| Tue | 05:30 am -11:00 pm |
| Wed | 05:30 am -11:00 pm |
| Thu | 05:30 am -11:00 pm |
| Fri | 05:30 am -09:00 pm |
| Sat | 08:00 am -09:00 pm |
| Sun | 08:00 am -09:00 pm |
I've gone to this gym for about a month. Overall, it's pretty mediocre. The thing that's disappointing is that if the management were a bit more proactive about a couple things, it could actually be a really good deal. Also, my workout is purely weight training, so this review won't touch on their cardio equipment, pilates classes, or whatever.
Pros:
- Competitive price, at least for the area.
- Large space, again by NYC gym standards.
Cons:
- Weights are constantly scattered all over. They clearly don't have staff going around and re-racking / organizing the floor with any regularity. The floor is also pretty badly organized, so people often don't seem to know where to rerack their weights.
- Not enough 2.5 and 5 pound plates. There are maybe four 5 pound plates on the whole floor. People are constantly walking around looking for these because they don't want to increase their lift by an increment greater than 10 pounds.
- Equipment is rusty / creaky. This doesn't matter too much, but oiling a handful of the machines or tightening a couple bolts here and there would help.
- Too many gimmicky machines, not enough space for weight racks. They could really really use another power rack on the floor, and they'd fit it easily if they got rid of one of the lesser used machines.
This location is the ABSOLUTE pits. I've been lifting at various gyms for the last 20 years. And I've never been a member of a place as terrible as this. I could list so many reasons for why I say this. And I'm not sure, honestly, where to start. Here are just a few things off the top of my head.
1) There is a sauna in the Men's locker room that is always room temperature no matter what time of day, or day of the week you go in there.
2) There are three semi-homeless people squatting in the men's locker room for (apparently) whole days at a time... In the same way the saunas are always broken (no matter when you show up) there's also at least one homeless dude shifting massive bags of garbage from locker to locker to locker, or changing clothes over and over and over no matter when you show up.
3) I actually found a cockroach crawling up the back wall of one of the lockers last week.
4) Dirty towels are strewn absolutely everywhere you look.
5) The layout of the place is as bad as can be... all of the equipment you might want to use is split between two floors, and three different rooms. Good luck if you want to pair exercises.
6) There is a room dedicated to leg equipment, which has significantly less than 1000 lbs of plates to split between five stations. If somebody wants to load up the leg press or hack-squat, they've taken almost every plate in the room.
7) The dumbbell rack always looks like a tornado swept through it, and plates are just leaned all over everything (or stacked out of order).
8) Super basic pieces of equipment (like the rope attachment for pull downs) are on the verge of breaking, and there is only one in the entire gym.
9) The quick-links on some of the most high-traffic machines are so warped and stripped that you couldn't change attachments unless you brought a wrench in with you.
10) Equipment breaks and just stays broken.
In short, this location is disgraceful. Town sports should shut it down (or fire the manager). I'm leaving for Equinox in a week or two, because I just can't deal with this dump anymore. I've never been to a worse gym (or seen lazier management) than this.
This is an excellent facility . The gym is clean the staff and management are excellent. The other facilities on the upper west side are inferior.
I've gone to this gym for about a month. Overall, it's pretty mediocre. The thing that's disappointing is that if the management were a bit more proactive about a couple things, it could actually be a really good deal. Also, my workout is purely weight training, so this review won't touch on their cardio equipment, pilates classes, or whatever.
Pros:
- Competitive price, at least for the area.
- Large space, again by NYC gym standards.
Cons:
- Weights are constantly scattered all over. They clearly don't have staff going around and re-racking / organizing the floor with any regularity. The floor is also pretty badly organized, so people often don't seem to know where to rerack their weights.
- Not enough 2.5 and 5 pound plates. There are maybe four 5 pound plates on the whole floor. People are constantly walking around looking for these because they don't want to increase their lift by an increment greater than 10 pounds.
- Equipment is rusty / creaky. This doesn't matter too much, but oiling a handful of the machines or tightening a couple bolts here and there would help.
- Too many gimmicky machines, not enough space for weight racks. They could really really use another power rack on the floor, and they'd fit it easily if they got rid of one of the lesser used machines.
walked in at 3:45 pm, after 40 mins I decided to ask the manager Moses who was eating at the front desk why the club looks like this (see pics) - he redirected me to the female associate scanning members in and told me to file a complaint online.
Dirty and dingy, poorly maintained and old machines. Makes you want to run away
Total tipoff. I felt like I was held up and my money taken away. I will never go there again or recommend anyone to go there ever
In terms of layout, it's small, two levels, but plenty of equipment to appease any customer. Trainers were considerate, helpful, and never hassled you. If you join this gym, make sure you understand that if you decide to cancel, you must come in. I called two times, was never told that I needed to come in for cancellation and got charged twice. Only two people there were helpful in this situation (Moses was one of them) and I appreciate them. The managers seemed to busy to give me a call even to help or explain well anything. Poor miscommunication. In all, the gym is a fine place to get in your workout but do not expect good customer service from management. If you join, make sure you understand everything, many many questions never too little. Remember, go in if you want to cancel because they seem to have hidden that from me.
