Jenn Majus
April 7, 2018 15:14
I've been a member of this gym for well over a year and I'm very disappointed in how things keep getting worse! Broken equipment seems to become more regular. The hygiene used to impress me greatly. Now, everytime I go it seems there is stuff being neglected in the locker/bathrooms. Empty dispensers for wipes on the floor. Hardly anyone checks the floor where I spend most my time (mats, foam rollers area off to the side). There are CONSTANTLY no mats and equipment left everywhere. And nevermind if you want to use something and there is a class during that time. They take over a quarter of the floor of half of the stretching area to the side! Nevermind the loud music played, it's very rude to the members without trainers. And the sink's water temperature! I burned myself once just putting the temp to warm. I warned them, was told it was being looked into, and still the water gets really hot, fast.
I'm the type to return found items and report issues. I've done so several times. I clean my area and do my best not to get into people's way. I'm just kinda over trying as hard now.
I had no true complaints when I started here. Sad how it keeps going down hill.
Although, I do have to say there are still some good merits, hence the 3 star. I love the no contracts and size. It's the reasons I joined a gym 20 miles from where I live. And, for the most part, the other people using the gym are very respectable and not bothersome. I also got locked in at a good rate, though I understand no one can get that rate anymore.
I would love to see the hygiene return to the level it was at when I joined. Also, it would be nice to see the newer, filtered water fountains like other places have. And some more mats for those who do stretch properly. The photos below I snapped in two different days this week. Several areas looked that way.
Edit: I would like to add, though this issues are bugging me, it's still worth it to me to stay as this is the only gym within a 30 mile radius with this much equipment and no contracts. If the above issues were resolved, it would easily go back to a 5 star in my mind.