Reviews

Rated 3.9/5 based on 30 customer reviews.
February 21, 2020 16:02

I like this location a lot. It isn't nearly as busy as the location on Northwest Expressway. So not a lot of waiting to use any of the machines. Best time to go is about 7-8 an later if you can afford to go later.

February 11, 2020 10:06

Very clean and well run! Staff is always helpful and friendly. Plenty of room for everyone with enough room to not feel like you're in someone else's space all the time

February 11, 2020 10:06

Very clean and well run! Staff is always helpful and friendly. Plenty of room for everyone with enough room to not feel like you're in someone else's space all the time

February 6, 2020 06:03

I thought they were open 24/7 I came around 5am and the front door was locked.... Called the desk and no one answered the phone but the automated lady said if they're busy come on down open 24/7 which they aren't open ...

November 19, 2019 12:11

The culture in this gym is nice. People generally clean up after themselves and are polite. The locker room is clean and usually not to strong with the locker room smell, though its still there. Most of the equipment is well maintained and if anything is wrong it is usually minor. Plenty of parking and friendly staff .

September 22, 2018 23:37

I really like that they are open 24 hours since my schedule varies. They have a wide variety of equipment for your needs and there employees are super helpful.

July 27, 2018 16:21

I paid for the black membership...i thought i was suppose to get a tour and possibly someone to show me how the machines work. All he did was have me sign some stuff and get me a T-Shirt. Did not ask if i had any questions did not offer a tour. Anything i need to know i guess i just have to ask. But when i do ask "hey i am wanting to work out my under arms which equipment would be best for this and how do i use it? " The answer I got was well i cant really leave the front desk. There is instructions on there on what areas will work out what and how to use it. It was not his fault. He did end up leaving the front for a quick second to point to the machine. You need more staff and to live up to your "membership agreement" . But other than that it is very clean not to busy and no judgement. I do not believe the people working there understand how to use the equipment either.

July 27, 2018 16:21

I paid for the black membership...i thought i was suppose to get a tour and possibly someone to show me how the machines work. All he did was have me sign some stuff and get me a T-Shirt. Did not ask if i had any questions did not offer a tour. Anything i need to know i guess i just have to ask. But when i do ask "hey i am wanting to work out my under arms which equipment would be best for this and how do i use it? " The answer I got was well i cant really leave the front desk. There is instructions on there on what areas will work out what and how to use it. It was not his fault. He did end up leaving the front for a quick second to point to the machine. You need more staff and to live up to your "membership agreement" . But other than that it is very clean not to busy and no judgement. I do not believe the people working there understand how to use the equipment either.

July 5, 2018 23:07

I really don't understand all the positive reviews. This place stopped having good customers service shortly after it opened. It is clean and usually not busy. But the rude employees just really bothers me. No hello... no good bye... No eye contact and they seem bothered when I try to initiate it. I'll say hello and they seem bothered by it. Please planet fitness train your employees to at least pretend to not be miserable. The NW expressway one is slightly better which honestly isnt saying much.

July 5, 2018 23:07

I really don't understand all the positive reviews. This place stopped having good customers service shortly after it opened. It is clean and usually not busy. But the rude employees just really bothers me. No hello... no good bye... No eye contact and they seem bothered when I try to initiate it. I'll say hello and they seem bothered by it. Please planet fitness train your employees to at least pretend to not be miserable. The NW expressway one is slightly better which honestly isnt saying much.

July 2, 2018 21:08

Great facility machines work great Good atmosphere to get in work out and get back on with your day.

July 2, 2018 21:08

Great facility machines work great Good atmosphere to get in work out and get back on with your day.

June 29, 2018 09:30

I enjoy planet fitness for many reasons, to name a few: Ease of access, cleanliness, comfortable atmosphere, low-cost with no commitment, friendly staff, quality equipment and above all the Hydro-Massage Tables!

June 29, 2018 09:30

I enjoy planet fitness for many reasons, to name a few: Ease of access, cleanliness, comfortable atmosphere, low-cost with no commitment, friendly staff, quality equipment and above all the Hydro-Massage Tables!

