| Mon | 05:30 am - 11:00 pm |
| Tue | 05:30 am - 11:00 pm |
| Wed | 05:30 am - 11:00 pm |
| Thu | 05:30 am - 11:00 pm |
| Fri | 05:30 am - 10:00 pm |
| Sat | 08:00 am - 09:00 pm |
| Sun | 08:00 am - 09:00 pm |
Equipment, especially the treadmills, is constantly broken. There is currently four treadmills broken, one of which has been broken since December. The inclines don't work on the newer treadmills. The machines either don't have TVs or the TVs are fuzzy. Machines that aren't broken are falling apart. They just raised the prices $10 in January but I don't know where the extra money is going. I am ready to cancel my membership because I have grown so frustrated with their services.
Great location. However, about half of the treadmills are consistently broken and it's always too warm in the gym. Cleaning staff doesn't seem to be able to keep up with the volume of people that go to this gym.
It depends which gym you go to it can be clean, nice and comfortable to work out, I decided to go check out other NYSC and some have workingv steam rooms and saunas. Some are clean and employees are nice.
Nice facility, friendly stuff, have been going there for years. But I have to give it a 1 star rating because it's impossible to cancel your membership with them. 5 months of coming in person and calling to cancel and they still charge my card! Update, it's been 8 months. At this point going to the police
Absolutely terrible experience cancelling my membership at this location--avoid at all costs!!! I went in and cancelled over 7 months ago and kept getting notices that I had an overdue balance and the only person I could speak with to settle my account was Andrei Fields, the general manager. The staff kept calling trying to collect an undisclosed balance and said I needed to speak with Andrei, always "passing along the message because he wasn't available" then they finally stopped calling. I now have received a letter from a collection agency for the last 5+ months of member fees. I called the collection agency and the corporate office and they both said I needed to speak with Andrei. I went in to speak with Andrei today, who first pretended to be in a meeting (I said I would wait, then saw the Assistant Manger was getting texts from him), then went out and knocked on the window to get his attention. He came to the door, pretending to be on a conference call while we spoke, and said that there was nothing he could do to help, referring me to someone at another location. I just called the corporate line and they confirmed that only my home studio could solve this issue. Terrible management and mediocre facilities...AVOID!
Nice facility, friendly stuff, have been going there for years. But I have to give it a 1 star rating because it's impossible to cancel your membership with them. 5 months of coming in person and calling to cancel and they still charge my card!
At first glance, this is a decent gym. Then you see the tiny closet their cram all the free weights into in the back and how old and rusted all the weights are and you realize this is not a great gym unless you only want to use the cardio equipment. If they replaced the 2nd room with a few new full racks (not those terrible Smith machines nobody uses) and added a second area for dumbbell exercises, this gym would be 4 stars in my book.
I mostly use the rowing machines which are actually in pretty good condition. I'm a D1 tower at school and so I have high standards. The lack of free weights is disappointing though. The heaviest dumbbell I can find is 25lbs and don't expect to see any barbells.
CAN'T RELY ON MORNING WORKOUTS HERE... Twice within one week, stood outside waiting for the gym to be opened at it's proper time of 5:30am! It was after 6am a trainer, on the inside, looked up and saw us all waiting in the cool damp weather, let us in. Still no NYSC team member was insight.
This gym has been having massive issues with broken equipment. The treadmills are frequently broken. On many of the newer ones the incline feature is broken. The TVs either dont work or get fuzzy reception - about a year ago they all stopped working properly. The leg extension machine broke for over two months. Now one of two rowing machines is broken. One day 5 different machines were broken, and that's not even counting the treadmills! Theres clearly no policy or urgency to repair equipment here.
For a week now, there as been a ladder in the middle of the floor, see photo. Just an example of how things go here. This gym does not care about its members or maintaining a space that NYSC can take pride in. I have visited other locations and never seen so much broken equipment before. I emailed Daniel Smith, who has signs up requesting feedback and received no response.
The gym is also very dirty. I visited one is Chelsea and saw how their crew cleans. It was shocking as I've never ever seen a staff member spray down a machine at this location. And it shows.
Weights are not re-racked. I've numerous times had to ask assistance to get weights off a machine. Its is often hard to find 7.5 to 15 lbs weights. If you dare interrupt the packed yoga class, then you can get weights from there and drag them upstairs. Otherwise, you can spend 10 minutes of your workout wandering around the gym looking for weights. Either way, you have to spend the rest of your workout protecting those weights, as God forbid some jerk snags them from you, he will be unlikely to give them back (this happens).
The weight room is down a hallway and crammed and the only space with benches. It's an unpleasant space to workout and there is no cell reception. Have fun there with men grunting and dropping 75+ pound weights from shoulder height and feeling like there is an earth quake.
This gym only has members because the price difference between it and equinox is so large. But there are other options, and location cant make up for this many shortcomings. Go somewhere else.
I have been trying to cancel my membership to this gym for the past 5 months. The management staff are unresponsive over email or phone and prefer to text?!? Do not join this gym.
That moment when you get up early for a gym that opens at 530 but still not open at 6:18.
These places are often filled with broken equipment and run down. In the worst case they can be dirty. On the best case they are open and have nice staff.
That moment when you get up early for a gym that opens at 530 but still not open at 6:18.
These places are often filled with broken equipment and run down. In the worst case they can be dirty. On the best case they are open and have nice staff.
It used to be a good local gym. The front desk staff are friendly and helpful but not the managers since there was a change a couple of months ago. This is a place for people wanting basic workouts. During the past 6 months the equipment breaks down frequently and takes a long time to be repaired.
