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Mon 05:00 am - 11:00 pm
Tue 05:00 am - 11:00 pm
Wed 05:00 am - 11:00 pm
Thu 05:00 am - 11:00 pm
Fri 05:00 am - 10:00 pm
Sat 08:00 am - 08:00 pm
Sun 12:00 pm - 06:00 pm
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Reviews

Rated 3.2/5 based on 28 customer reviews.
October 28, 2019 20:58

10.28.19
I am baffled by a company that posts an open event (truck or treat) supposed to be for children on multiple event platforms announcing trunk or treat, costumes, games etc, only to have my child disappointed upon arrival during the posted event times finding only 1 car to trunk or treat at, 1 table set up for temporary tattoos, and 1 set of cornhole's.
Trunk or treat at this event in my opinion was a bust.
Best advice I can suggest is if you become aware you will be underprepared, cancel the event instead of disappointing local children, and aggravating parents because now they have to explain to their hysterically crying children that the event is essentially closed, on a night that there are no other local options for additional trunk or treating scheduled to even attempt to console them.

September 14, 2019 16:59

I can't comment on the gym because I never joined. I liked the fact they have a daycare. I did not join because the daycare will accept any kid that is dropped off, whether there are enough daycare workers there to watch them or not. There are no cameras inside and the daycare worker was distracted on their phone. When I toured the place, the one worker did a no call no show so the other worker was overwhelmed with way too many kids, including infants! Even then she was not afraid to leave the kids by themselves to do whatever was more important to her. You may be just as safe by leaving your kids in the car.. (at your own risk).. seriously. Someone could've them taken any of those kids and noone wouldn't known.

September 4, 2019 18:05

Amazing last day of my Staycation! BARRE class with the renowned Cynthia P. Ross! Amazing woman. This made my membership with Omni Fitness well worth it!

July 4, 2019 13:36

Looks like the AC is broke for the 2nd summer now

September 29, 2018 11:14

I love this place! I enjoy the Silver sneaker advantage of being with others my age and the instructor Sally is very caring about each of us. This is the best thing I have done for myself in a long time.

August 27, 2018 07:56

It would be nice if they would fix the stairmasters, treadmills, TVs...and the weights and bars seem to be disappearing!

August 27, 2018 07:56

It would be nice if they would fix the stairmasters, treadmills, TVs...and the weights and bars seem to be disappearing!

July 21, 2018 10:07

I had a membership here and after being injured and not able to walk for a year I was given the option to defer 3 months of payment. Once my membership was finally close to its end I called in to have my membership cancel and was told that once it was 30 days from the renewal period they would process the cancellation. That never happened. Now they wont refund the money they took even though it was their employee that gave bad information and after processing the cancelation they still want me to pay for another month.

July 21, 2018 10:07

I had a membership here and after being injured and not able to walk for a year I was given the option to defer 3 months of payment. Once my membership was finally close to its end I called in to have my membership cancel and was told that once it was 30 days from the renewal period they would process the cancellation. That never happened. Now they wont refund the money they took even though it was their employee that gave bad information and after processing the cancelation they still want me to pay for another month.

June 21, 2018 11:03

In traveling around the globe, experiencing many different gyms, I would say that the Omni Gym is the best I have found living in Fayetteville, NC. I particularly enjoy the cinema / Cardio room where you watch a movie while doing Cardio and don't even realize that your workout has finished. The friendly, knowledgeable staff always takes the time to answer questions and makes this gym even better. The Manager has had a phenomenal impact on the operation of this facility ensuring equipment that needed attention is quickly fixed and well maintained before problems arise. I have personally witnessed her returning weights and equipment to their proper location and always has a word of encouragement for her patrons and staff alike. If you have a question, you can stop her anytime or anywhere and she will answer you or get that answer to you. All Managers should emulate this degree of professionalism and attention given to her job and employees. I could not recommend this facility more.

June 16, 2018 07:36

Services were okay. What was not okay was the end of the contract. Be prepared to pay an extra "30 days" fee POST your over 30 days notice at the end of your 2 years contract if you sign one. I gave notice of wanting to cancel the 2 year contract we paid on June 9th as the contract ends June 20, last payment. I was told given the "30 day notice", the last payment withdrawn from our account would be on July 20 which is actually 11 more days than a "30" notice to begin with, although the 2 year contract ends June 20th. They also wanted to charge an extra annual fee of $49 dollars in July after the contract ended. Supposedly, they would work with me on not charging the annual fee for a gym I will not be using for a third year, but they insist on this "30 day" extra payment although there is an end date of June 20, last payment, again. I see it as a scam and way to get more money out of people which is poor practice and leaves a bad taste in my mouth about the place. I would encourage people to not support a gym with such petty business practices. As it stands, you will end your time being frustrated if you don't go by their nuances at the end of your "contract."

May 28, 2018 09:21

I don't think this gym utilizes their air conditioning unit too often because the times I went, it was hot as a sauna in there. Very Quiet atmosphere. Terrible staff. Plenty of machines to use is a plus. Wouldn't become a member though. Non of the employees spoke to me when I was in my 30 day trial

May 10, 2018 17:34

I loved this gym! This is the only gym of which I've ever been a member and had a great experience. The staff was always very attentive and nice; the instructors are great ans will keep you motivated; great selection of equipment; female only area. When it came time to move and cancel my membership, I had no issues whatsoever. I would definitely recommend this gym!

