Open Now

Mon 05:30 am - 11:00 pm
Tue 05:30 am - 11:00 pm
Wed 05:30 am - 11:00 pm
Thu 05:30 am - 11:00 pm
Fri 05:30 am - 10:00 pm
Sat 07:00 am - 09:00 pm
Sun 07:00 am - 09:00 pm
Suggest ChangesPost Review

Reviews

Rated 2.6/5 based on 30 customer reviews.
March 13, 2020 20:18

It was a quiet place. Worked out left. (Enjoyed)

December 27, 2019 13:38

I was a member here for a year and a half. Facilities at the Irving Plaza gym are pretty bad. The AC went out for months during the summer, I once helped the manager and a trainer catch a cockroach in the turf area, the steam room is constantly broken, and I'm pretty sure I got athletes foot in the locker room.

I cancelled my membership because I showed up 3 hours after opening one day, and no one was there and the gym was closed with no warning or explanation. Waited outside for 40 minutes before someone showed up, this was the final straw, from what I see from other reviews this happens often.

When canceling I also realized that my membership was changed without my consent, and the price was increased. And that they could not produce a signed contract when asked.

Cancelling is a nightmare, and despite the gym not being open on the schedule, the manager Michelle Carnavalle insists on charging you another couple months.

I am looking at other gyms in the area and would recommend you do the same.

November 26, 2019 20:48

PLEASE fix the few elliptical machines you have, only about 1 works correctly/smoothly/not making a death sound when using it.

PLEASE fix the heat on the ground floor, it should not be 80 degrees+ where people are doing cardio, it's not bikram cardio.

PLEASE fix the swamp smell feeling in the men's room, I feel like I'm breathing in a colony of bubonic plague every time I step in to change (hence why I put my gym clothes under my work clothes when I know I'm coming to this location)

PLEASE fix the shower heads, I've tried doing my best Oliver twist and asking for more from the shower heads, but it doesn't seem to help.

November 25, 2019 13:27

NYSC Greenpoint and City Hall have never given me any issues but this location is particularly a mess. The front desk, a couple of the class instructors, my personal trainer, Leon, they're good people and give the club its only positive: genuine human connection. Everything else ranges from fine to nightmarish. I'm not a big fan of NYSC bc the workouts are super repetitive. The gym is okay, regular equipment, heavy rotation, not a lot of cleaning or maintenance. Row-press-deadlift-row is too common across classes with different names, targeting different audiences to end up doing basically the same thing. And, minus two women, most of the instructors I've interacted with are too busy to look up to make sure class participants have good form and aren't hurting themselves.
The worst part of this club is the management. I thought about listing all of the issues I've had in less than 6 months, but I simply don't have the time. I'll just give you advice: don't sign up for anything extra. I don't want to stop anyone's bag, but these people don't have customer service that isn't under their roof so when they lock you into addl memberships or charges you didn't ask for, no one can help you. Once your card is on file, it's over. Dispute any shady charges with your bank bc "Sorry, we made a mistake; let me fix it" doesn't exist in their vocabulary OR they do not posses the competence to do their jobs, no matter how many months you commit to talking over their fraudulence. Also there is a charge to do everything, even with a 30+ day notice so make sure you ask how much it's going to be for sign ups, cancellations (even if you've abided by the rules), freezes, classes, etc. Re: personal training, there are sessions and then there are packages, called "personal training memberships." These memberships are in addition to the regular gym membership you're paying for. They are minimum of 3-month commitments (at the time this was written). Speaking of which, if you DO sign up for anything, have them turn the computer screen so you can see what you're signing; don't let them summarize it for you cause they could be flat out lying. If you're looking for a nutrition plan with personal training, the resource they use is very bad imo. Subway sandwiches and Lean Cuisine?!?? I'm a person, not a trashcan.
Terrance Lawrence, Michelle Caravella, and Liliana Charria are particularly useless, although they are friendly so be wary of the smiles and the "Let know if you have any problems". If you get stuck, try going to another location to ask another manager for advice. If may be fruitless, but it can't be any less fruitless than trying to make it make sense with these dweebs.

