Open Now
- Address:153 E 53rd St, New York, NY 10022
- Phone:(212) 401-0660
- Website:https://www.24hourfitness.com/Website/Club/00728
- Rating:2.8
- Hours:24 hours
24 Hour Fitness
Reviews
Rated 2.8/5 based on 33 customer reviews.
alexa nyc
March 18, 2020 03:12
Very rud people. I been in all oer usa locations andits 1 week free. but here they want $22 day pass. no txs
Brogan Lennon
February 28, 2020 06:57
Love all the trainers - nonstop training - getting fit in a hurry! Very flexible hours - easy app too. Everybody at 24 Hour Fitness is friendly and helpful.
Maureen Cummings
February 17, 2020 03:00
This gym is Highly recommended for anyone who wants to get in shape or stay in shape! They have awesome equipments.
Zeta Betta
December 24, 2019 22:31
This gym name "24 hours", Why? Its closed. Its second time I came to gym and door is closed. Called 3 times- Robot told me its OPEN 24 hours. Why nobody updated this info????? Not anough workers or management did not care about clients? If you looking for 24 hours open gym(t work out after work) I do not recmend this gym. Go somwhere else.
Raymond Djojoseparto
August 27, 2019 12:14
I use to be member at the gym and the staff is amazing. They listen and is open to help. Also, the facility is clean and the equipment is organized.
I would definitely recommend trying this gym.
michelle antoinette
August 19, 2019 11:16
best fit for midnight running, when you need to clean your mind from heavy thought
Lisa Debora
May 29, 2019 04:28
The trainer wasn't informative either, we kinda just jumped into the class. It was super intense and super fast! I just wish she broke it down and explained the movements better so that we weren't all over the place. But she was pretty intense so not sure if she would've taken the criticism well. But overall, a great experience and recommend it as a group outing!
A Google User
August 25, 2018 16:21
An extremely mixed experience, some staff are amazing and some are plain horrible. The conditions and quality of the facilities are generally pretty gross but they have a great location and are one of the only gyms in Manhattan that has the classes I like. I've had great interactions with some staff (Mary is amazing! As are most of the instructors) whereas on more than one occasion the front desk appear to actually try to derail your workout for membership and PT sales, for example Steve Cruz. Needless to say my perceived value of a membership declined to 0 after those interactions.
Adam Watson
August 25, 2018 16:21
An extremely mixed experience, some staff are amazing and some are plain horrible. The conditions and quality of the facilities are generally pretty gross but they have a great location and are one of the only gyms in Manhattan that has the classes I like. I've had great interactions with some staff (Mary is amazing! As are most of the instructors) whereas on more than one occasion the front desk appear to actually try to derail your workout for membership and PT sales, for example Steve Cruz. Needless to say my perceived value of a membership declined to 0 after those interactions.
A Google User
July 19, 2018 07:55
Very rude staff I' m airline crew i Have been in many 24 hours fitness around USA by courtesy they offer one day or 7 days free pass. But here ONE DAY 30 USD. PLS This is ridiculous....
powa777
July 19, 2018 07:55
Very rude staff I' m airline crew i Have been in many 24 hours fitness around USA by courtesy they offer one day or 7 days free pass. But here ONE DAY 30 USD. PLS This is ridiculous....
Raja Usman
June 12, 2018 00:10
Treadmills are damaged.. Total garbage. Definitely need more equipments in weight section. No sauna or steam room
A Google User
June 12, 2018 00:10
Treadmills are damaged.. Total garbage. Definitely need more equipments in weight section. No sauna or steam room
A Google User
June 3, 2018 11:25
I don't understand the bad reviews. Granted, it's not like the other locations throughout the country. But, it's not bad at all. If you're about your training and not on your phone half the time, you'd realize how great a shape you can actually be in .....
Bobby Munoz
June 3, 2018 11:25
I don't understand the bad reviews. Granted, it's not like the other locations throughout the country. But, it's not bad at all. If you're about your training and not on your phone half the time, you'd realize how great a shape you can actually be in .....
A Google User
May 31, 2018 21:55
Big enough gym with all the equipment I may want to use. Friendly gym staff and lots of classes to take. I find classes are crowded some day of the week after work, maybe it is better in the morning. Another thing I use a lot is the steam room and swimming pool, the pool is not standard indoor pool, it is smaller but long enough to be exercisable.
Yizhi Zheng
May 31, 2018 21:55
Big enough gym with all the equipment I may want to use. Friendly gym staff and lots of classes to take. I find classes are crowded some day of the week after work, maybe it is better in the morning. Another thing I use a lot is the steam room and swimming pool, the pool is not standard indoor pool, it is smaller but long enough to be exercisable.
Harry Liu
May 24, 2018 10:48
Very clean and nice gym overall. Excellent staff and service
A Google User
May 23, 2018 01:12
It's very spacious, and the only one in Manhattan that has a swimming pool. The main downside is that it's a deep basement underground, so there is absolutely no natural light at all.
Len Yeh
May 23, 2018 01:12
It's very spacious, and the only one in Manhattan that has a swimming pool. The main downside is that it's a deep basement underground, so there is absolutely no natural light at all.
