- Address:404 E Six Forks Rd, Raleigh, NC 27609
- Phone:(919) 977-1712
- Website:http://www.planetfitness.com/gyms/raleigh-e-six-forks-rd-nc-381
- Rating:3.8
- Hours:
| Sat | 07:00 am -07:00 pm |
| Sun | 07:00 am -07:00 pm |
Planet Fitness
Reviews
Rated 3.8/5 based on 35 customer reviews.
Rob Main
March 6, 2020 07:31
The staff are always friendly and the equipment is clean and in working order. Lunchtime and the days immediately following New Year's Day tend to be the busiest times, but eventually the New Years Resolutioners crowd thins. My rating is reflective of the business side of PF. You have to physically go into your home location to do most everything with your account.
Earl White
February 20, 2020 18:00
Great facility, well kept,always clean, multiple machines and weights to use , many different cardio machines, spacious.
Renee M.
January 30, 2020 21:19
The assistant Manager here is unbelievably Rude! She treats members as if they are troublesome to her and she doesnt look anyone in the eye. After my husband has had a membership since 2008 he was told he wouldnt be able to come into the gym without paying a outstanding balance which was a late fee. She left me in the tanning room without setting the tanning bed. This is not during the busy time this is 9 pm at night when the gym is about empty. I included a video of me waiting for the tanning bed to start. Her attitude is absolutely uncalled and it trickles down. This is my second time at this location. I have a black card, I'll find another location.
Raphael Winley
December 10, 2019 18:38
Don't be fooled. Make sure you know that this is a business..... Out to make money they will charge you for use of the Gym even if you don't go. They will not let you in if you don't pay but will still take your money
Omar Singleton
November 4, 2019 16:26
This was my very first time in Planet Fitness and was immediately captivated and mindblown by the way Caitlin articulated her words so flawlessly explaining the gyms benefits. I would have never guessed that she'd only been working there for 2 months. She provides amazing customer service and anyone that comes in contact with her Spirit will be instantly intrigued and entranced by her genuineness. Needless to say she is Planet Fitness greatest asset!
Catherine B
November 1, 2019 12:12
Jon, at the Six Forks location was absolutely amazing upon my very first visit. He walked me through the entire gym, taking the time to explain every piece of equipment, despite having many customers up front and interrupting us during the orientation. I didn't even sign up for this orientation, but he did it anyway. He encouraged questions and feedback every step of the way. He wasn't remotely intimidating as I find a lot of "gym pros" to be. Thank you for the beautiful experience
Heath Howe
September 29, 2018 11:03
The staff is always friendly, and the gym and machines are always clean and very well maintained. It can get busy, but I always have options (i.e. I never stand in line for a machine). There's a reason it's busy...Planet Fitness offers an extraordinary value.
Gloria Maldonado
September 18, 2018 07:09
I love this gym, absolutely believe that is one of the most amazing Jim's I've ever gone to. If you ever get the chance to visit this Jim you definitely should, always clean always a great place to work out
Dan Donavin
August 17, 2018 05:23
Hands down my favorite planet fitness yet. Always clean and the staff is amazing no matter what time of day. If anything gets broke it is fixed immediately. It is a huge PFit and the owner makes sure to have plenty of equipment.
A Google User
August 17, 2018 05:23
Hands down my favorite planet fitness yet. Always clean and the staff is amazing no matter what time of day. If anything gets broke it is fixed immediately. It is a huge PFit and the owner makes sure to have plenty of equipment.
A Google User
August 6, 2018 17:05
Nice gym and and working equipment. The people that work there go out of their way yo be courteous and helpful.
Its crowded at peak hours, but there is always something to do. Lots if TVs to watch if you're doing cardio.
bill goodrich
August 6, 2018 17:05
Nice gym and and working equipment. The people that work there go out of their way yo be courteous and helpful.
Its crowded at peak hours, but there is always something to do. Lots if TVs to watch if you're doing cardio.
supersayian ecm
July 22, 2018 00:41
The gym itself is great but some of the employees messed up me and my wife's stuff. Instead of making my wife's renewal easier it was done wrong so her home gym stayed as her last one so now there's a note next to her membership. They didn't activate my card right so I had to get it linked up again so it'd work.