October 5, 2019 20:58

Filthy gym, never opens on time, equipment (including AC, water fountain, bikes, etc.) always broken. No wonder stock is down 770% in the last year. Awful.

September 28, 2019 22:37

One of the rare nysc that has a steam room. Machines are on par with typical nyRsc equipment (outdated). Classes are very popular here.

September 10, 2019 18:38

Staff is friendly but weights are constantly scattered all over the place. Part of that is on the gym members but staff should do a better job of picking up and enforcing weights to be put away and organized.

August 13, 2019 10:51

i have come into this gym 4 times the past 3 months trying to cancel or freeze my account because i am leaving town. each time i am either treated rudely or told the task will be completed yet i am still being charged. honestly i'm drained emotionally from trying to figure this out. the hours are good and the facility is nice i've been a member here for 5 years now but they don't respect you and i have been very patient.

i do not think it is worth it to join here

September 25, 2018 20:17

Way too small and overcrowded. Would not recommend. The trainers are unprofessional and take equipment from others.

September 21, 2018 17:33

If I could give 0 I would. No AC, horribly incompetent staff, the usual for NYSC

August 28, 2018 19:29

Not my favorite of all the manhattan NYSCS, but a solid gym. Gets crowded after work but an overall good facility!

August 28, 2018 19:29

Not my favorite of all the manhattan NYSCS, but a solid gym. Gets crowded after work but an overall good facility!

August 16, 2018 00:34

The air conditioning is underpowered, the lower gym is too small, the mat areas are too small resulting in people lying about like sardines, the upper gym is too small, the locker room is too small, the men's bathroom only has 2 stalls, it's like the L train but with gym equipment. Other than those shortcomings, I guess it's ok.

Update. My original review was made during prime hours. The unbelievable overcrowding magically disappears by 9pm.

August 16, 2018 00:34

The air conditioning is underpowered, the lower gym is too small, the mat areas are too small resulting in people lying about like sardines, the upper gym is too small, the locker room is too small, the men's bathroom only has 2 stalls, it's like the L train but with gym equipment. Other than those shortcomings, I guess it's ok.

Update. My original review was made during prime hours. The unbelievable overcrowding magically disappears by 9pm.

August 6, 2018 16:13

Make sure you read the contract when signing up. They have a good scam here. When I tried to end my supposed month-to-month membership, the manager told me I had to pay for 2 months before I could cancel. After much complaint, the manger told me in person he would "take care of it" and I would not continue to be billed. Sure enough, after I thought the membership was cancelled, the gym continued to bill me for another month. Besides this incident, its an OK gym, but often over-crowed, even in off peak hours. Also, FYI this gym has some real perverts among its membership, so beware when you are in the locker room/steamroom/sauna.

August 6, 2018 16:13

Make sure you read the contract when signing up. They have a good scam here. When I tried to end my supposed month-to-month membership, the manager told me I had to pay for 2 months before I could cancel. After much complaint, the manger told me in person he would "take care of it" and I would not continue to be billed. Sure enough, after I thought the membership was cancelled, the gym continued to bill me for another month. Besides this incident, its an OK gym, but often over-crowed, even in off peak hours. Also, FYI this gym has some real perverts among its membership, so beware when you are in the locker room/steamroom/sauna.

July 31, 2018 14:49

Decent NYSC. A little on the small side since they closed the 14th Street location. Decent amount of machines but not as much as other locations.

July 31, 2018 14:49

Decent NYSC. A little on the small side since they closed the 14th Street location. Decent amount of machines but not as much as other locations.

July 16, 2018 21:45

The air conditioning is underpowered, the lower gym is too small, the mat areas are too small resulting in people lying about like sardines, the upper gym is too small, the locker room is too small, the lockers are too small, the men's bathroom only has 2 stalls, it's like the L train but with gym equipment. Other than those shortcomings, I guess it's ok.