A Google User
April 2, 2018 15:27
Staff seems friendly at first but once you become a member everything changes. This place has its upside for being conveniently located right next to the train. But, besides for location it doesn't have much else to offer
I also got a call if I wanted to cancel and when I said yes I thought that the staff member that called me would cancel, funny how there is someone on this thread with a similar story. Very shady place. BE CAREFUL!
nison mirakov
April 2, 2018 15:27
Staff seems friendly at first but once you become a member everything changes. This place has its upside for being conveniently located right next to the train. But, besides for location it doesn't have much else to offer
I also got a call if I wanted to cancel and when I said yes I thought that the staff member that called me would cancel, funny how there is someone on this thread with a similar story. Very shady place. BE CAREFUL!
Artem Otradnov
March 7, 2018 10:33
Nice gym with a good but old stuff
Raquel M. Gerardo
January 5, 2018 11:59
BE CAREFUL WITH THIS GYM. My girlfriend and I signed up for the pool, they force fed us the PT. I got the worst one and he screwed up big time. When that happened, I was given another trainer to finish up what sessions I had left. Well what about the other sloppy sessions? And the fact that the trainer was boring, lazy, was injured, and just plain horrible? Nothing, they said they could give me an extra session. I think that is wrong, I participated in 6 sessions with the bad trainer and 4 with the good one and in 1 month got phenomenal results with the new one. Hmmm, 24HR Fit, I am trying to tell you something. Well I have taken this up with the BBB. OH! and the pool, there are water bugs in there that like to swim with the patrons. GROSS!!!
April Hiddleswift
November 4, 2017 00:09
Whoever working the front desk now is rude. I was taking a break on the chairs then was ready to go back. Usually they tell me not to sign in again since they saw me. But this one snaps he didn't see, then asks me when I checked in: hours ago? So what if it was an hour and half ago? I pay the dues so why can't I come in whenever and how long I want? Especially when it's nearly empty on a Friday night. Rude crappy attitude.
Zary
October 30, 2017 21:11
Ugly dusty gym. The interior and machines look like they haven't been updated since the 90's. Costs 80$ a month, complete waste of money. Cheaper options like Planet and Blink ARE ACTUALLY AT LEAST TWICE AS GOOD. Please avoid for your own good.
Jackson Ludwig
October 30, 2017 12:00
Weight equipment is in good condition. Workout area is large and lots of equipment. Spin room is really nice. The pool is awkward if you're a swimmer...it's only one lane and 17 meters so if you're looking for a swim workout go elsewhere. Note that this is an ULTRAsport location so you have to pay extra.
Wesley Deng
October 18, 2017 11:02
Equipment is new and of good quality. Could use an extra squat rack however (only one). Staff is nice. There's a pool, cycling room, and group classes if you into that. Overpriced compared to 24s outside of NYC but $70/month is understandable for the area. Just watch out which locker you use. The bottom latch on a few of them are flat out broken.
Disappointing that there are no bumper plates or a deadlift platform. I use them for front squats and deadlifts. They have one set of bumper plates reserved for trainees. You charge $70/month and you can't get extra sets of bumper plates... The staff told me they asked the company for them years ago. This might change in the future.
Scott Bunnell
October 18, 2017 11:02
I have been a member of this chain of gyms since late 2012. Soon, I will move to a gym of better value. I can only recommend 24HF *if* you need a gym that is open all of the time (note: even this gym closes during certain holidays, which is LAME). With the exception of that reason, there is not much that makes this gym "special" from other gyms. And it is expensive (call it $90 per month). This particular location has a pervasive issue with equipment not working properly. Unacceptable. And it is completely underground, so it can be a tad "dungeon" in its feel. Most of the clientele is annoying (e.g., weights are left out; people scream the song playing on their headphones), but that seems to be the norm. in NYC.
Andrew Previc
October 18, 2017 11:02
After 3 years as a member of this gym, I attempted to cancel my membership after leaving the city. The fact that even after having speaking with multiple team members confirming that the appropriate notes in my record had been entered acknowledging my request to cancel, I learned that my membership had not in fact been cancelled. After calling multiple times and speaking with multiple membership consultants who did not follow up on my request/respond to my e-mails, I had to dispute the charges with my credit card company. The fact that this also happened the last time I attempted to cancel my membership indicates what I believe to be a predatory merchant practice of making cancelling very very difficult.
Keaton George
October 18, 2017 11:02
Unimpressive gym for a super-premium price. I've been to 10+ sports, and 15+ super-sport locations across the country that have a much greater variety of equipment, and are far cleaner with friendlier staff than this location. 15 minutes to be helped while the front desk guy was texting on his phone and "looking for his sweatshirt". 4 days and 2 emails with no response from gym manager, it is like they aren't even trying.
Blink, Mid-City Gym, Crunch Fitness, NYSC, Richie's Gym, JDI Barbell even the infamous Planet Fitness... all be better alternatives providing more bang for your buck.
Andrew Previc
July 25, 2017 15:39
After 3 years as a member of this gym, I attempted to cancel my membership after leaving the city. The fact that even after having speaking with multiple team members confirming that the appropriate notes in my record had been entered acknowledging my request to cancel, I learned that my membership had not in fact been cancelled. After calling multiple times and speaking with multiple membership consultants who did not follow up on my request/respond to my e-mails, I had to dispute the charges with my credit card company. The fact that this also happened the last time I attempted to cancel my membership indicates what I believe to be a predatory merchant practice of making cancelling very very difficult.
Tracy James
January 21, 2017 14:17
Nice layout and equipment but not exactly an Ultra club considering other clubs with the Super Sport are the same or better because of newer equipment. Im trying to figure out how this is actually considered an Ultra?