It used to be a good local gym. The front desk staff are friendly and helpful but not the managers since there was a change a couple of months ago. This is a place for people wanting basic workouts. During the past 6 months the equipment breaks down frequently and takes a long time to be repaired.
This gym has decent equipment and this location has a lot of space. It can get crowded during peak times, but it's doable. The reason I put a low rating is because of the cancelation process. I called in to cancel and was told that it went through for both me and my boyfriend. Later, I got charged even though I cancelled. I called in to discuss and it took weeks to get a manager on the phone. Then when someone finally called me, they said there was no note on my account that I canceled, even though the previous associate confirmed it. Then they told me I still had to pay another month due to cancelation policy. Pretty unfair to ask me to pay for a mistake your employees made. It shouldn't be my responsibility to follow up to ensure my cancelation went through. The rates are competitive compared to other gyms, but if you choose to cancel, expect some issues and complications.
Edit: the manager emailed me back notifying me that he cancelled the accounts and we will not have to pay the next month. It was much appreciated, but a bit of a pain and a fair amount of fighting.
This gym has decent equipment and this location has a lot of space. It can get crowded during peak times, but it's doable. The reason I put a low rating is because of the cancelation process. I called in to cancel and was told that it went through for both me and my boyfriend. Later, I got charged even though I cancelled. I called in to discuss and it took weeks to get a manager on the phone. Then when someone finally called me, they said there was no note on my account that I canceled, even though the previous associate confirmed it. Then they told me I still had to pay another month due to cancelation policy. Pretty unfair to ask me to pay for a mistake your employees made. It shouldn't be my responsibility to follow up to ensure my cancelation went through. The rates are competitive compared to other gyms, but if you choose to cancel, expect some issues and complications.
Edit: the manager emailed me back notifying me that he cancelled the accounts and we will not have to pay the next month. It was much appreciated, but a bit of a pain and a fair amount of fighting.
This gym has decent equipment and this location has a lot of space. It can get crowded during peak times, but it's doable. The reason I put a low rating is because of the cancelation process. I called in to cancel and was told that it went through for both me and my boyfriend. Later, I got charged even though I cancelled. I called in to discuss and it took weeks to get a manager on the phone. Then when someone finally called me, they said there was no note on my account that I canceled, even though the previous associate confirmed it. Then they told me I still had to pay another month due to cancelation policy. Pretty unfair to ask me to pay for a mistake your employees made. It shouldn't be my responsibility to follow up to ensure my cancelation went through. The rates are competitive compared to other gyms, but if you choose to cancel, expect some issues and complications.
I haven't stopped going there ever since I started working out. I'd rather be more huge than to being too skinny, the hell with that. Let's lift!!!!
I haven't stopped going there ever since I started working out. I'd rather be more huge than to being too skinny, the hell with that. Let's lift!!!!
Nice staff, clean, reasonably laid out. Pretty good amount of free weights for a NYSC.
Well Shayne was a reason to take classes she's gone ..not a lot of 6.5+ ladies here.
The staff could be more diverse maybe a few Iowa farm boys . oh and this is the bubble people no social interaction everyone is wooden drop dead could care less about anyone .but thats the neighborhood Amish or Jewish or something
Good local gym. The staff are friendly and helpful. This is a place for people wanting basic workouts. If you want a zen experience that is over-priced and full of entitled people, go to Equinox.
Really love the classes - The instructors are excellent, and dedicated. The facility and equipment at the 73rd street location is fine and they try to keep it clean. However they are cheap on the shampoo stuff - used to have hair conditioner - it has disappeared from all NY sports clubs
I'm a fairly new member and am overall enjoying the facility. While the equipment appears to be old it all works great (except the right cable fly machine in the main room. Sometime it gets stuck when doing cable fly's). Once you get the layout of the gym, workouts become a lot easier to plan and that long hallway to the weight room doesn't seem like such a big run.
My biggest complaint is I have yet to have a front desk guy or girl say hello or really even crack a smile when I arrive (it's not just this location, the other locations are no better at this). This doesn't affect the ability to get a good workout or enjoy your time there at all, it would just be nice for the front desk people not to look like it's the last place they literally want to be.
Good amount of room. Equipment is solid. Prices are right.
Clean facility, inviting employees, plentiful machines, and reasonable availability makes this location in UWS my place of choice.
Staff friendly, but there's a MAJOR problem with members re-racking weights--and staff and management ignoring it. I see elderly people trying to lift 45lb weight plates off of machines on a regular basis. Members should be reminded by staff that it is against the rules to leave all your plates and free weights lying around and stacked on machines. It is rude, inconsiderate, and downright dangerous for those who can't lift the heavier weights.
I'm a fairly new member and am overall enjoying the facility. While the equipment appears to be old it all works great (except the right cable fly machine in the main room. Sometime it gets stuck when doing cable fly's). Once you get the layout of the gym, workouts become a lot easier to plan and that long hallway to the weight room doesn't seem like such a big run.
My biggest complaint is I have yet to have a front desk guy or girl say hello or really even crack a smile when I arrive (it's not just this location, the other locations are no better at this). This doesn't affect the ability to get a good workout or enjoy your time there at all, it would just be nice for the front desk people not to look like it's the last place they literally want to be.
I'm a fairly new member and am overall enjoying the facility. While the equipment appears to be old it all works great (except the right cable fly machine in the main room. Sometime it gets stuck when doing cable fly's). Once you get the layout of the gym, workouts become a lot easier to plan and that long hallway to the weight room doesn't seem like such a big run.
My biggest complaint is I have yet to have a front desk guy or girl say hello or really even crack a smile when I arrive (it's not just this location, the other locations are no better at this). This doesn't affect the ability to get a good workout or enjoy your time there at all, it would just be nice for the front desk people not to look like it's the last place they literally want to be.
