Reviews

Rated 2.6/5 based on 26 customer reviews.
January 1, 2020 22:32

The atmosphere around this area was an I was scared to go inside smoggy

October 11, 2019 10:49

I tried multiple times to speak with someone but nothing. So, now I am headed to four star fitness where I know someone is behind the desk to assist me.

October 2, 2019 15:17

It is over priced and small. My biggest complaint, like many other reviews, is that it is very difficult to get in touch with anyone that works here.

March 20, 2019 20:09

The management is really nice and the gym is always clean and the atmosphere is positive.highly recommend this gym!

March 20, 2019 10:22

Horrible! They never returned my phone calls about joining. It doesn't even deserve a star.

July 13, 2018 15:52

The manager here is very professional and very good equipment.i left a bad review over something very minor and I apologize for that.anyway I called the other day to have my payment dates change and she was very fast to return my call and fix it for me and I am very thankful for that.

July 13, 2018 15:52

The manager here is very professional and very good equipment.i left a bad review over something very minor and I apologize for that.anyway I called the other day to have my payment dates change and she was very fast to return my call and fix it for me and I am very thankful for that.

March 30, 2018 18:43

Been going here for some time, nearing the end of my 2 year contract. This business has changed hands a few times and each time it seems to get worse.
Dirty equipment and often times the restrooms aren't up kept (no soap, towels or frequent wipe-downs.)
Between 3pm and 6pm rush hour the facility seems very crowded, mostly people talking and holding up equipment, not to mention failing to return the weights they used.
Tried to cancel membership due to a car accident, manager was very unpleasant and unhelpful, said a "request" would be sent for cancellation.
Got an e-mail saying "request denied" even when sufficient documentation was provided.
Not only are my wife and I not renewing membership, we are going to invest time in making sure this establishment and franchise lose not just our business but 15 other friends and their spouses in other locations. Plus word of mouth to the dozens of people I speak to on a weekly basis concerning gyms and workout regiments.
I strongly recommend avoiding this gym and franchise.

March 30, 2018 18:43

Been going here for some time, nearing the end of my 2 year contract. This business has changed hands a few times and each time it seems to get worse.
Dirty equipment and often times the restrooms aren't up kept (no soap, towels or frequent wipe-downs.)
Between 3pm and 6pm rush hour the facility seems very crowded, mostly people talking and holding up equipment, not to mention failing to return the weights they used.
Tried to cancel membership due to a car accident, manager was very unpleasant and unhelpful, said a "request" would be sent for cancellation.
Got an e-mail saying "request denied" even when sufficient documentation was provided.
Not only are my wife and I not renewing membership, we are going to invest time in making sure this establishment and franchise lose not just our business but 15 other friends and their spouses in other locations. Plus word of mouth to the dozens of people I speak to on a weekly basis concerning gyms and workout regiments.
I strongly recommend avoiding this gym and franchise.

March 30, 2018 18:43

Been going here for some time, nearing the end of my 2 year contract. This business has changed hands a few times and each time it seems to get worse.
Dirty equipment and often times the restrooms aren't up kept (no soap, towels or frequent wipe-downs.)
Between 3pm and 6pm rush hour the facility seems very crowded, mostly people talking and holding up equipment, not to mention failing to return the weights they used.
Tried to cancel membership due to a car accident, manager was very unpleasant and unhelpful, said a "request" would be sent for cancellation.
Got an e-mail saying "request denied" even when sufficient documentation was provided.
Not only are my wife and I not renewing membership, we are going to invest time in making sure this establishment and franchise lose not just our business but 15 other friends and their spouses in other locations. Plus word of mouth to the dozens of people I speak to on a weekly basis concerning gyms and workout regiments.
I strongly recommend avoiding this gym and franchise.

March 30, 2018 18:43

Been going here for some time, nearing the end of my 2 year contract. This business has changed hands a few times and each time it seems to get worse.
Dirty equipment and often times the restrooms aren't up kept (no soap, towels or frequent wipe-downs.)
Between 3pm and 6pm rush hour the facility seems very crowded, mostly people talking and holding up equipment, not to mention failing to return the weights they used.
Tried to cancel membership due to a car accident, manager was very unpleasant and unhelpful, said a "request" would be sent for cancellation.
Got an e-mail saying "request denied" even when sufficient documentation was provided.
Not only are my wife and I not renewing membership, we are going to invest time in making sure this establishment and franchise lose not just our business but 15 other friends and their spouses in other locations. Plus word of mouth to the dozens of people I speak to on a weekly basis concerning gyms and workout regiments.
I strongly recommend avoiding this gym and franchise.

October 24, 2017 04:37

Has all the equipment you would need. Great staff.

October 24, 2017 04:37

POS club and management/staff are terrible and lairs on top of everything else that is bad about this place. Dirty equipment, disgusting bathrooms, horrible service. DO NOT USE. read the other bad reviews before you get taken in with their lies

October 24, 2017 04:37

24 hours is great, but there are better deals out there. plus it can be hard catching someone in the office.
Note to remember. Anytime fitness for any gym with the title, but if you need to cancel your membership then you have to go to the office you started it. :(

October 24, 2017 04:37

Nice equipment and small crowd, what's not to love.

October 24, 2017 04:37

It wasn't bad but wasn't great either. No classes and no child care was a huge disappointment. To pay what they ask per month, I feel like those should have been offered. The staff was nice though and everything seemed clean.

October 4, 2017 21:15

Nice equipment and small crowd, what's not to love.

October 4, 2017 21:15

Nice equipment and small crowd, what's not to love.

July 24, 2017 20:41

Has all the equipment you would need. Great staff.

May 9, 2017 13:00

POS club and management/staff are terrible and lairs on top of everything else that is bad about this place. Dirty equipment, disgusting bathrooms, horrible service. DO NOT USE. read the other bad reviews before you get taken in with their lies

March 4, 2017 10:35

24 hours is great, but there are better deals out there. plus it can be hard catching someone in the office.
Note to remember. Anytime fitness for any gym with the title, but if you need to cancel your membership then you have to go to the office you started it. :(

March 4, 2017 10:35

24 hours is great, but there are better deals out there. plus it can be hard catching someone in the office.
Note to remember. Anytime fitness for any gym with the title, but if you need to cancel your membership then you have to go to the office you started it. :(

March 4, 2017 10:35

24 hours is great, but there are better deals out there. plus it can be hard catching someone in the office.
Note to remember. Anytime fitness for any gym with the title, but if you need to cancel your membership then you have to go to the office you started it. :(

February 4, 2017 22:01

It wasn't bad but wasn't great either. No classes and no child care was a huge disappointment. To pay what they ask per month, I feel like those should have been offered. The staff was nice though and everything seemed clean.

February 4, 2017 22:01

It wasn't bad but wasn't great either. No classes and no child care was a huge disappointment. To pay what they ask per month, I feel like those should have been offered. The staff was nice though and everything seemed clean.

December 20, 2016 16:45

They've been overcharging us for no apparent reason. Supposedly "our account has unsufficient funds" every month which is a lie and so they charge us $70 instead of $40. I'll happily pay $70 for TWO MEMBERSHIPS AND DAYCARE AT GOLDS GYM IN YUKON.

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