May 10, 2018 17:34

I loved this gym! This is the only gym of which I've ever been a member and had a great experience. The staff was always very attentive and nice; the instructors are great ans will keep you motivated; great selection of equipment; female only area. When it came time to move and cancel my membership, I had no issues whatsoever. I would definitely recommend this gym!

April 16, 2018 22:42

Congratulations Melissa on becoming Manager! Thanks for the new carpet, re-upholstering the workout benches and getting two of the workhorse pieces of equipment back on track. Oh yeah, I like the tan and black style as well! Cya this week.

April 16, 2018 20:14

Great facility! The ladies at the front are welcoming and friendly. Love this place!!!!!

February 27, 2018 21:36

I walked in and immediately the smell of ethic and dedication flooded my senses. Tons of equipment to brutalize this weak shell and make it hard.... The staff, are kind and fun spirited and the other athletes make it close to meeting a very large family that puts the fun in dysfunctional. Brand new renovations and a dedicated manager this place makes other gyms look like sheep....

December 31, 2017 20:19

I enjoy going to the Omni, I have been a member for several years. Need some improvement with keeping everything working.

December 19, 2017 11:17

After I joined, my job location changed. I started working out of town so I couldn't get to the gym except on Sunday. They would not let me out of my contract without paying for the full two years. Very disappointed with them.

October 25, 2017 06:29

My only issue is that they need to have more adults in childcare area. It's not fair to the staff to overwhelm them with such a hefty workload. My 5 year old loves the childcare area and the staff is great with my younger son who is very clingy to me. The equipment is mostly good, but there are a couple machines that could use replacement or some TLC, but I mean that comes with any gym that is being utilized. Overall it's a great gym.

October 25, 2017 06:29

The facility itself is standard. However, I am very displeased with how these guys handle business. After stating I only wanted a membership for a few months since I was moving soon, their salesman re-assured me if I signed a contract I would be able to cancel. After reading the contract, it looks like this was the case.

Before moving I stopped by to let the staff know I was moving and provided VA Documents and Insurance documents stating my permanent home of record which I was moving back to. They said they would take care of it.

After moving back at the end of august, I am still getting charged fees for October. I have called back 5 or 6 times from my move until now, trying to facilitate the cancellation and help these scrubs out. Each time they say they will take care of it but they clearly can't or don't want to. I finally decided to stop giving these guys a break and file disputes with my credit card company.

Summary: Find a better gym without sketchy staff and contracts

October 25, 2017 06:29

This is the only gym in the area that caters to families. They have everything you could want to train with as well as full child care during the majority of the day. The kids get to enjoy a full room of bounce houses and the real little ones have an activity area just for them. The membership is only 10 bucks more a month than planet fitness which has zero child care and also unlike PF, they don't pull an alarm when you put more than two plates on a squat rack...this is easily the best gym in the area.

October 25, 2017 06:29

I've been a member for a year now because I initially signed up for 18 months. If I had seen what other gyms in the area had to offer with a cheaper membership fee, I wouldn't have even signed up for a month. The staff aren't very welcoming, I rarely am greeted by the staff when I arrive. The best I can describe this gym as is USED. There appears not to be any priority on maintenance for the equipment or facilities, it's run down. The very worst part is how hot it gets inside this gym in the summer and this is my second summer at this gym. I have spoken to the manager about the continual broken equipment, in particular the stair climber and have just got excuses. I do not recommend.

October 25, 2017 06:29

The gym is okay. The price is good and you get what you pay for. However it is always severely hot in there especially in the summer. There has been times when the ac wasnt working for WEEKS in the middle of summer. I had a 2 year membership there. I mainly worked out in the ladies section which is a large room and had pretty much everything aside from the squat bar in there. Aside from being extremely hot this is not a bad gym.

October 8, 2017 11:07

The facility itself is standard. However, I am very displeased with how these guys handle business. After stating I only wanted a membership for a few months since I was moving soon, their salesman re-assured me if I signed a contract I would be able to cancel. After reading the contract, it looks like this was the case.

Before moving I stopped by to let the staff know I was moving and provided VA Documents and Insurance documents stating my permanent home of record which I was moving back to. They said they would take care of it.

After moving back at the end of august, I am still getting charged fees for October. I have called back 5 or 6 times from my move until now, trying to facilitate the cancellation and help these scrubs out. Each time they say they will take care of it but they clearly can't or don't want to. I finally decided to stop giving these guys a break and file disputes with my credit card company.

Summary: Find a better gym without sketchy staff and contracts

August 15, 2017 22:17

The gym is okay. The price is good and you get what you pay for. However it is always severely hot in there especially in the summer. There has been times when the ac wasnt working for WEEKS in the middle of summer. I had a 2 year membership there. I mainly worked out in the ladies section which is a large room and had pretty much everything aside from the squat bar in there. Aside from being extremely hot this is not a bad gym.

July 24, 2017 19:15

My only issue is that they need to have more adults in childcare area. It's not fair to the staff to overwhelm them with such a hefty workload. My 5 year old loves the childcare area and the staff is great with my younger son who is very clingy to me. The equipment is mostly good, but there are a couple machines that could use replacement or some TLC, but I mean that comes with any gym that is being utilized. Overall it's a great gym.

August 22, 2012 07:57

I'm here about every day. The staff is great. The equipment is great. The facility is great. The members are great. Never have to wait on a machine. What more would you want? If you are interested in getting in better shape, this is the best fitness center in Fayetteville NC. Did I mention that you have to show up?

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