June 21, 2018 22:49

People can hate on planet fitness all they want, but this place got plenty of workout equipment and a real friendly staff

April 4, 2018 13:53

Great gym. New and well-maintained equipment. A great value for the money.

March 24, 2018 18:32

All types of people. Staff is friendly & mostly helpful.

March 14, 2018 22:03

Stopped in for a tour of the gym and was shown around by McKenzie. The gym seemed nice and clean and offered a variety of equipment. McKenzie was very nice and welcomed any questions that I had.

March 6, 2018 06:38

Facility was great as most Planet Fitness locations are. The counter worker at 5AM was far less than customer centric; in fact, he was more interested in his phone than addressing patrons with a smile. Upon leaving, I made it a point to say "thank you." Not sure if he heard me over the oversized head phones he had on, but all I received was some unintelligible mumble as he apparently didn't have the positive motivation to look up. Planet fitness...you failed.

February 15, 2018 11:08

Clean changing rooms and plenty of equiptment to workout on

January 25, 2018 13:32

Costumer service sucks there had me waiting 10 mins just so they could sign me up assholes

October 24, 2017 11:08

The facility is great! The staff could be friendlier.

October 24, 2017 11:08

This is a clean brand new gym. The workers are friendly and it is never extremely busy. The bathrooms are beautiful and well lit. The restrooms are taken care of. The gym equipment is all in good shape.

October 24, 2017 11:08

The setup is pretty nice. It has plenty of cardio equipment, circuit workout room, stretch / ab workout room, resistance room, weight area, etc...they also have an area for the "pf black card" members that can access tanning, body enhancement machine and massage equipment. Overall, I was surprised. Brianna gave me a tour of the place and was very polite. If you plan on going to workout your first day (which was my plan), just make sure you have your checking account information (account # / routing #). I'm unable to access that on my phone now, so I was out of luck...and they did not offer to let me workout until that was done. This was the only drawback...as I planned on working out. Generally, gyms let you try the place out before signing up...and I still have no idea why a check / debit card isn't good enough for payment in 2017. No biggie though. Solid value for a great price.

October 24, 2017 11:08

I'm currently a black card member and here's what I noticed:

1- the water in the men locker room is extremely hot. I literally can make a cup of coffee by using it. You can't wash your hands right. ( a way to save money for planet fitness I guess for not having high water bill )
2- bring your water with you cuz their water is nasty. ( same reason, and they want you to buy their water ).
Without these 2 points I'll give it 5/5 stars

Overall the equipment are great and I like it cuz it's cheaper than the other places. Basically you get what you pay for!!

October 24, 2017 11:08

One of the nicest fitness centers I have been to since living in okc.I will remain a black card member

July 26, 2017 18:58

The facility is great! The staff could be friendlier.

July 13, 2017 21:39

One of the nicest fitness centers I have been to since living in okc.I will remain a black card member

March 27, 2017 21:07

I'm currently a black card member and here's what I noticed:

1- the water in the men locker room is extremely hot. I literally can make a cup of coffee by using it. You can't wash your hands right. ( a way to save money for planet fitness I guess for not having high water bill )
2- bring your water with you cuz their water is nasty. ( same reason, and they want you to buy their water ).
Without these 2 points I'll give it 5/5 stars

Overall the equipment are great and I like it cuz it's cheaper than the other places. Basically you get what you pay for!!

January 5, 2017 14:29

The setup is pretty nice. It has plenty of cardio equipment, circuit workout room, stretch / ab workout room, resistance room, weight area, etc...they also have an area for the "pf black card" members that can access tanning, body enhancement machine and massage equipment. Overall, I was surprised. Brianna gave me a tour of the place and was very polite. If you plan on going to workout your first day (which was my plan), just make sure you have your checking account information (account # / routing #). I'm unable to access that on my phone now, so I was out of luck...and they did not offer to let me workout until that was done. This was the only drawback...as I planned on working out. Generally, gyms let you try the place out before signing up...and I still have no idea why a check / debit card isn't good enough for payment in 2017. No biggie though. Solid value for a great price.

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