Mon 06:00 am - 09:30 pm
Tue 06:00 am - 09:30 pm
Wed 06:00 am - 09:30 pm
Thu 06:00 am - 09:30 pm
Fri 06:00 am - 09:30 pm
Sat 08:00 am - 08:00 pm
Sun 08:00 am - 06:00 pm
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Reviews

Rated 3.4/5 based on 26 customer reviews.
March 2, 2020 13:07

I really like this location and my personal trainer, but trying to resolve the billing is going to make me cancel my membership all together. When I first got the membership, I was under the impression I had the passport (recently found out I did not). Due to me moving ALL locations are inconvenient so I picked the gym closest to my job so I can go straight after work. I signed up for the personal training sessions the first time I went after checking the place out because I find other locations poorly kept, but this location is clean.

I am paying for the $44.99 neighborhood membership
plus $20 monthly to be able to reserve the classes a week out
plus I am charged $15 EVERY TIME I check in I go 4 times a week. ($105 for last month). vs doing the right thing and charging me the passport price which is $89.99

I made it clear to the reception I wanted this to be my primary gym on my first visit, It should have been amended the first day.

February 14, 2020 08:31

Spacious club with two female locker rooms and two male locker rooms, swimming pool, boxing studio, sauna in both locker rooms, etc. Only downside is no steam room and toilet seat covers in bathroom stalls are always empty.

February 12, 2020 09:54

I've been a regular here for about 15 years. It's a good facility overall, but one of the two men's locker rooms has had no water for several weeks now, and there's no sign of any work being done. This has been a recurring issue for literally years now, with endless closings for "repairs" that never actually fixed the problem. The remaining locker room is ridiculously cramped and poorly ventilated. For men, at least, my advice would be to steer clear of this location for the foreseeable future.

I would also echo another reviewer's note about the awful pop music and annoying ads that are pumped into the locker rooms and shower areas(!) at obnoxiously high volumes. Just absurd.

October 9, 2019 00:54

Located on the 15th floor of the hotel.

Nice AstroTurf area. 2 flat benches, 1 incline, 1 decline, 1 squat and 1 power rack. Main downside is how early is closes relative to other NYSCs.

September 26, 2019 08:43

The equipment is nice. But the current location is awkward to get to on the 15th floor of a hotel, which is only accessible via a parking garage at the back. The main driver for the low rating is the terrible customer experience all the front desk and manager staff give.

August 16, 2019 22:41

Nice gym with great atmosphere. It's pretty pricey, but in general most of the NYC gyms are expensive. The place is clean and there are also showers there with clean towels. The staff is friendly and helpful. I had few sessions with personal trainer and he was so helpful and professional, he managed to show me everything that I wanted to do in the gym!

August 12, 2019 23:05

I have been coming to this locations for a long time since it's close to my job! It's pretty big gym and they have alot of different classes! The staff is always helpful and friendly! There is shower with shampoo/hair dryers and towels! There are enough equipment for everyone and range of weights! The trainers are amazing and very professional!

July 18, 2018 16:10

Next of the best NYSC in the city. It's very big lots of free weights and machines. It takes up one and part of a second floor in the Crowne Plaza Hotel. It's also one of the few with a swimming pool. Definitely recommend this location over others in the city.

July 18, 2018 16:10

Next of the best NYSC in the city. It's very big lots of free weights and machines. It takes up one and part of a second floor in the Crowne Plaza Hotel. It's also one of the few with a swimming pool. Definitely recommend this location over others in the city.

July 17, 2018 23:16

Next of the best NYSC in the city. It's very big lots of free weights and machines. It takes up one and part of the a second floor in the Crowne Plaza Hotel. It's also one of the few with a swimming pool. Definitely recommend this location over others in the city.

