| Tue | 05:30 am -11:00 pm |
| Wed | 05:30 am -11:00 pm |
| Thu | 05:30 am -11:00 pm |
| Fri | 05:30 am -10:00 pm |
| Sat | 08:00 am -08:00 pm |
| Sun | 08:00 am -08:00 pm |
Canceling your membership is a nightmare. The holding company (Town Sports International) has been sued by the attorney general over this issue.
The BBB (Better Business Bureau) gives them an F for similar reasons.
Save yourself the headache. Join another area gym.
I really didn't care for my experience here. The ceiling is so low I can't over head press. Also, no one seems to care about the gym equipment or each other. All the weights are mixed up, no one wipes the benches and it's really claustrophobic. I would skip this one and go elsewhere.
If could give them ZERO stars, I would have. Stay away from this gym. Poor customer service. NYSC will continue charging your credit card every month after canceling your membership in person. New York Sports Club will also increase your membership fee without notice. They'll apologize over the phone, but don't expect a refund. I cant support a gym or company who practices deceptive business practices.
Joint on Sept 15, 2018 with an annual contract. Not even 9 months in I got a ten dollar increase per month. Called and left message but never called me back. Dont waste your time with this gym. They'll increase your membership with no explanation!
I was not able to leave zero stars, unfortunately. There was also not an option to leave a middle finger, unfortunately. DO NOT, I repeat, DO NOT go to this gym. I read the reviews before I signed up and many of them were negative about continuing to be charged after they had cancelled their accounts. Against my better judgements, I signed up anyway and it was a huge mistake.
I cancelled my account in person, was told there would be a charge and a 45 waiting period, I agreed and they said everything was taken care of. 4 months later, I saw that I had continued being charged monthly. When I called to ask for a refund and explained that I had already cancelled in person, they said there was no note of it on my account and refused to offer any refund. So know before you sign up, if you choose to cancel, they will straight up lie to you, steal from you for as long as you do not notice, and then refuse to pay you back.
Many of the reviews say this if you read down the comments. Don't support a company that fosters theft and deception as a baseline of customer service. The YMCA and Crunch gyms are within a block and the YMCA has a steam room!
The service is so friendly and Starr is great at his job. I joined the gym at his recommendation. This is gonna be my home away from home. I love it.
Equipment stays broke for weeks/months. Managers never there during hours they should be. Speed bag has been missing for over 6 months now. And there are literally 2 sets of clamps, but 6 bars that need them...
Equipment stays broke for weeks/months. Managers never there during hours they should be. Speed bag has been missing for over 6 months now. And there are literally 2 sets of clamps, but 6 bars that need them...
I actually like this location, believe it or not. The cardio section is great but ceiling feels low. The weight equipment is great and is never crowded, I believe they can invest in better lighting and décor but this place deserves a solid 4 stars. Locker room is kind of small but not horrible.
I actually like this location, believe it or not. The cardio section is great but ceiling feels low. The weight equipment is great and is never crowded, I believe they can invest in better lighting and décor but this place deserves a solid 4 stars. Locker room is kind of small but not horrible.
I called to cancel my membership and they said I had to come in person. I did. I asked for something in writing because a friend of mine said she cancelled but they kept charging her on a closed account so she ended up in collections. They refused to give me anything, but said to call again in three days to make sure it was cancelled. I did. They said my membership was canceled. However, they've been charging me ever since! This membership is a scam. I was a paying client for over 2 years and this is how they show their appreciation.
I called to cancel my membership and they said I had to come in person. I did. I asked for something in writing because a friend of mine said she cancelled but they kept charging her on a closed account so she ended up in collections. They refused to give me anything, but said to call again in three days to make sure it was cancelled. I did. They said my membership was canceled. However, they've been charging me ever since! This membership is a scam. I was a paying client for over 2 years and this is how they show their appreciation.
Really great classes and instructors. Awesome and friendly staff. Clean facilities. Good vibes.
I had a membership from 2016-2017. This place was the best gym I ever joined. Sadly I had to leave this leave. The one bad thing I can say is this place is small. I hope to join NYSC again.
One of the better NYSC locations. Not too crowded and well maintained. Like all the other locations, I wish they had more flat bench presses and squat racks, as those tend to be the most popular pieces of equipment during peak hours. All the workers are pretty cool, too.
One of the better NYSC locations. Not too crowded and well maintained. Like all the other locations, I wish they had more flat bench presses and squat racks, as those tend to be the most popular pieces of equipment during peak hours. All the workers are pretty cool, too.
Very difficult to truly "quit" this membership. Go somewhere else if you can. Feels like a sleezy corporation... Otherwise it's decent - there are two squat racks and enough benches. Gets crowded after work.
This is honestly a good NYSC. Everything is maintained pretty well and it can be crowded during peak hour but not any more than any standard NYC gym. They also have a turf floor and a prowler, battle ropes and TRX ropes.
Two squat racks and ample space to deadlift. Sprawled across a few floors. Wouldn't recommend the classes but the actual gym is great.
The layout is horrible. Some machines are too close to each other. Some are just in the middle of the floor which obstructs the flow and also free floor space. The iso shoulder press is right near the free weight stack. This location would be perfect if someone took the time to think about the way the equipment is laid out and then actually moved some things to make better use of the space. Not really that difficult
I frequent this gym. They keep it pretty clean and the staff is very friendly. Lots of weights and machines, so you get a lot of options. Clean changing rooms and bathrooms. They even offer a training session when you sign up.
Be careful they increase membership rates without any notifications especially on the beginning of the year.
Kinda cramped, folks working the front desk are hit or miss. Trainers are nice, a couple have been around a while. Most of the equipment is in good shape, but because it's spread on three floors you might find yourself going up and down a lot depending on your routine.
Good gym, clean and friendly staff...
Cleanest NYSC location I've been to and not too crowded. All the machines I used worked. Wish they had a sauna here.