Stephanie Walker
July 4, 2018 19:41
So frustrated with this gym. I signed up in May 2017 but then I had to move 6 months ago. I called them and specifically asked if I would be auto renewed for the next year and their front desk assured me that would not happen. I didn't mind paying the monthly charge until my contract ended... I did mind getting charged yesterday for an annual fee that I was convinced would not happen. She told me that if I opt out of auto renew online that was all i needed to do. Turns out I have to send a letter or drive across the triangle to cancel my membership. Either the girl at their front desk doesn't understand their policy that every account will be charged indefinitely or they have seriously dishonest business practices. Then I found out that they do not do refunds. Typical gym shadiness.
Edit: Thanks for your completely generic response to my complaint. I know how to sign in to my account and I provided a screen shot of how it says I am not enrolled in auto renew (see attached). But you are right, I should of referred back to my contract instead of listening to your incompetent staff and believing that by opting out of auto renew online then I wouldn't be charged the following year. Thanks again for your help. Good luck in your business ventures.
Stephanie Walker
July 3, 2018 21:38
So frustrated with this gym. I signed up in May 2017 but then I had to move 6 months ago. I called them and specifically asked if I would be auto renewed for the next year and their front desk assured me that would not happen. I didn't mind paying the monthly charge until my contract ended... I did mind getting charged yesterday for an annual fee that I was convinced would not happen. She told me that if I opt out of auto renew online that was all i needed to do. Turns out I have to send a letter to cancel my membership. Either the girl at their front desk doesn't understand their policy that every account will be charged indefinitely or they have seriously dishonest business practices. Then I found out that they do not do refunds. Typical gym shadiness.
Timothy Blaylock jr
June 23, 2018 07:21
Is a great place to work out getting. Getting great results with my weight
Christina Molina
June 1, 2018 14:19
Best gym I have ever joined. The staff is AMAZING , no over exaggeration. You are always acknowledge and welcomed. Extremely clean facility and machines are always, ALWAYS in tact. Now 24hrs so it does free up machines more. Tanning beds are also very clean and there is always one available. They offer everything you need for tanning, along with gym bags, and tshirts to represent positivity and encouragement. If you happen to forget your water, they offer great bottled drinks from water to muscle milk. The hydro beds and massage chairs make for great relaxation after any intense workout or work day. You can not go wrong with this facility. Thank you planet fitness for all that you do!!
A Google User
June 1, 2018 14:19
Best gym I have ever joined. The staff is AMAZING , no over exaggeration. You are always acknowledge and welcomed. Extremely clean facility and machines are always, ALWAYS in tact. Now 24hrs so it does free up machines more. Tanning beds are also very clean and there is always one available. They offer everything you need for tanning, along with gym bags, and tshirts to represent positivity and encouragement. If you happen to forget your water, they offer great bottled drinks from water to muscle milk. The hydro beds and massage chairs make for great relaxation after any intense workout or work day. You can not go wrong with this facility. Thank you planet fitness for all that you do!!
Kristopher Joyce
May 6, 2018 19:34
Wish I had more time to go. Clean gym and machines are in working order. Staff has been very nice each time I have visited.
Haywood Poole
May 1, 2018 16:47
This place has saved my life! It took me 58 years to realize I needed to get fit.... I'm a slow learner.... The staff here is super nice, and the place is SPOTLESS... I've never seen folks so obsessed with cleanliness! Thanks! It is truly a judgement free zone. You see all kinds of folks here... No need to be shy... I weighed over 300 lbs when I started.... Not a soul even gave me so much as a sideways glance. The machines are in good condition, and there is plenty of equipment for everyone. People are as friendly as you want them to be... If you want to be left alone, no one bothers you. If you smile and make eye contact, they will be friendly. I am in the best shape of my life thanks to planet fitness. They have trainers to help you... I was clueless in the beginning... And you can use them when you need them. I am living example that it is NEVER too late to get started on your health. I have lost over 100 pounds and have built muscle tone thanks to weight watchers and Planet Fitness.
TA S
March 27, 2018 20:58
Great gym. Really like the circuit for a quick workout. I just wish they would enforce the circuit rules as posted.
Curtis Hathaway
March 20, 2018 13:56
Good location, friendly & helpful staff, variety of equipment and extremely clean.
A Google User
February 4, 2018 02:18
It's great. A bit crowded but plenty of machines so, even at its busiest, you can workout. The only other con is lack of scales. I asked and they said they don't have scales because they don't want people to judge. Well, then put them in the locker rooms. Duh
Jess Smith
February 4, 2018 02:18
It's great. A bit crowded but plenty of machines so, even at its busiest, you can workout. The only other con is lack of scales. I asked and they said they don't have scales because they don't want people to judge. Well, then put them in the locker rooms. Duh
richard sanchez
January 30, 2018 14:01
I like the atmosphere, every one is focused and actually works on their work outs...