February 28, 2018 10:19

Don't come to this location. They've continued to have a ring of thefts. This morning I found my high end lock was broken off, $350+ worth of running gear stolen. They'll be dismissive of your hopes to get anything back, and aren't liable in keeping their location secure. Also, the steam room is constantly broken, flies all over the men's showers, and the sauna gave me ringworm. This place is a mess. Sad, I loved the location too.

February 5, 2018 15:31

this place is a scam.. cancelled my membership 6 months ago and continued to get charged. I called them to confront and they said the cancellation never went through. have had multiple issues like this which is why i quit in the fist place.

December 6, 2017 01:28

Very convenient to get to since it's near the union square stop. There are 2 floors dedicated to working out. The bottom floor is dedicated for cardio, classes, and some free weights, whereas the top floor has machines and more free weights. It can get really crowded around dinner time, but it's overall pretty good considering how membership is $45/month

November 26, 2017 21:45

$45 a month for a weight room, cardio room, spin studio, dance studio, and steam room is well worth it. Plenty of towels, and pretty much all machines and equipment is updated and functional. It's quite busy after 5, and weekends are a nightmare.

Sadly, after only 6 months, I had to cancel my membership because it was so busy, I either had to reserve 1.5 - 2 hrs in order to wait for all the machines I wanted to use, or never get a complete workout. Too many people on their phones and not actually working out. Also, they have a rather steep cancellation fee, which isn't very user-friendly. I recommend doing push-ups on your floor and running outside, all of which are free and don't make you pay to NOT do!

November 15, 2017 12:44

The place is clean and has plenty of equipment to choose from not to mention that the staffs are friendly. My purpose in joining the health club is to lose some weight and gain some strength cuz I am not getting any younger. Kudos to my trainer Shawn Derocher whom I am suppose to train for one month but end up training for 4 months instead. For guys out there, don't wait for 30 years like me before hitting the gym

October 18, 2017 10:56

Small gym compared to others, but the location is convenient for me. Staff is fairly friendly and the locker room is clean for the most part. Knocking off stars because the men's locker room has people who never take locks off locker. It has progressively gotten worse. How do I know they are not other gym members that are there? I go there when they first open at 530 AM. I am one of the first 5 people there and the same lockers have pad locks.

October 18, 2017 10:56

This NYSC location is always meet and tidy and in good repair. I have an amazing trainer, Shawn Derocher.

October 18, 2017 10:56

I go to NYSC on Irving Place at least 5 days a week for both cardio & classes (only Total Body Conditioning -Mario). This location has several ongoing problems with its environment in addition to problems associated with the minimal number of classes offered during off hours.
The studio on the main floor has not had air conditioning for more than 2 months causing the room to be an unhealthy and certainly uncomfortable exercise space. In addition, for as long as I have been a member (other members are also aware & concerned) there is a chemical odor eminating from the building (heating) grill on the main floor 15th Street window side in front of the treadmills facing the windows at the very far right side. Despite numerous complaints this seems to be ignored by management.
There have been many requests to add (there used to be a Yoga class which was discontinued over a year ago) a Total Body Conditioning class on Thursday mornings @ 9:30 AM (many members have asked that instructor Henry Hidron be offered this class/time slot).
We would like NYSC to improve its reputation and its membership; we have not witnessed much interest in this from this location or corporate management.

October 18, 2017 10:56

Pretty small gym and gets super crowded during after work hours. But the staff is very nice and the classes they offer are good.

October 18, 2017 10:56

NYSC has great staff, classes and location options, but the cleanliness and smells often leaves something to be desired. The website recently got a huge overhaul which is an improvement, but still not the most user-friendly. Overall, I would recommend because it is so accessible in NYC, but could definitely be cleaner.

August 16, 2017 06:09

Small gym compared to others, but the location is convenient for me. Staff is fairly friendly and the locker room is clean for the most part. Knocking off stars because the men's locker room has people who never take locks off locker. It has progressively gotten worse. How do I know they are not other gym members that are there? I go there when they first open at 530 AM. I am one of the first 5 people there and the same lockers have pad locks.

Write a Review