Fun Guy
February 27, 2020 00:45
I am only giving this 5 stars because of the facility. Please see below of my woes of dealing with... GOLD'S GYM CORPORATION
Good:
Great facility with a lot of space (I will definitely miss it)
Very helpful and kind employees
OK:
Location
Bad:
Gold's Gym corporate. Allow me to explain.
I was charged a fee of $20 out of nowhere a few months after I signed up in 2018, so it isn't the facilities fault. I called corporate and no one could really tell me why I was charged an extra $20... WHAT.
I also called to put my account on hold. Found out it would cost $15/month and you could only leave it on hold for 3 months. When I asked them to do it and went to check my bank account a couple of months later, corporate didn't put my account on hold, so I still had to pay full amount.. THE.
I also just found out that I could've cancelled my account months ago online. When I called corporate, they told me I had to come inside to knock that out. I went inside, was handed a piece of paper, and said I could do it online... HELL.
Gold's Gym on 23rd, y'all need raises.
Gold's Gym Corporate, y'all are the reason I won't recommend any other facilities.