| Tue | 05:30 am -10:00 pm |
| Wed | 05:30 am -10:00 pm |
| Thu | 05:30 am -10:00 pm |
| Fri | 05:30 am -09:00 pm |
| Sat | 08:00 am -08:00 pm |
| Sun | 08:00 am -08:00 pm |
Definitely better than the NYSC near MSG
I was charged for months after canceling my membership. When I asked them to refund me the money they charged for in those months, I was sent to the manager who outright ignored my emails. When I called, the manager was "in meetings" or unavailable. I gave up after a while....just wanted to let anyone who is considering signing up about my experience. Would make sure to overlook anything that you sign with these people as they do not care one bit about you as a customer.
I loved working out there, you could feel the energy.
Well equip spacious gym with all equipment needed for a great workout. Peak times is busy but that's what all good gyms are like. Staff is very friendly and helpful.
I go for P.T . It's never too crowded
Many NYSC locations have deteriorated so much in recent years. Most TVs are broken and equipment too and management makes no effort to repair them - for over 2 years. What a breech of contract with clients. Truly disgraceful. Certain NYSC locations, like 48th St/2nd ave and 34th St/Park, have become broken down and unpleasant places to go. What will it take to get someone's attention? How to launch a social media campaign against this sham of a health club?
Gym is great and all. The reason why I put a one star is because I've been going to this gym for the passed 2 weeks now and half of the treadmills don't work and also 2 out of 4 stairmasters don't work either which is the machine I love to use. Please get the machine's fixed and I promise to change my review. Thank you.
Great Gym
Horrible management that tried to charge me after I cancelled my membership. Read the fine print about if you cancel your membership.
Great Gym
Horrible management that tried to charge me after I cancelled my membership. Read the fine print about if you cancel your membership.
Great Gym
Horrible management that tried to charge me after I cancelled my membership. Read the fine print about if you cancel your membership.
The equipment in this gym is what deserves 4 stars, I have been to many gyms in the city and they all don't have near half of madison's equipment. The layout is wonderful, basically 3 floors, 3rd-stretching, 2nd cardio/entrance, bottom bsmt- weight equipment and locker rooms
I have not been here so much to really talk about the staff, trainers are minding their business and front desk staff are nice. Cleaning staff need to pick up towels more often.
The reason for 4 stars not 5 is precisely the locker room, that locker room is dingy, dark, has crazy mirrors pointing from every angle. Showers aren't clean often and towels are piled up to the ceilings constantly.
Other than that, place is perfect on weekend afternoons, practically dead!
The equipment in this gym is what deserves 4 stars, I have been to many gyms in the city and they all don't have near half of madison's equipment. The layout is wonderful, basically 3 floors, 3rd-stretching, 2nd cardio/entrance, bottom bsmt- weight equipment and locker rooms
I have not been here so much to really talk about the staff, trainers are minding their business and front desk staff are nice. Cleaning staff need to pick up towels more often.
The reason for 4 stars not 5 is precisely the locker room, that locker room is dingy, dark, has crazy mirrors pointing from every angle. Showers aren't clean often and towels are piled up to the ceilings constantly.
Other than that, place is perfect on weekend afternoons, practically dead!
The equipment in this gym is what deserves 4 stars, I have been to many gyms in the city and they all don't have near half of madison's equipment. The layout is wonderful, basically 3 floors, 3rd-stretching, 2nd cardio/entrance, bottom bsmt- weight equipment and locker rooms
I have not been here so much to really talk about the staff, trainers are minding their business and front desk staff are nice. Cleaning staff need to pick up towels more often.
The reason for 4 stars not 5 is precisely the locker room, that locker room is dingy, dark, has crazy mirrors pointing from every angle. Showers aren't clean often and towels are piled up to the ceilings constantly.
Other than that, place is perfect on weekend afternoons, practically dead!
The equipment in this gym is what deserves 4 stars, I have been to many gyms in the city and they all don't have near half of madison's equipment. The layout is wonderful, basically 3 floors, 3rd-stretching, 2nd cardio/entrance, bottom bsmt- weight equipment and locker rooms
I have not been here so much to really talk about the staff, trainers are minding their business and front desk staff are nice. Cleaning staff need to pick up towels more often.
The reason for 4 stars not 5 is precisely the locker room, that locker room is dingy, dark, has crazy mirrors pointing from every angle. Showers aren't clean often and towels are piled up to the ceilings constantly.
Other than that, place is perfect on weekend afternoons, practically dead!
This is a good gym generally and one of the better nysc gyms I've been to thanks to the amount of space for the weight training areas, but there is one bad thing. The members of this gym leave the weights lying around everywhere and the staff do not tidy up at the end of the day meaning it looks like a war zone first thing in the morning and you have to travel the entire floor looking for the right weights. I often find myself tidying up in between reps.
