Open Now

Mon 05:00 am -11:00 pm
Tue 05:00 am -11:00 pm
Wed 05:00 am -11:00 pm
Thu 05:00 am -11:00 pm
Fri 05:00 am -10:00 pm
Sat 06:00 am -08:00 pm
Sun 06:00 am -08:00 pm
Suggest ChangesPost Review

Reviews

Rated 3.1/5 based on 28 customer reviews.
March 14, 2020 10:25

Very clean, lots of equipment and great variety of classes. Everyone is super helpful and always positive. Love the senior exercise classes and instructors! They are appropriately challenging and super supportive!

March 10, 2020 10:14

Hands down best gym in the area. Great equipment, towel service, clean locker rooms and a friendly staff. Love this location!

February 26, 2020 23:18

Really good gym for weights, cardio, and group aerobics and yoga. They have trainers, and the monthly rate is VERY reasonable. Showers and towel service are included. They also have on site child care.

February 3, 2020 21:24

Enjoy working out here. And they are always so helpful. The personal trainers are the best. Never fill like I don't belong there or judged. Love it.

January 25, 2020 10:52

Just spoke with Beth the receptionist on the phone and had the worst conversation. I mean could you seriously be any LESS helpful? Waste of a call much rather focus on Gyms who communicate properly and want to help

January 9, 2020 10:43

Mari Brennan is the absolute best personal trainer. Her knowledge of anatomy, kinesiology, nutrition, mind-body fitness, musculoskeletal, and eastern Georgia elongation technique is phenomenal. Mari gets 6.98 stars on the 5 star scale.

September 11, 2018 12:17

Travis is very polite and gives best customer service with all questions answered. Very glad to be part of the community

August 30, 2018 23:27

RENOVATE THE LIGHTNING PLEASE !!!

I AM NEW MEMBER TODAY AND I HOPE THE MANAGEMENT WILL PAY ATTENTION FOR LIGHTNING BECAUSE ITS KINDA DARK AND IT NEEDS A LITTLE BIT UPDATE

WORKING OUT IS NOT EASY, BUT IF YOU WILL GOING TO PROVIDE A NICE LIGHT IT WILL BE GREAT!

THANKS !

August 30, 2018 23:27

RENOVATE THE LIGHTNING PLEASE !!!

I AM NEW MEMBER TODAY AND I HOPE THE MANAGEMENT WILL PAY ATTENTION FOR LIGHTNING BECAUSE ITS KINDA DARK AND IT NEEDS A LITTLE BIT UPDATE

WORKING OUT IS NOT EASY, BUT IF YOU WILL GOING TO PROVIDE A NICE LIGHT IT WILL BE GREAT!

THANKS !

August 29, 2018 11:09

I visit for the first time and explain I have 30 to 40 min and I want to try their facilities. The woman asked if I was interested in a membership and I told her I didnt know yet. She then said I can purchase a day pass or get a full tour that would take 10 to 15 minutes so just said maybe I will come back when I have more time.....seems like the people working the front don't care about their business, but other than that your cafe looked good from the front door...but will never know.

August 29, 2018 11:09

I visit for the first time and explain I have 30 to 40 min and I want to try their facilities. The woman asked if I was interested in a membership and I told her I didnt know yet. She then said I can purchase a day pass or get a full tour that would take 10 to 15 minutes so just said maybe I will come back when I have more time.....seems like the people working the front don't care about their business, but other than that your cafe looked good from the front door...but will never know.

June 11, 2018 14:07

I was a member at Lifetime for 3 months, solely because they have childcare options while I work out. I left Planet Fitness to come here and immediately hated it. They allow girls to wear whatever they want, I regularly saw half naked girls while trying to work out - no thanks. The gym is always crowded, waiting on machines. They have 6 bikes total, the cardio area is small and its congested so when you're working out, you're even hotter because all the people in a small space. I was told I offended someone by standing on the hip abductor machine, but I've seen countless females do it and they never get talked to. The last straw was their guest policy. You can bring 2 guests a month, they can't be the same person, and if you want to bring a guest you've previously brought that month? 20.00 per visit. Memberships are 29.99 - why is the guest pass for ONE DAY almost what it costs for ONE MONTH memberships??? The staff is 90% stuck up, the trainers are over priced and for the most part you're paying for a membership to go in and look at girls with barely any clothes on and men that eat steroids for breakfast, lunch and dinner. No Thanks, I'll go back to PF.

June 11, 2018 14:07

I was a member at Lifetime for 3 months, solely because they have childcare options while I work out. I left Planet Fitness to come here and immediately hated it. They allow girls to wear whatever they want, I regularly saw half naked girls while trying to work out - no thanks. The gym is always crowded, waiting on machines. They have 6 bikes total, the cardio area is small and its congested so when you're working out, you're even hotter because all the people in a small space. I was told I offended someone by standing on the hip abductor machine, but I've seen countless females do it and they never get talked to. The last straw was their guest policy. You can bring 2 guests a month, they can't be the same person, and if you want to bring a guest you've previously brought that month? 20.00 per visit. Memberships are 29.99 - why is the guest pass for ONE DAY almost what it costs for ONE MONTH memberships??? The staff is 90% stuck up, the trainers are over priced and for the most part you're paying for a membership to go in and look at girls with barely any clothes on and men that eat steroids for breakfast, lunch and dinner. No Thanks, I'll go back to PF.

