- Address:1372 Broadway, New York, NY 10018
- Phone:(212) 575-4500
- Website:https://www.newyorksportsclubs.com/clubs/38th-broadway
- Rating:3.0
- Hours:
| Tue | 06:00 am -10:00 pm |
| Wed | 06:00 am -10:00 pm |
| Thu | 06:00 am -10:00 pm |
| Fri | 06:00 am -09:00 pm |
New York Sports Clubs
Reviews
Rated 3.0/5 based on 28 customer reviews.
Greer Smith
June 25, 2019 09:14
air conditioning has been broken for months. no towels in the locker room. stairclimber has been broken for at least 3 months.
Patricia Glaros
May 18, 2019 01:54
All of the gyms that I have attended were the best staff this gym has ever employed.
dean hefnawy
May 15, 2019 21:35
PAY ATTENTION TO THIS POST:
This gym does absolutely nothing about the sexual harassment that goes on in the mens locker rooms. There have been reported incidents of people taking PICTURES, OPENING SHOWER CURTAINS, and HARASSMENT in the locker rooms. (there are police reports of the above)
If you are looking for all of the above, great, no one at the gym will stop it. But if you're not, steer clear of this place.
CHERYL HURST
November 11, 2018 08:38
Run down gym where folks pretty much leave u alone 2 get your workout in.
Showers and towels available too. Classes aren't that challenging and decent for beginners. Most instructors offer modifications to the moves which is great.
A Google User
September 1, 2018 15:08
I really enjoy my membership at NYSC, but it isn't without issues. Some clubs are nicer than others. Most of them seem to not care about their members. There aren't enough yoga blocks, you ask for more...you don't get them. There boscu balls are deflated and they don't add air to them. It seems that this is something the staff should stay up on, but they don't. It seems they just don't care about the customers and our requests fall in deaf ears.
Avis Boone
September 1, 2018 15:08
I really enjoy my membership at NYSC, but it isn't without issues. Some clubs are nicer than others. Most of them seem to not care about their members. There aren't enough yoga blocks, you ask for more...you don't get them. There boscu balls are deflated and they don't add air to them. It seems that this is something the staff should stay up on, but they don't. It seems they just don't care about the customers and our requests fall in deaf ears.
Sarah Elliott
August 30, 2018 15:43
It depends what you are looking for in a gym.
It could use a good paint job.
It could use better equipment. The rowing machines are so abused, they need new foot straps, they are not usable right now. There are at least 3 treads out of service, since about a week ago.
BUT
Its not crowded
The staff is friendly
You can blow dry your hair in the morning w/out getting bumped.
I think it's pretty decent for my needs.
A Google User
August 30, 2018 15:43
It depends what you are looking for in a gym.
It could use a good paint job.
It could use better equipment. The rowing machines are so abused, they need new foot straps, they are not usable right now. There are at least 3 treads out of service, since about a week ago.
BUT
Its not crowded
The staff is friendly
You can blow dry your hair in the morning w/out getting bumped.
I think it's pretty decent for my needs.
RJ nyc
August 4, 2018 10:54
I have been going here for years and while there are other clubs like Equinox, Blink, etc. I think this one is the best value. Sometimes its overly crowded but you can still get your workout complete and it's clean. Amenities are good and its a good value. I also find the staff friendly. Great location too!
Gary Bradshaw
August 4, 2018 10:54
I have been going here for years and while there are other clubs like Equinox, Blink, etc. I think this one is the best value. Sometimes its overly crowded but you can still get your workout complete and it's clean. Amenities are good and its a good value. I also find the staff friendly. Great location too!
A Google User
August 4, 2018 10:54
I have been going here for years and while there are other clubs like Equinox, Blink, etc. I think this one is the best value. Sometimes its overly crowded but you can still get your workout complete and it's clean. Amenities are good and its a good value. I also find the staff friendly. Great location too!
Jonathan Ruiz
July 30, 2018 22:55
I have been coming to this gym for years, and cant help to feel extremely dissapointed when I come in day after day to see that the AC is still down. It is officially the third week, and I have either had to go elsewhere or bear the stifling heat in the basement portion. Naturally, you are expected to sweat when you are at the gym, I am not naive enough to think the room temperature has to be perfect. But to expect paying customers, and staff to have to bear the stifling heat for three straight weeks no less is not only cruel, but a serious matter met with tepid urgency.
A Google User
July 30, 2018 22:55
I have been coming to this gym for years, and cant help to feel extremely dissapointed when I come in day after day to see that the AC is still down. It is officially the third week, and I have either had to go elsewhere or bear the stifling heat in the basement portion. Naturally, you are expected to sweat when you are at the gym, I am not naive enough to think the room temperature has to be perfect. But to expect paying customers, and staff to have to bear the stifling heat for three straight weeks no less is not only cruel, but a serious matter met with tepid urgency.
