| Mon | 04:00 am - 11:00 pm |
| Tue | 04:00 am - 11:00 pm |
| Wed | 04:00 am - 11:00 pm |
| Thu | 04:00 am - 11:00 pm |
| Fri | 04:00 am - 09:00 pm |
| Sat | 08:00 am - 06:00 pm |
| Sun | 10:00 am - 06:00 pm |
Great staff! Lots of equipment I really loved working out there.
Great gym. Would recommend for everyone. Have some really outstanding equipment. A place to catch some really gains if you know what I mean.
They have excellent equipment and trainers if you need to be trained good place for a good heavy workout
The gym is small and most if the time is crowded. If you signed a contract keep an eye of the expiration date because your contract will not expire and WILL roll over into a monthly charge. Is easier to cancel a credit card than this gym membership. Before signing a contract shop around and check other gyms.
Before I moved down to the area I attended a Gold's Gym. So when I heard that Gold's wasn't around but TruFit was I thought this might be a good option.
During the sign up phase I discovered this location used to be a golds gym, some of the branding and correspondence used still reflects this.
I have been going for about (2) months now and decided that while other folks may enjoy this gym it is definitely not for me.
First, the positives:
The Staff is very friendly when signing up and even knew about the gym program offered through my health insurance (a rarity!).
Child care section and they offer tanning for those of us who need our winter UV fix.
A Sauna in the changing rooms for relaxation/decompression.
There is also a smoothie bar for getting that post-workout protein drink.
Now, the negatives:
Once you sign up the staff could care less if you exist. Often I would walk in, scan the tag, and not a word would be said in acknowledgement.
That being said; the other customers are typically worse (more on that in a minute).
After you sign in and head to the changing room (for Guys) the room is run down, simply no other way to put it. Most of the locker doors are broken, seating is limited to 3 small benches, and it's got the funk of not having a good cleaning recently. (Ladies I really hope yours is better).
After changing; the wait times for some of the equipment can be 20 min or more during the busy times (weekdays from 3 - 6pm).
It's important that you don't line-jump and you ask if equipment is being used (good practice anyway), expect rudeness in return, and remember you are near a military base. Lots of folks with ego and anger problems at this gym.
The equipment itself is pretty beat up and packed so tightly in that it's hard to get from one row to another without walking to the end and back around.
Gym wipes (paper towel and spray bottle variety) are only at (3) locations, hard to get to (due to equipment placing), and trash cans for said wipes are even harder to find.
Conclusion:
This TruFit might be okay to go to during the weekend or morning/midafternoon (10am - 2pm) on weekdays.
Is it better than nothing? yes, absolutely. That being said, it is is simply too small for the amount of equipment they have crammed in there and the amount of customers they are trying to serve.
So if you can go somewhere else, then do so.
Helpful and friendly staff fair amount of equipment. Free weights and several types of machine weights. Easy to get a good workout. User friendly.
TruFIT Gym is an amazing place to be a member! Group exercise classes, kids care and tanning are all included in my membership. My personal trainer has also helped keep me accountable and helped me get closer and closer to reaching my health and wellness goals. The equipment is all updated and they are frequently adding new machines and updating the facility.
Like many others who have written a review this was the worst once it switched to trufit. Cancelling is an absolute nightmare and paramount acceptance is garbage. They wanted a 30 notice! Which there wasn't an email and when trying to call waited over 20 mins! This is a gym people. My husband ended having to block the place on his bank card because they would not cancel! DO NOT JOIN. THE WORSE EVER!
I love this gym! Great classes with great instructors and lots of classes and times to choose from (I love body pump the most so far). The equipment is new and nice. There's a workout area for women only. Child care with great staff and windows that you can look into during your workout to check up on kids. Katie was excellent at getting me started up and oriented!
Wouldn't recommend this business to anyone ever. I paid in full for a 1 year membership with no automatic renewal. They automatically renewed anyway and waited to try and contact for payment till after 3 months past due and when I tried to negotiate to pay part and cancel they refused and turned it over to collections. Be very careful the businesses you choose to deal with because this one is crooked!
Great people, always enough equipment, I'm here every weekday and I wouldn't want to go anywhere else!
Great people, always enough equipment, I'm here every weekday and I wouldn't want to go anywhere else!
Only the best gym in the area my one wish is that it should be 24 hours
Friendly staff, nice environment, and good atmosphere, it's a no judgement zone and makes you enjoy the hardships one must face to become a Greek good. Highly recommended.