This is a good gym generally and one of the better nysc gyms I've been to thanks to the amount of space for the weight training areas, but there is one bad thing. The members of this gym leave the weights lying around everywhere and the staff do not tidy up at the end of the day meaning it looks like a war zone first thing in the morning and you have to travel the entire floor looking for the right weights. I often find myself tidying up in between reps.
Comparable only to Time Warner. The biggest POS company, with the most difficult process of cancelling membership and hooking you into a membership that secretly bumps in price. Regardless of whether the facilities are good (they actually are pretty good), I would encourage anyone to think about joining, then don't join. Simply based on the fact that is a pseudo monopoly who doesn't care about your money once you are locked into a membership. I joined as an out-of-stater and was not able to effectively cancel for four months. I would sue if I thought it were worth it. ON PRINCIPLE, I urge you not to join this club. You might see a friendly face and super nice dude get you to join and tell you all the deals, etc. In the end, he is not your friend. I found that out after I reached out to him in desperation. My friend had the exact same experience. This may seem like a unique example but it is not. This is who the company is and it is disgusting.
Comparable only to Time Warner. The biggest POS company, with the most difficult process of cancelling membership and hooking you into a membership that secretly bumps in price. Regardless of whether the facilities are good (they actually are pretty good), I would encourage anyone to think about joining, then don't join. Simply based on the fact that is a pseudo monopoly who doesn't care about your money once you are locked into a membership. I joined as an out-of-stater and was not able to effectively cancel for four months. I would sue if I thought it were worth it. ON PRINCIPLE, I urge you not to join this club. You might see a friendly face and super nice dude get you to join and tell you all the deals, etc. In the end, he is not your friend. I found that out after I reached out to him in desperation. My friend had the exact same experience. This may seem like a unique example but it is not. This is who the company is and it is disgusting.
Comparable only to Time Warner. The biggest POS company, with the most difficult process of cancelling membership and hooking you into a membership that secretly bumps in price. Regardless of whether the facilities are good (they actually are pretty good), I would encourage anyone to think about joining, then don't join. Simply based on the fact that is a pseudo monopoly who doesn't care about your money once you are locked into a membership. I joined as an out-of-stater and was not able to effectively cancel for four months. I would sue if I thought it were worth it. ON PRINCIPLE, I urge you not to join this club. You might see a friendly face and super nice dude get you to join and tell you all the deals, etc. In the end, he is not your friend. I found that out after I reached out to him in desperation. My friend had the exact same experience. This may seem like a unique example but it is not. This is who the company is and it is disgusting.
There is a good variety of equipment and the trainers are great. Locker room conditions is really what needs improvement. The showers , sauna and steam room need upkeep and repair. Locker room cleanliness isn't that great.
Update-3/23/18 since posting this review NYSC has contacted me and let me know that they are working on improving and they have. You can tell the cleaning crew is working hard to keep the locker room clean. Club repairs are also starting.
There is a good variety of equipment and the trainers are great. Locker room conditions is really what needs improvement. The showers , sauna and steam room need upkeep and repair. Locker room cleanliness isn't that great.
Update-3/23/18 since posting this review NYSC has contacted me and let me know that they are working on improving and they have. You can tell the cleaning crew is working hard to keep the locker room clean. Club repairs are also starting.
I joined this gym because its on Madison Ave thinking its a good gym, the only reason I also joined because its near work and I was told I don't need to commit to a contract since I cannot commit to a gym, I waned to pay month to month. I got lied too, I been in the gym for only a month already and I realized my credit card statement was charged 3 times $69.99 spoke to a manger who was really rude and trashy her name was Arianna Williams. She was like I am going to cancel the membership and refund you the $69.99, I said fine since I am only going for a month I see my credit card statement 2 weeks later I see two charges for $69.99 and when I called her she was like I can only refund one. I was like no you have to refund the whole thing I told you I wanted to join the gym for a month, that was scam. The Gym is really dirty, the towels are so cheap an old I had rashes because of them. They feel like aloofa, the showers are so dirty and the drains are full of hair at 7am when the gym just opened at 5:30am? how is that possible? the floors are dirty and they have stains, sometimes there is clean wipes and sometimes there isn't. The showers smells, the women locker room there is only 3 working blow dryers and they are super old. This gym shouldn't be in the city, it belongs else where. But not in Madison Ave! Safe your money and go else where. The trainers are disgusting and they stair and women all the time.
I joined this gym because its on Madison Ave thinking its a good gym, the only reason I also joined because its near work and I was told I don't need to commit to a contract since I cannot commit to a gym, I waned to pay month to month. I got lied too, I been in the gym for only a month already and I realized my credit card statement was charged 3 times $69.99 spoke to a manger who was really rude and trashy her name was Arianna Williams. She was like I am going to cancel the membership and refund you the $69.99, I said fine since I am only going for a month I see my credit card statement 2 weeks later I see two charges for $69.99 and when I called her she was like I can only refund one. I was like no you have to refund the whole thing I told you I wanted to join the gym for a month, that was scam. The Gym is really dirty, the towels are so cheap an old I had rashes because of them. They feel like aloofa, the showers are so dirty and the drains are full of hair at 7am when the gym just opened at 5:30am? how is that possible? the floors are dirty and they have stains, sometimes there is clean wipes and sometimes there isn't. The showers smells, the women locker room there is only 3 working blow dryers and they are super old. This gym shouldn't be in the city, it belongs else where. But not in Madison Ave! Safe your money and go else where. The trainers are disgusting and they stair and women all the time.