Samantha LeBlanc
July 26, 2018 18:11
No AC and no plans to fix it. Unacceptable in 90 degree NYC heat
Anneka Austin
June 12, 2018 18:41
Free gym with the Archer Hotel, close by, but small. Lots of running Machines however not a huge amount of floor space for weights or floor training. No classes early in the morning either. Wouldn't pay for it
Otis DuPont
April 8, 2018 10:46
Extremely clean and maintained, but extremely crowded and not just because it's small! This is closest to Herald Square where all of the trains are, so I'm on the train with everyone I saw in the gym. Avoid after work crowds.
A Google User
April 8, 2018 10:46
Extremely clean and maintained, but extremely crowded and not just because it's small! This is closest to Herald Square where all of the trains are, so I'm on the train with everyone I saw in the gym. Avoid after work crowds.
wong vivi
April 3, 2018 14:06
Every single thing in this location must be improved; especially, this location's employees has poor management and insuffient training. They do not know how to do a good customer servise.
The studio room has been broken in a area for a while. I do not know why it has not been fixed but membership price keep going up each year.
wong vivi
March 29, 2018 20:25
Every single thing in this location must be improved. The studio room has been broken in a area for a while. I do not know why it has not been fixed but membership price keep going up each year.
Sandy Chen
November 21, 2017 10:45
Easy to workout at, clean bathrooms with plenty of showers. Best sauna
Jayant Malik
November 16, 2017 18:38
I took a 1 day guest pass to look at their facilities and see if I wanted to join the gym. The sales person registered me for a corporate membership. After working out there, I didn't like it and told the sales person to cancel the membership on the same day. He told me that he hadn't even submitted my application. So there is no need to cancel as it's not even submitted. 2 days later, guess what I see on my credit card statement. NYSC membership charges!! I will never join a gym that lies on your face and is not transparent with the customers.
Update: When I contacted the gym, a refund was processed for the charge that was put on my credit card.
Eduard Musayev
November 2, 2017 14:06
Not bad at all. Pretty clean, spacious and has steam room and sauna. Not over crowded and HUUUUGE locker room....!
For all those ppl that complaining about this club, you probably have not seen a BAD NYSC. Go and explore a new NYSC on Broad st and you will realize that this gym is not bad at all.
The gym on Broad St is a "premium club" where you pay "premium price" but it's dirty and cramped. No locker rooms, no showers and to many people.
Jenifer Cutler
October 18, 2017 10:56
Like it! Great location, perfect selection of equipment to meet my needs, knowledgeable trainers, classes that are challenging in a good way, efficient class registration and check in, and spotless locker rooms. My only complaints are that phone calls are handled poorly by select staff (hang up or don't answer, rude, inconsistent follow through) and sometimes there is a wait to get a bench for free weights. Overall, I am happy here and would recommend this gym to friends and clients.
Jesus Martinez
October 18, 2017 10:56
This is my "home" gym and I'm extremely disappointed time after time when I arrive and they have no air conditioning. They constantly fault the building but its been a consistent problem since I became a member. They have one non-oscillating fan for the cardio area that is inadequate for its intended use: to keep gym members cool when the A/C is out!
The gym equipment are croweded together and I've often bumped into equipment that is poorly placed, poorly maintained and old including their elliptical machines. Their staff is nice enough during the afternoon.
However nice is not enough to make up for the significant gym issues.
Ndr Ctn
October 18, 2017 10:56
Some of the treadmills and ellipticals are aging. Cleanliness OK. Staff is wonderful, helpful and kind.
ivy l
October 18, 2017 10:56
I only go to this location because it's near my office and because of this Zumba class i take ( I love Ebony!). Other than that, they constantly run out of towels and now they removed the hair conditioner. The staff there are extremely rude, even the friends I've brought in would tell me the same. It's unfair that I pay so much to get such crappy service and workout experience. I will be taking my business elsewhere!
Letitia Malone
October 18, 2017 10:56
I love this gym. AC keeps going out in the summer time which sucks. Staff is friendly. Equipment is old.
Jenifer Cutler
August 1, 2017 17:01
Like it! Great location, perfect selection of equipment to meet my needs, knowledgeable trainers, classes that are challenging in a good way, efficient class registration and check in, and spotless locker rooms. My only complaints are that phone calls are handled poorly by select staff (hang up or don't answer, rude, inconsistent follow through) and sometimes there is a wait to get a bench for free weights. Overall, I am happy here and would recommend this gym to friends and clients.