A Google User
January 30, 2018 14:01
I like the atmosphere, every one is focused and actually works on their work outs...
A Google User
January 23, 2018 10:26
Very clean facility, always someone cleaning. Great value with membership price. Friendly staff, friendly patrons.
No limit on membership numbers. Place can get busy during peak hours, so plan to be flexible with workout. Should probably do Cost/Benefit Analysis or promotion on/for PF express zone. Express zone, at this location, is often empty, under utilized, wasted space would recommend shift space towards other member needs. IMO.
Also was over charged in first month or two of membership. Have tried to discuss with staff, but unable to receive clear and helpful answer.
John Farmerie
January 23, 2018 10:26
Very clean facility, always someone cleaning. Great value with membership price. Friendly staff, friendly patrons.
No limit on membership numbers. Place can get busy during peak hours, so plan to be flexible with workout. Should probably do Cost/Benefit Analysis or promotion on/for PF express zone. Express zone, at this location, is often empty, under utilized, wasted space would recommend shift space towards other member needs. IMO.
Also was over charged in first month or two of membership. Have tried to discuss with staff, but unable to receive clear and helpful answer.
Peter Brancato
December 19, 2017 19:06
Great gym, but the managers are pretty annoying (except for cam). If you pick up your phone and hang it up in less than 30 seconds, they will reprimand you for thier "no phone policy". Even if you simply have your phone to you face not saying a word, when they guy next to you is screaming lifting weights, but the phone issue is more important and distracting to others.
To wrap it up, these try hard managers should use discretion instead of making themselves and planet fitness look like idiots. If someone is listening to a voicemail, maybe don't come up right away and tell them they can't. I get it, they are doing thier job and at this place it seems cut throat for the biggest suck up employee to have the least pay. Go for it.
A Google User
December 19, 2017 19:06
Great gym, but the managers are pretty annoying (except for cam). If you pick up your phone and hang it up in less than 30 seconds, they will reprimand you for thier "no phone policy". Even if you simply have your phone to you face not saying a word, when they guy next to you is screaming lifting weights, but the phone issue is more important and distracting to others.
To wrap it up, these try hard managers should use discretion instead of making themselves and planet fitness look like idiots. If someone is listening to a voicemail, maybe don't come up right away and tell them they can't. I get it, they are doing thier job and at this place it seems cut throat for the biggest suck up employee to have the least pay. Go for it.
Taylor Elkins
October 24, 2017 15:18
Easily one of the cleanest gyms I've ever been to. The facility is open almost all the time, and while it gets pretty busy right after work hours, the staff does a great job of helping each member. I've never had to wait for a cardio machine, and the number of strength machines makes it easy to workout what I'm working on each day. It's rare I cannot get to a certain piece of equipment. Overall, excellent place especially at $10/month.
Joselyn Ramirez
October 24, 2017 15:18
Watch your bank statements because they will be quick to f*** you over and then try to blame it on you. They know little about customer service. Pay cheap, so expect little.
Eric Lai
October 24, 2017 15:18
Very clean gym, and the staff is usually friendly and helpful. Lots of equipment, and they are well organized spatially. The locker room and bathroom are typically clean. Lighting is nice and bright, which matters more than you might think after my experience with other gyms with dim lighting.
The only negative is that there are no squat racks or barbell benches. Personally, I don't like the unnatural movements forced on me with the Smith machines. There's a nice collection of dumb bells, however.
Shanee' Lynch
October 24, 2017 15:18
Clean facility, extremely nice staff, good neighborhood. Sometimes really crowded during the week so you'll have to monitor to figure out the best time to go. It would be more convenient if it was 24/7.
Jason Smith
October 24, 2017 15:18
I went into Planet Fitness and canceled my membership in January 2017. I was told by the associate working at the front desk that I would have access to the gym until the end of the month because I had already paid up for the month. I was on a month-to-month membership, so I didn't have to worry about a contract agreement. However, Planet Fitness continued to draft money out of my account illegally the following month with both the annual fee and the monthly membership fee. I contacted them and they stated they would correct it, they didn't. The next month, I was charged again. Planet fitness did not stop drafting until I changed my bank account number. I have yet to receive a refund!