Chris Williams
February 13, 2018 16:22
The owner Barrett is a poor trainer, and an even more incompetent businessman.
Two weeks into my first promotional month, he stops me after class and tells me that today is my last day. I was in utter shock. His reason was poor and unprofessional. He claimed that I was "too mouthy" for him and that our energies didn't mesh.
I didn't bother to argue with him and simply left. I had no type of warning from him at all, he simply jumped straight to a final measure and revoked my membership. I tried looking in the mirror and figuring out why before getting angry. Why would he react in such a harsh way so suddenly?
The worst thing I could've said to him was when he asked me to run before class one cold morning. I replied to him that if I wanted to run, I wouldn't have purchased a gym membership. Instead, I warmed up on a cardio machine.
I never once cursed at the guy, or any of the other members. I never once threatened Barrett or any other member. The reality is just that he was a sensitive guy. Running a gym.
As a paying customer, I should be able to warm up or not run when I want. That is business. That is why he is a poor businessman. Also closing out a membership for a paying customer is another reason he is a poor businessman.
As a trainer, he likes to challenge people by telling them they are slowing down. That's fine, I guess. But he regularly loses focus while leading groups and forgets the moves, sets, or reps. I jokingly called him out on it when he was challenging me directly once. But perhaps he took that to heart.
But I take my fitness seriously. If I am going to pay this businessman, even if he is a poor businessman then I want him to take my investment seriously. Which Barrett didn't.
The concept of the gym itself is great. It is a group based circuit training gym, which there aren't enough of. But the incompetent owner doubling as a bad businessman ruins it all. Stay away.