Matthew Small
January 16, 2020 06:49
Lots of new machines installed this week and the bathrooms recently upgraded. Local staff are great. Can get packed between 6pm and 7pm but most other times fine.
However, they lose a star for the way they handled the upgrade to the bathrooms. Corporate treated members like chopped meat. The start of the process was a shambles with members turning up to find no showers that day. Nothing posted online. Sometimes showers were closed at 8am with zero notice so you turn up to the gym, get sweaty and then can't take a shower. Calls to corporate not answered or returned. No discount to fees, no apologies, we just had to deal with no showers half the week for 3 months.
Finally, I hear they can be painful to leave so be careful.