| Tue | 06:00 am -11:00 pm |
| Wed | 06:00 am -11:00 pm |
| Thu | 06:00 am -11:00 pm |
| Fri | 06:00 am -10:00 pm |
| Sat | 08:00 am -06:00 pm |
| Sun | 08:00 am -06:00 pm |
0 star. Called months ago to cancel my membership and was promised that I won't be charged an annual fee for next year. Months later found out $50 was charged for next year. Why would I pay for the annual fee if I cancelled months before the year ends! The manager said any conversation happened not in email (which is not public information) doesn't count. Basically, staff words are not really words. Ignore the staff there because whatever they say doesn't count anyway. Extremely unprofessional.
Decent size gym. Good machines. Good staff
This is my favorite location of NYSC both for fun, motivation, and cleanliness. I have visited many of the NYSC in the city and can say this location has the best cleaning staff which means the place is spotless. Yes it has had air conditioning problems but it has been replaced this summer and works fine. The classes and instructors are the best, teaching for fun and safety always.
Great gym, could be a little bit bigger but solves the need for sweaf
Don't be put off by reviews that mention problems with air conditioning. This is a very pleasant branch. Showers are clean. Lots of towels. Working sauna. Tidy, overall. Cheerful staff at the front desk. After my workout, as I was early for a nearby doctor's appointment, I sat near the front desk, checking my e-mail. I could see that some of the regulars use the front desk person rather like the hair salon owner in "Steel Magnolias." He should get a bonus, for being a friend/ confidant.
Joined this club in June. Worst decision I ever made. Stair masters are constantly out of order, the equipment upstairs may be vintage ( from the 70s) and the staff is clearly miserable. I have heard from other members that I should expect an unannounced dues increase. Lol. I am not surprised since the stock is trading at a 52 week low. The AC never works either. How they stay in business is beyond me.
This was the first gym I signed up for in new york. Ive been a member since 2013, and eventually added a passport to access all nysc which I really loved. I had some concerns with my membership because I had to relocate to a different state and there was no way for me to carry it over. The staff was great, attentive and friendly when it came to forwarding my concerns to the GM Nicholas Cato. I had a great experience speaking with him and having all my concerns put to rest. Thank you so much! I definitely recommend this gym location.
Why is this NYSC so fancy? Who knows! But it is so fancy.
Why is this NYSC so fancy? Who knows! But it is so fancy.
Guy at front desk lied to get a commission. Gym charged my account 89 dollars then 59 dollars. Cancelled after the first week. Was promised only to be charged one dollar for a trial. Manager or customer service would not refund the money. Total scam. Bad business. Beware when signing up. Total scum bags. Company will likely go out of business since they are a public share scam as well. Hope the ceo rots in hell.
Guy at front desk lied to get a commission. Gym charged my account 89 dollars then 59 dollars. Cancelled after the first week. Was promised only to be charged one dollar for a trial. Manager or customer service would not refund the money. Total scam. Bad business. Beware when signing up. Total scum bags. Company will likely go out of business since they are a public share scam as well. Hope the ceo rots in hell.
Pricy but service is good and employee are fantastic.
Pricy but service is good and employee are fantastic.
Old and basic. Staff very helpful and unfriendly to one-time users.
I canceled my membership there two years ago, and they keep e-mailing my work account asking me back. I've told them four times to remove my contact information, but they refuse to. Corporate was absolutely no help either.
I canceled my membership there two years ago, and they keep e-mailing my work account asking me back. I've told them four times to remove my contact information, but they refuse to. Corporate was absolutely no help either.
My least favorite NYSC... broken treadmills, late & unprepared instructors, poor customer service.
Way too too many times and it it 7th to get the 9th to go to the gym in my my way back to the house
Long-time member and generally satisfied. Staff is great and responsive. The issues that many members have probably reside at the corporate level. Significant areas for improvement involve a lack of equipment updates and the failure to repair equipment, televisions and monitors for long periods of time. These conditions persist notwithstanding the timely reporting of operational issues by members--and a staff that genuinely wants to help but has to wait for the "office to send someone." Separately, the club often fails to post at the desk or the front door any changes in hours of operation during holidays. Based on club experience, this rightfully leads people to believe that normal hours are in effect and, in turn, engenders inconvenience and ill-will when members learn otherwise. For example, this past Labor Day, a number of members' found their workouts cut short without notice, while others found the club closed at 5pm. No signs were posted anywhere throughout the long holiday weekend. Posting hours on a website that no one is on notice to check sends an unfortunate message. NYSC has concern neither for the time nor the fees paid by its membership--no less common sense. Oh well--at least members can rely on NYSC to charge their credit cards on time and without interruption.
Like the 59.99 better dont like the montly increase to 69.99
NYSC is an adequate club at a reasonable price. The classes are OK. The locker rooms are generally clean. They have periodic towel supply issues and management tends to be unresponsive. They do stupid things like aesthetic renovations and buying new equipment without calibrating it. My peeve is I would like 730 and 830 classes in Manhattan.
Well maintained. Good range of equipment. Attentive staff. And now they have multiple water fountains.
One of the few gyms with a heavy bag.
Long-time member and generally satisfied. Staff is great and responsive. The issues that many members have probably reside at the corporate level. Significant areas for improvement involve a lack of equipment updates and the failure to repair equipment, televisions and monitors for long periods of time. These conditions persist notwithstanding the timely reporting of operational issues by members--and a staff that genuinely wants to help but has to wait for the "office to send someone." Separately, the club often fails to post at the desk or the front door any changes in hours of operation during holidays. Based on club experience, this rightfully leads people to believe that normal hours are in effect and, in turn, engenders inconvenience and ill-will when members learn otherwise. For example, this past Labor Day, a number of members' found their workouts cut short without notice, while others found the club closed at 5pm. No signs were posted anywhere throughout the long holiday weekend. Posting hours on a website that no one is on notice to check sends an unfortunate message. NYSC has concern neither for the time nor the fees paid by its membership--no less common sense. Oh well--at least members can rely on NYSC to charge their credit cards on time and without interruption.
NYSC is an adequate club at a reasonable price. The classes are OK. The locker rooms are generally clean. They have periodic towel supply issues and management tends to be unresponsive. They do stupid things like aesthetic renovations and buying new equipment without calibrating it. My peeve is I would like 730 and 830 classes in Manhattan.
