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New York Sports ClubsNYSC seem not to value their members. I understand organizations are taking steps to protect due to virus. However NYSC seem not to have had any game plan/ lack management skill. They closed the Gateway gym without even an alert to client nothing to state steps they are taking how members can retrieve their stuff from locker, no posted signs .... more
Good gym. Some equipment is dated but good gym overall.Be careful when you sign the contract..Be careful when you sign the contract..Very clean and well maintained facility with pleasant and helpful staff.... more
I have had billing issues regarding the personal training. I asked that it be cancelled, but my request was not honored and the membership was frozen so that they could charge me for more sessions.... more
This gym leaves much to be desired. Poor layout, small locker rooms with tiny lockers, old showers. Yes, they have equipment but its extremely limited. I kept expecting that I was missing a level.... more
Let's see no cell service and YOU CANNOT DRINK FROM THE WATER FOUNTAIN. HASNT NEEN CLEANED IN WEEKS. The Monday Burn class with the Japanese Teacher was good. Also they need to fold the towels at the front desk.... more
Do not go with NYSC- THEY ARE THIEVES! I've been trying to cancel my membership for 2 months and wasn't able to because you have to go in person. They were not able to accommodate the fact that I was not able to come in person.... more
Very good teachers and classes,not kept very clean in studios and class. areas ,am very worried with virus situation ,may avoid going here ,no wipes floors dirty old stains on floors.... more
In a environment of more and more gym facilities, NYSC remains a real classic gym environment for those serious about fitness and none of the "frills". Been a member for 19 years. For those that felt it more productive to trash your gym facility, ask yourself have I really been a part of the change I seek? Have I practiced proper gym etiquette and contributed to my gym ? Anyone can walk in and request a printed copy of your Agreement.... more
They charge you after you canceled your membership. I've contacted the account executive who signed me up and she was very rude and I still paying while she didn't answer my emails any longer.... more
Terrible place to work out. There is no AC, and the air is so bad, it almost makes you pass out after 5 min time spent. A lot of the machines are not functional. The smell on the second floor is absolutely repulsive, which makes you want to run away even before any attempt to exercise.... more
This gym is continuing to charge me 4 months after I cancelled my membership. So far I have had 4 incorrect charges. They are very slow to respond and have only reversed 2 so far. Be careful.... more
Very good! Very fancy.Best branch of NYSC in the city. I travel from midtown just to use the Netflix powered treadmills. The weight room is huge and spacious. Whatever anyone complained about before is fixed.... more
Terrible gym. The staff are absolutely clueless, their phones never work, the equipment is dirty. They do offer some decent group fitness classes but the gym is so dirty and the staff and front desk are all so terrible.... more
This club is more than adequate and the staff is amazing. I live here in the area and have been a member for years. I am very fortunate that my schedule allows for me to workout on off times so when I am there the place is pretty much empty.... more
I worked at this location for 4 months. From January 2018 to April 2018. As everyone can see from the comments the issues at this location started way before I worked there. I did as much as I could to fix as many issues as I could and anyone who was a member there knew I had an open door policy for ALL members.... more
Some really good instructors here. Facilities are decent too..Honestly one of the better NYSCs in NYC. Facilities are well kept and clean, including the men's locker room. There is a nice studio in the basement with plenty of heavy bags and for me the working sauna is a huge plus.... more
I let the management know about canceling my membership because I was going to study abroad in college, and even though I canceled the contract. They charged me the next month in advance and charged me with a $99 cancellation fee for canceling my membership! Do not join this gym!.... more
I am impressed with this location , and I feel like it's a hidden gem. Not very crowded at peak hours, and they are constantly cleaning. My favorite part about this gym though is Sierra.... more
air conditioning has been broken for months. no towels in the locker room. stairclimber has been broken for at least 3 months..All of the gyms that I have attended were the best staff this gym has ever employed.... more
It was a quiet place. Worked out left. .I was a member here for a year and a half. Facilities at the Irving Plaza gym are pretty bad. The AC went out for months during the summer, I once helped the manager and a trainer catch a cockroach in the turf area, the steam room is constantly broken, and I'm pretty sure I got athletes foot in the locker room.... more