May 7, 2018 18:53

This place is small and the locker room is very cramped. They seem to want to save money as they had no AC on while I was there and the locker room wast steamy and moist which cause the rest of the gym area to feel hot and humid. Go to another NYSC as you'll have a better workout

May 7, 2018 18:53

This place is small and the locker room is very cramped. They seem to want to save money as they had no AC on while I was there and the locker room wast steamy and moist which cause the rest of the gym area to feel hot and humid. Go to another NYSC as you'll have a better workout

April 26, 2018 15:05

One of the best spots for your money in NYC as far as I'm concerned. Month to month agreement so easy in and out, and the gym has everything you could want. I go at off hours, but it's always easy to get a machine

April 26, 2018 15:05

One of the best spots for your money in NYC as far as I'm concerned. Month to month agreement so easy in and out, and the gym has everything you could want. I go at off hours, but it's always easy to get a machine

March 14, 2018 17:57

The staffs are friendly and the facilities are pretty nice

February 4, 2018 21:53

Horrible experience. They don't cancel your membership and keeps charging. Manager hasn't done anything to resolve this. Been a few months and ggking

October 18, 2017 10:58

I found the reception area very friendly BUT this site to be lacking in many ways. The men's shower did not have ANY body wash in any of the 8 stalls - shampoo only. There was also no lotion or tissues. The floors were soaking wet, not mopped in the 3 hours I was there and with pool people it needs to be cleaned more often.

Also, the gym area mats are NOT being cleaned, nor are the machines being wiped down. (Since members think they are above doing that).

I am not sure where the cleanliness went with the NYSC. Where is the management oversight on their employees?

October 18, 2017 10:58

Probably the best NYSC so far. In terms of the crowd, the shower room cleanliness, the choice of equipment. It's pretty good and quite large. The only problem I have with it is that the equipment needs more regular oiling and maintenance because of the moisture from the swimming pool.

October 18, 2017 10:58

Everything is overcrowded and oversold, but the price is 1/4 of what I was paying at Equinox and I still felt a little crammed there, so at least now I don't pay as much. Note to management, you have removed almost all areas for people to stretch - very annoying.

October 18, 2017 10:58

So far I have had great experience at this gym. Yes, management is kind of rude. However, I've had pleasant experiences with everyone else and the one time I had an issue one of the other managers resolved it quickly for me and he was very nice! The classes are AMAZING and for what you pay, it's amazing. I love it! Such a great gym for the price and it's convenient. Never too crowded either.

October 18, 2017 10:58

They took my information down for 1 week trial and IF i decide to join. I never even took the week trail and they started charging me a monthly feel. STAY AWAY FROM NYSC. same thing happened to my boyfriend, whom they signed up for their 3 different clubs!!!

August 13, 2017 08:01

I found the reception area very friendly BUT this site to be lacking in many ways. The men's shower did not have ANY body wash in any of the 8 stalls - shampoo only. There was also no lotion or tissues. The floors were soaking wet, not mopped in the 3 hours I was there and with pool people it needs to be cleaned more often.

Also, the gym area mats are NOT being cleaned, nor are the machines being wiped down. (Since members think they are above doing that).

I am not sure where the cleanliness went with the NYSC. Where is the management oversight on their employees?

July 8, 2017 19:52

They took my information down for 1 week trial and IF i decide to join. I never even took the week trail and they started charging me a monthly feel. STAY AWAY FROM NYSC. same thing happened to my boyfriend, whom they signed up for their 3 different clubs!!!

June 25, 2017 23:26

Probably the best NYSC so far. In terms of the crowd, the shower room cleanliness, the choice of equipment. It's pretty good and quite large. The only problem I have with it is that the equipment needs more regular oiling and maintenance because of the moisture from the swimming pool.

January 26, 2017 09:32

So far I have had great experience at this gym. Yes, management is kind of rude. However, I've had pleasant experiences with everyone else and the one time I had an issue one of the other managers resolved it quickly for me and he was very nice! The classes are AMAZING and for what you pay, it's amazing. I love it! Such a great gym for the price and it's convenient. Never too crowded either.

January 26, 2017 09:32

So far I have had great experience at this gym. Yes, management is kind of rude. However, I've had pleasant experiences with everyone else and the one time I had an issue one of the other managers resolved it quickly for me and he was very nice! The classes are AMAZING and for what you pay, it's amazing. I love it! Such a great gym for the price and it's convenient. Never too crowded either.

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