We use the childcare which we really like, very clean for the amount of kids they have in and out of there. The gym is to small, for the amount of people they keep getting to join. They seem way more interested in the amount of people they have members than they seem in actual room. I actually have pulled into the parking lot and left because there was no parking. It is extremely frustrating. We havent had any problems with the billing and the gym is clean so we do like that.
Space is too small for how many people are there even early in the morning. Barely enough plates to go around their free weight section. They are also not very evenly distributed around the gym. No dedicated area to stretch, warm or work core. Much of the equipment is old. Not a bad gym but I would expect more for how many paying members they seem to have.
Space is too small for how many people are there even early in the morning. Barely enough plates to go around their free weight section. They are also not very evenly distributed around the gym. No dedicated area to stretch, warm or work core. Much of the equipment is old. Not a bad gym but I would expect more for how many paying members they seem to have.
Love early morning NH workouts before everyone else is there
The staff is AWESOME. Would rather have the billing handled in house instead of a third party
DON'T SIGN A CONTRACT WITH THIS PLACE! I was back in Fayetteville for the summer summer break , and signed up for a membership. I told them I would be going back to college in the fall and that there isn't going to be a Gold's Gym anywhere near me. They lied to me and told me I could cancel my membership anytime, and that it would be easy. When it was time to go back to college, they wouldn't let me cancel my membership. This was even after I sent them proof that I actually went to college and that I don't live in Fayetteville anymore. It was a large fight and hassle just so that they could cancel my membership. I will never step foot in that place again.
Conveniently located. Equipment is dated, not maintained. Owners need to invest more into this location.
I also have a membership at Planet Fitness, much better equipment and hours.
I love this gym! I soend at least a hour and a half to 2 hours in Golds every day. Love the gym, people, and the environment. Daycare is great too. Couldnt ask for anyone better to keep your kids under the care of.
The ladies at the front desk and the ladies in kids care are nice, and there is plenty in the kids area to keep your kids occupied while you work out. However we had to stop going because my child was getting SEVERELY sick while attending. I think this gym has a decent amount of equipment, however i think there should be double of certain machines. When it's busy and you've got people rotating and working out together, sometimes a machine can be occupied forever. Good number of cardio machines, pretty quick about fixing most things. Over all i think the place could be a little more clean! Germs spread quickly with numerous adults and children in and out on a daily basis.
Have been a member of many area gyms. Golds in hope mills has been our longest membership by far. Since 2014, many of the staff members have changed but the caliber of customer service has not. We are greeted when we come in by friendly front desk staff. KB has always made us feel very welcome there. Equipment is well maintained, with regular upgrades being made. Personal training staff as a whole is wonderful. It says a lot about their hiring standards for personal trainers when more than just yours is rooting for your success. Our original trainer moved, and we are still hella sad about that but Mike and Ingrid are a great team and have been great to us. We have never been clients of Katelyn and Christine but they always make it a point to check in with us when they see us and are always encouraging. People have mixed feelings about signing up with a Personal Trainer but Noah is really supportive and listens to your goals and your needs to find a perfect fit for you.
Conveniently located. Equipment is dated, not maintained. Owners need to invest more into this location.
I also have a membership at Planet Fitness, much better equipment and hours.
Have been a member of many area gyms. Golds in hope mills has been our longest membership by far. Since 2014, many of the staff members have changed but the caliber of customer service has not. We are greeted when we come in by friendly front desk staff. KB has always made us feel very welcome there. Equipment is well maintained, with regular upgrades being made. Personal training staff as a whole is wonderful. It says a lot about their hiring standards for personal trainers when more than just yours is rooting for your success. Our original trainer moved, and we are still hella sad about that but Mike and Ingrid are a great team and have been great to us. We have never been clients of Katelyn and Christine but they always make it a point to check in with us when they see us and are always encouraging. People have mixed feelings about signing up with a Personal Trainer but Noah is really supportive and listens to your goals and your needs to find a perfect fit for you.
The ladies at the front desk and the ladies in kids care are nice, and there is plenty in the kids area to keep your kids occupied while you work out. However we had to stop going because my child was getting SEVERELY sick while attending. I think this gym has a decent amount of equipment, however i think there should be double of certain machines. When it's busy and you've got people rotating and working out together, sometimes a machine can be occupied forever. Good number of cardio machines, pretty quick about fixing most things. Over all i think the place could be a little more clean! Germs spread quickly with numerous adults and children in and out on a daily basis.
