| Tue | 05:30 am -11:00 pm |
| Wed | 05:30 am -11:00 pm |
| Thu | 05:30 am -11:00 pm |
| Fri | 05:30 am -10:00 pm |
| Sat | 08:00 am -09:00 pm |
| Sun | 08:00 am -09:00 pm |
I worked at this location for 4 months. From January 2018 to April 2018. As everyone can see from the comments the issues at this location started way before I worked there. I did as much as I could to fix as many issues as I could and anyone who was a member there knew I had an open door policy for ALL members. I knew most of you all by name and at peak hours I walked the gym floor and interacted with the members. I can assure you that I am far from a “scam artist” as Mr. Isaac Ziman stated. Just to be clear, I as a General Manager made the decision to cancel your membership because of multiple complaints from the other members about your inappropriate behavior in the locker rooms. Your card was being charged because YOU were fighting my decision and continued to attend the gym but another location. But I thank you for your untrue opinion. I am not saying I was the best at my job, but I am saying that I did as much as I could for the time I was there.
This location is CLOSED. It is no longer there. Please update.
Steam room has been out of service for almost a year. Fix the damn thing already, your customers pay good money for the services you offer when they signed up. Would give zero stars for this location if I could.
Steam room has been out of service for almost a year. Fix the damn thing already, your customers pay good money for the services you offer when they signed up. Would give zero stars for this location if I could.
The general manager here is a scam artist. Her name is Jillian Pollidore everyone. Based off of numerous other reviews here and on their Facebook page, its clear where her moral compass stands.
They have a compelling business model of continuing to charge your credit card after you end your membership. Then, when you follow up with them to try and get the charges refunded, they take you through months of avoiding phone calls, putting you on hold indefinitely, and claiming your refund "is in the mail." After 4 months of excitedly checking my mailbox for my highly anticipated gym refund, I still have yet to see anything! They bank on you forgetting that you've been overcharged. Sorry Jillian, I'm still here ;)
NYSC - I'm excited to see your canned response to this review because I'm sure my review will be handled in a timely manner.
Have been a member for almost one year & cannot but wonder if this gym is slated for closure. I love the gym as it's convenient & familiar but upkeep is not something they take in mind for the members. Also, it is fairly rundown. Machines take forever to get repaired and sometimes there's no hand sanitizer or even tissue. The men's locker room is very sad with broken lockers, no shampoo, & completely disastrous bathrooms. Plus having asthma, I joined partially because they advertise a steam room, which had a "temporarily out of order" sign for 8 months but now nothing. Just fix it already! We all should get a rebate or just keep on top of things.
Have been a member for almost one year & cannot but wonder if this gym is slated for closure. I love the gym as it's convenient & familiar but upkeep is not something they take in mind for the members. Also, it is fairly rundown. Machines take forever to get repaired and sometimes there's no hand sanitizer or even tissue. The men's locker room is very sad with broken lockers, no shampoo, & completely disastrous bathrooms. Plus having asthma, I joined partially because they advertise a steam room, which had a "temporarily out of order" sign for 8 months but now nothing. Just fix it already! We all should get a rebate or just keep on top of things.
Absolutely disgusting. They do not clean their locker rooms. There is carpet in the locker room. A Carpet!! Machines are old and many of the out of order. Manager never available. For a week now I have been trying to cancel my membership , with no success!
Staff is friendly, but management does not seem to pay close attention to the condition of the equipment or facility. Water fountain has been missing handles buttons for weeks, locker room has broken doors, and there has been no hand soap in the bathroom, just extra body wash soaps from the shower left on the counter tops.
too many people on cell phones while sitting on equipment makes it very hard to use equipment on a timely manner and complete a workout on time. Also nobody puts weights back after use takes very long to find the misplaced weights. But the sound system is nice and low easy to listen to while working out and its a nice size not too crowded after 9pm
I got a new job and need to cancel my membership because I'll no longer have any reason to be anywhere remotely in that area. I left the state for training for this new job to cancel and was told I had to talk to the General Manager, who wasn't in. I tried again with the same result before leaving, so I started calling. I have not been able to reach her. For three weeks. I've left my number multiple times and was told I would be called and emailed several times. I haven't heard anything and still haven't been able to cancel my membership. So management has been a huge con for me.
As for the gym... it's a gym. The only thing that really sticks out to me is the layout is a little wonky and the men's locker room is really weird to get to. They do provide towels, which is nice.
Piyo class was strenuous and provided a very nice workout
Navigating to the Men's room is not convenient. Placement's of water fountains is weird. The Steam room in the men's bathroom hasn't been fixed now for over a month. Same story for a few of the treadmills and other equipment. No lotion in the men's bathroom. Need more flat benches for the free weights. Otherwise big open floor gym and isn't super packed.
Tons of equipment and few rooms for lessons. The showers are not great, should be much nicer to my opinion.
The Stairmasters are ancient and are out of order frequently! They creak and do not provide a challenging workout. Bummer! Otherwise I do like the space and it's not crowded when I attend.
I got a new job and need to cancel my membership because I'll no longer have any reason to be anywhere remotely in that area. I left the state for training for this new job to cancel and was told I had to talk to the General Manager, who wasn't in. I tried again with the same result before leaving, so I started calling. I have not been able to reach her. For three weeks. I've left my number multiple times and was told I would be called and emailed several times. I haven't heard anything and still haven't been able to cancel my membership. So management has been a huge con for me.
As for the gym... it's a gym. The only thing that really sticks out to me is the layout is a little wonky and the men's locker room is really weird to get to. They do provide towels, which is nice.
Navigating to the Men's room is not convenient. Placement's of water fountains is weird. The Steam room in the men's bathroom hasn't been fixed now for over a month. Same story for a few of the treadmills and other equipment. No lotion in the men's bathroom. Need more flat benches for the free weights. Otherwise big open floor gym and isn't super packed.