They always charge me more . And is what they do is apologizing that's it.I did quit from this gym
Loved the club. Staff are super nice and friendly. Amenity is great. It just that their food options are terrible. It always seems dried and over cooked.
Loved the club. Staff are super nice and friendly. Amenity is great. It just that their food options are terrible. It always seems dried and over cooked.
I shaved off a star because the A/C has been broken in the basement studio for more than 2 weeks. I have to listen to people in class complain about it before, during, and after class. It's annoying when you workout to relax. When I tell the management, they say that they didn't know this. EVERY TIME. Just fix it.
I shaved off a star because the A/C has been broken in the basement studio for more than 2 weeks. I have to listen to people in class complain about it before, during, and after class. It's annoying when you workout to relax. When I tell the management, they say that they didn't know this. EVERY TIME. Just fix it.
My laptop and wallet were stolen here. Someone actually managed to break the lock, take out everything and run away. I have heard this is a COMMON occurrence at this location. I called the police and filed a police report and to make things worse, the location has no cameras even in the main lobby area!!! Avoid this location at all costs.
Don't trust the lockers here. Don't carry any valuables to this location. If you do, keep them with you at all times. I seriously recommend to avoid this location.
My laptop and wallet were stolen here. Someone actually managed to break the lock, take out everything and run away. I have heard this is a COMMON occurrence at this location. I called the police and filed a police report and to make things worse, the location has no cameras even in the main lobby area!!! Avoid this location at all costs.
Don't trust the lockers here. Don't carry any valuables to this location. If you do, keep them with you at all times. I seriously recommend to avoid this location.
Horrible staff. In Greenpoint. The janitor, spends his whole shift staring blatantly at women and making them uncomfortable. Borderline sexual harassment. Very close to a lawsuit.
My favourite NYSC in the city.
Positives: great location, large space, good equipment, friendly staff.
Negatives: Men's locker room smells, no Wattbikes!
My favourite NYSC in the city.
Positives: great location, large space, good equipment, friendly staff.
Negatives: Men's locker room smells, no Wattbikes!
My favourite NYSC in the city.
Positives: great location, large space, good equipment, friendly staff.
Negatives: Men's locker room smells, no Wattbikes!
Very clean bathrooms. Love the dry sauna
One of my top favorite locations to go to workout!
And Rachel, one front desk staff, she is amazingly sweet!!!
You should bring your wallet and phone during your workout. Someone broke the locker door itself(not my lock) a couple of weeks ago, and stole my wallet and a watch. I only could have one month membership fee waived. I don't use this branch anymore, but please bring your valuable personal belongings with you always!
Never too crowded. Clean and friendly staff
I came here with a friend for a day pass thinking it would be worth it and man was I dead wrong. None of the bathrooms worked. This place smelled worse than a NYC subway station during rush hour in the summer. It smelled worse than a Chinese restaurant bathroom. It smelled like a fishbowl to be very honest. I think I caught an std just breathing in the air.
The best location of NYSC. Up to date equipment, in good condition. Huge variety of machines. Large space for classes. New, clean locker rooms.
I had the pleasure of being a member here for almost a year before moving due to extenuating circumstances. The pool is fantastic and the gym is clean and spacious... Hardly ever crowded.
The staff is wonderful. They are so accommodating and patient. Brenda and Sean, in management, are wonderful too. An all around pleasant experience during my time with NYSC.
Looking forward to rejoining when I return!
Rachael, who worked on August 19, displayed the most hospital and welcoming greetings I have ever had the pleasure of experiencing. I called several different gyms in the area but went to this one because of her. She exemplifies customer service and is undoubtedly one of the many reasons people go to that gym, as opposed to others. They feel welcome and at home there, a real treat compared to other gyms that usually want only a certain "type".
be careful, somebody destroyed my padlock a week ago and took money from my locker. some advice, do not leave any valuable stuff in your locker. you might regret it. manager gave me a 1 month free membership, appreciates it but can't trust and not comfortable anymore wherever (NYSC) I go.
Rachael, who worked on August 19, displayed the most hospital and welcoming greetings I have ever had the pleasure of experiencing. I called several different gyms in the area but went to this one because of her. She exemplifies customer service and is undoubtedly one of the many reasons people go to that gym, as opposed to others. They feel welcome and at home there, a real treat compared to other gyms that usually want only a certain "type".
Rachael, who worked on August 19, displayed the most hospital and welcoming greetings I have ever had the pleasure of experiencing. I called several different gyms in the area but went to this one because of her. She exemplifies customer service and is undoubtedly one of the many reasons people go to that gym, as opposed to others. They feel welcome and at home there, a real treat compared to other gyms that usually want only a certain "type".
The best location of NYSC. Up to date equipment, in good condition. Huge variety of machines. Large space for classes. New, clean locker rooms.