Worst customer service ever - I have been lied to and they are a bunch of scammers. I asked to get my account canceled in November, but they froze my account. Now in January, they changed my account to "Active" and started to charge my account. I had to go there and cancel it again, and asked to have my account on "not active" until it's completely canceled. But no, NYSC decided to go behind my back and to keep it active and here I am getting charged for not being there - I didn't even get a refund, even though I have contacted them IN person and on the phone. Wayne, The general manager is never around and his staff doesn't seem to know how to do their job nor have they being trained in customer service (not really good manager coaching). This is pathetic, and I hope you all go to other gyms here in NYC with better customer service - Because they don't know anything about service quality.
There is a good variety of equipment sniff the trainers are great. Locker room conditions is really what needs improvement. The showers , sauna and steam room need upkeep and repair. Locker room cleanliness isn't that great.
Update-3/23/18 since posting this review NYSC has contacted me and let me know that they are working on improving and they have. You can tell the cleaning crew is working hard to keep the locker room clean. Club repairs are also starting.
There is a good variety of equipment sniff the trainers are great. Locker room conditions is really what needs improvement. The showers , sauna and steam room need upkeep and repair. Locker room cleanliness isn't that great.
Dirtiest gym I ever been too!! The towels are old, bathroom showers are filthy, there are no wipes sometimes or towels. My girlfriend I come to this gym together and we are both quitting! I heard the girls locker rooms are worst. Very poor maintain, staff and mangers are rude! floor stains, machines stains that means no one cleans people sweats! We come at 7am I cannot imagine what it would be during the afternoon or evening! Its smells!
I joined this gym because its on Madison Ave thinking its a good gym, the only reason I also joined because its near work and I was told I don't need to commit to a contract since I cannot commit to a gym, I waned to pay month to month. I got lied too, I been in the gym for only a month already and I realized my credit card statement was charged 3 times $69.99 spoke to a manger who was really rude and trashy her name was Arianna Williams. She was like I am going to cancel the membership and refund you the $69.99, I said fine since I am only going for a month I see my credit card statement 2 weeks later I see two charges for $69.99 and when I called her she was like I can only refund one. I was like no you have to refund the whole thing I told you I wanted to join the gym for a month, that was scam. The Gym is really dirty, the towels are so cheap an old I had rashes because of them. They feel like aloofa, the showers are so dirty and the drains are full of hair at 7am when the gym just opened at 5:30am? how is that possible? the floors are dirty and they have stains, sometimes there is clean wipes and sometimes there isn't. The showers smells, the women locker room there is only 3 working blow dryers and they are super old. This gym shouldn't be in the city, it belongs else where. But not in Madison Ave! Safe your money and go else where. Planet fitness is on 36 and its only $20.00 a month and much cleaner!
I only see this gym because my physical therapy and acupuncturist. But the staff is professional and kind and the gym is always spotless.
What you get at NYSC is generally very good value for money. Plenty of weights and machines in reasonably good condition available to use frequently, especially if you go to one of the larger gyms like 36th and Mad. They can sometimes be quite aggressive though in trying to push you onto one of their personal training programs which I think is really where they make their money.
Love it, has cardio classes, Zumba, ballet, cardio kick boxing, boxing, bootcamp, cycling, and lot more.
Thanksgiving, they shouldn't open if they are going to be rude. Arrived at 2.05, basically told twice to wrap it up by 230. still a good 20 people i the gym when i left at 245. why open. I dpnt have this issue normally, and yes I did arrive with less than on e hour and was well aware of that.
My favorite NYSC location so far. Lots of equipment and lots of space. The steam room and sauna are larger than other's I've seen.
The gym has really improved in the two years I have gone here. They recently remodeled it - and they have tons of new class offerings. Some of the new classes are the flex system. They are small group training classes that are amazing - mostly in part to Kara Arnold, the trainer that runs them. I also train with Kara and even though I have trained with other trainers in the past, I have never had such a positive experience. She is so knowledgeable, professional and unique. If you have the opportunity, try out this club and training with Kara.
The trainers are fine, rest of the crew is usually rude. They should clean up the showers more often, machines are ok.
Clean club. Decent classes. Working machines. Reasonable price.
Great gym with some good equipment. Only downside here is there is carpet in the men's locker room. Personal trainers are great too
My favorite NYSC location so far. Lots of equipment and lots of space. The steam room and sauna are larger than other's I've seen.
Great gym with some good equipment. Only downside here is there is carpet in the men's locker room. Personal trainers are great too