May 30, 2018 15:42

If you want to support a company that pisses all over your First Amendment right of free speech if you want to support a Godless company like Lifetime Fitness who bans people for simply having another conversation about God and Jesus in public.. people better wake up and realize their rights and Liberties are being destroyed and they keep on supporting these companies who piss all over the constitution and our particular rights. When are you going to wake up as Americans and realize that you're supporting the boot on your throat...

May 30, 2018 15:42

If you want to support a company that pisses all over your First Amendment right of free speech if you want to support a Godless company like Lifetime Fitness who bans people for simply having another conversation about God and Jesus in public.. people better wake up and realize their rights and Liberties are being destroyed and they keep on supporting these companies who piss all over the constitution and our particular rights. When are you going to wake up as Americans and realize that you're supporting the boot on your throat...

May 6, 2018 13:26

Always clean, even in peak hours I never have to wait too long for a machine. Happy and would join again.

April 24, 2018 08:13

Great staff great gym! I'm very thankful for this gym.

April 2, 2018 19:15

I'm a member and I signed up at the University location but I've been to the Matthews location a bunch the past couple of days. So their guest policy changed and I was unaware of how strict it is with it being a new month to a thirty day consecutive base of when u can bring a guest, really pointless. Long story short I came in their to show my friend again the gym and right away this individual that works the front was telling him that he has to pay twenty bucks and then I came in and told him that it's a new month and he my guest, so we're good, but nope. If he wud have been more informative and let my friend workout one more time, my friend wud have easily joined and LifeTime would have had another member but that guy's attitude ruined it. Oh, and right after he says that he has to pay he adds another suggestion, "join now and they'll be no enrollment fee." Like that's what they told us a week ago. This place needs customers, my friend was going to join but epic failure with that guy. And he was dressed formal, attitude not so much. He looked like he didn't even want to be there.

March 22, 2018 14:32

Could not agree more with some of the claims made in these reviews. The management there is terrible. (Alex) I believe is his name. Rude, inconsiderate and a pompous jerk. Everybody has said that about him including some of the workers. Many of the machines are broke and take 10 months to fix and awful attitudes there except Heather, Noelle, Brandon and Teresa. Stay away!!

January 2, 2018 14:48

Life Time Fitness is so great. The employees welcome you like family. This a great place for kids. The child care is excellent and they take care of your child. Its much better than the YMCA.

December 31, 2017 16:26

I am new south Carolina, I was planning on joining lifetime because in Omaha nebraska the lifetime they had was great, I will not be joining this lifetime strictly because of what I'm seeing in these reviews, any gym that can cut your membership without an explanation sees you as a number not a person.

December 12, 2017 08:17

I am not interested in a corporate entity that does not give any consideration to the people patronizing their business. Especially when your patrons have shown such fierce loyalty for so many years. A business is only as good as the people who represent it. Employees should not be bad mouthing the paying clients. Without clients, you would not be in business. Every effort should have been taken to retain the clients membership in good standing. Since it was not, this establishment has sullied itself with un-professionalism. I will never seek to patronize such an establishment. In this type of competitive industry, I would have expected you to do better.

December 12, 2017 07:28

This gym is great of you go in, quietly use the facility and leave again. Most of the trainers are nice, but don't expect the management to care about you if there is ever an issue. I had a terrible experience trying to bring my sister and brother in law in for a workout a while back, even though I NEVER use my guest passes, and now even worse they just canceled the membership of a guy who has been there since before it was Lifetime, with a very vague excuse that someone (an employee, not even a customer) complained about him. He was given no chance to defend himself or even to know what the actual problem was to try to make it right. And this is someone who consistently lights up the room when he walks in and brings more positive energy to that place than 10 other people put together. Bad move Lifetime. I've been a member for 5 years, but I'll be looking for a new place to work out and I hope a lot of people join me. That's no way to treat your members.

October 23, 2017 05:48

Been coming here for awhile and discovering new classes and amenities. Great fitness experience. Tech enabled and the locker system is very easy to use. Not too crowded during off peak hours. There is a yoga studio and large class studio. Ton of machines and free weights and great staff.

October 23, 2017 05:48

Great gym with all the equipment maintained, clean and in working order. The layout is also nice. and the personal trainers are always helpful when looking for advice and tips. no Wi-Fi tho.

October 23, 2017 05:48

Been a member for a few months now. Very clean and comfortable gym to get in a workout. Friendly staff. Bathroom and locker area is above average. Biggest complaint, water fountain not consistently offering cold water and it can get a bit warm at times in the gym.

October 23, 2017 05:48

Lifetime on Independence was great when I first began going there, but it seems to have gone downhill over the past 6-9 months and I don't see management doing much about it. At least half of the TV screens on the treadmills are out of order and the temperature setting seems to be going up all the time. It may be comfortable for the staff, but when I am working out, I don't want to sweat. That accomplishes nothing. I know you can never please everyone with the temperature settings, but it really does get warm, compared to other workout centers I have belonged to, I'm told the temp is set at 72. Again, great for the staff, but not so great for those paying their salaries. Given a choice, I'd prefer 70. Other than those two complaints, the rest is just fine, including a fantastic staff.

October 23, 2017 05:48

Very nice for the money. Takes them too long to have broken eqpt repaired. I have been a member for a few years. It is a good gym. The staff is excellent.

Write a Review