very warn. There cardio area is smaller compared to other gyms.
Customer Service- 1 out of 5 stars
Was promised waived sign up fees by Josh that wasn't honored. Pretty sure the owner or manager was standing next to him but didn't chime in. Josh admitted to miss understanding the owner but still. The horrible thing is we had confirmed the deal on the phone and then didn't tell me until I arrived.
Overall
There is plenty of other gyms in town that I would consider a better option. The Y is 25 roughly a month with same equipment standards.
Golds gym is the same cost as 4star with better managed equipment. They will also be up front about their fees and golds gym had the same incident but the manager honored the waived fees. (based on golds gym on 23rd)
Note for the Owner/Management
Bait and Switch- the action (generally illegal) of advertising goods which are an apparent bargain, with the intention of substituting inferior or more expensive goods.
"a bait-and-switch scheme"
Josh should have got you involved or you should have stepped in and owned it. Also fix your cardio equipment. That's been that way for a while from what your current customers have said. The small things make a difference.
Gym equipment- 3 of 5 stars
Lifting equipment was decent. They use hoist machines, which I prefer. Free weights go up to 100 from what I saw. 3 of the cardio machines where not working and also the remaining seem to be very warn. There cardio area is smaller compared to other gyms.
Customer Service- 1 out of 5 stars
Was promised waived sign up fees by Josh that wasn't honored. Pretty sure the owner or manager was standing next to him but didn't chime in. Josh admitted to miss understanding the owner but still. The horrible thing is we had confirmed the deal on the phone and then didn't tell me until I arrived.
Overall
There is plenty of other gyms in town that I would consider a better option. The Y is 25 roughly a month with same equipment standards.
Golds gym is the same cost as 4star with better managed equipment. They will also be up front about their fees and golds gym had the same incident but the manager honored the waived fees. (based on golds gym on 23rd)
Note for the Owner/Management
Bait and Switch- the action (generally illegal) of advertising goods which are an apparent bargain, with the intention of substituting inferior or more expensive goods.
"a bait-and-switch scheme"
Josh should have got you involved or you should have stepped in and owned it. Also fix your cardio equipment. That's been that way for a while from what your current customers have said. The small things make a difference.
Gym equipment- 3 of 5 stars
Lifting equipment was decent. They use hoist machines, which I prefer. Free weights go up to 100 from what I saw. 3 of the cardio machines where not working and also the remaining seem to be very warn. There cardio area is smaller compared to other gyms.
Customer Service- 1 out of 5 stars
Was promised waived sign up fees by Josh that wasn't honored. Pretty sure the owner or manager was standing next to him but didn't chime in. Josh admitted to miss understanding the owner but still. The horrible thing is we had confirmed the deal on the phone and then didn't tell me until I arrived.
Overall
There is plenty of other gyms in town that I would consider a better option. The Y is 25 roughly a month with same equipment standards.
Golds gym is the same cost as 4star with better managed equipment. They will also be up front about their fees and golds gym had the same incident but the manager honored the waived fees. (based on golds gym on 23rd)
Note for the Owner/Management
Bait and Switch- the action (generally illegal) of advertising goods which are an apparent bargain, with the intention of substituting inferior or more expensive goods.
"a bait-and-switch scheme"
Josh should have got you involved or you should have stepped in and owned it. Also fix your cardio equipment. That's been that way for a while from what your current customers have said. The small things make a difference.
Bugs ALL over this location. Pictures I took today from one quick walk-through. Noticed when a big literally crawled on me while bench pressing.
Bugs ALL over this location. Pictures I took today from one quick walk-through. Noticed when a big literally crawled on me while bench pressing.
Small gym with limited equipment. If you prioritize working out and like to workout in a positive atmosphere, this is not the place. Horrible customer service.
This place is not just a gym. It's a family. There is a reason four star fitness earned best gym in OK 2 years in a row!!!
Fantastic space with great equipment, excellent staff and even better trainers. I would highly recommend fitness center to anyone trying to get fit and healthy or even just trying to stay that way.
Clean, good equipment, best staff in town, no rules really, love it here. Just wish there were towels and a sauna, but other then that it's my all time favorite
Clean. Friendly staff. Equipment on par of what you need. Not to overly crowded is recommend anyone at least trying the place.
Open 24/7. The owners are great people. You don't feel like you are competing against people. It's also not that crowded either.
Absolutely love this gym. I started out on the May location and came to the downtown location when it opened due to it being closer to where I live. The staff is alway helpful, the facility spotless, and the management is constantly upgrading to make the place even better. I've been coming here for 3 years and if not for me moving out of state I would be staying at this gym. Going to miss my Four Star family.
Clean. Friendly staff. Equipment on par of what you need. Not to overly crowded is recommend anyone at least trying the place.
Open 24/7. The owners are great people. You don't feel like you are competing against people. It's also not that crowded either.
Fantastic space with great equipment, excellent staff and even better trainers. I would highly recommend fitness center to anyone trying to get fit and healthy or even just trying to stay that way.