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Reviews

Rated 2.6/5 based on 36 customer reviews.
March 10, 2020 14:13

Absolutely worst experience ever. They'll do anything to get you to sign up. I transferred over from another location and got hit with two annual fees within a month and then a year later they bumped my monthly fee even tho the guy who signed me up said that wouldn't happen. Save yourself the trouble and look elsewhere.

January 19, 2020 15:09

They have old rusted equipment. When i arrived there i thought that i was in a homeless shelter. But i did get a pretty good workout

December 2, 2019 14:52

Ok, like I want to keep this whole gym to myself and I can see why people love coming here but I don't want to say this is like the best gym ever been to but it is because like the experience is what matters to people is what matters. You know you already have a basic stuff it's whatever, it gets the job done, but like people try not to come during rush hour because you're just going to find parking can you just try to come like at 5 a.m. thank you. The stuff is the best part of the gym. I have the best trainer in the whole world Ozzie. If you're really struggling and you want to make a change in your life and you want to take your life seriously and your health seriously are you really want to see a change just come...dont give up...you can do this.

October 12, 2019 15:47

Go there and play my man, George, one on one.

October 2, 2019 14:46

I would give them 0 stars if possible. They have been charging me for a membership THREE months AFTER I cancelled it. Ridiculous.

May 27, 2019 22:18

I like this gym, because there are a lot of equipments, nice and friendly staff and parking lot.
But there is a couple things to take care:
1. Equipments are old, there is what it is, but it looks like nobody wants to take care of them, although it is easy and inexpensive to keep them in proper shape, you just need to do the regular maintenance such as: tighten the bolts, lube and replace the broken parts;
2. All lockers in locker room are always locked even though gym is almost empty - there are only no more than 20-30 members at that time, because people leave their stuff in lockers and hold them not even overnight but for weeks (I see the same locks on the same lockers for weeks). I think staff has to post signs on the visible places, cut the locks off and empty the lockers periodically (if members do not rent the locker, they do not have to leave their stuff overnight);
3. Sinks, showers, toilets are broken for a long-long time and look bad. I am not a picky person, but the overall view is depressive and IMO harms the clubs reputation.

I like this gym and really want it to be better for everyone.
Update: nothing changed, I do not know what is the problem. Everything is messed up.

April 24, 2019 02:53

It is a great place. Unfortunately at the moment I could not join the club any more. I went to the gym and cancelled it for me and my daughter. The manager I hope to spell his name correctly is Raymond, he took care of my request, and was very nice. My daughter and I will return in the future to this gym again. People are very nice at this place.

September 25, 2018 19:10

Only went as a guest. I really like this gym and what they have to offer, just wish it were closer to home for me! I would DEFINITELY use the sauna after each workout! But, if they ever offered $10/ month, like PF (my current gym) I'd HIGHLY CONSIDER JOINING!

August 31, 2018 20:44

Really disappointed in the mess lately. Weights are everywhere, cant even squat heavy because literally cannot find plates, some rude loud gym members, broken machines, huge wait for parking. But i love the babysitting service. Great location, i wish it was updated. The workers are lovely !

August 31, 2018 20:44

Really disappointed in the mess lately. Weights are everywhere, cant even squat heavy because literally cannot find plates, some rude loud gym members, broken machines, huge wait for parking. But i love the babysitting service. Great location, i wish it was updated. The workers are lovely !

August 9, 2018 22:12

Not sure what's with all the negative reviews, The gym is just PERFECT it's clean at all times, controlled temperature and friendly staff, I'm not really into writing reviews but I saw that this particular gym was lacking REAL REVIEWS, I've been lifting weights here for 2 years now not once I was disappointed.

But I guess if you give some people Rolls royce they'll ask for Lamborghini instead.

Mr Raymond you are doing excellent job at running this place just keep the good work up!

August 9, 2018 22:12

Not sure what's with all the negative reviews, The gym is just PERFECT it's clean at all times, controlled temperature and friendly staff, I'm not really into writing reviews but I saw that this particular gym was lacking REAL REVIEWS, I've been lifting weights here for 2 years now not once I was disappointed.

But I guess if you give some people Rolls royce they'll ask for Lamborghini instead.

Mr Raymond you are doing excellent job at running this place just keep the good work up!

August 9, 2018 22:12

Not sure what's with all the negative reviews, The gym is just PERFECT it's clean at all times, controlled temperature and friendly staff, I'm not really into writing reviews but I saw that this particular gym was lacking REAL REVIEWS, I've been lifting weights here for 2 years now not once I was disappointed.

But I guess if you give some people Rolls royce they'll ask for Lamborghini instead.

Mr Raymond you are doing excellent job at running this place just keep the good work up!

August 8, 2018 19:08

The gym needs a serious amount of renovating. The machines are either in terrible shape or just don't work at all. The locker rooms are filthy and a quarter of the lockers are broken or unusable. The towels feel like sandpaper and you frequently find them inside the toilet or used by employees to clean the floor. Their "refer-a-friend" promotion is a scam; claims from their front desk state that I'll be getting the credit next month, I have yet to receive anything. This gym is only interested in spending enough to subsist while they pocket as much as possible; leaving the place in terrible shape and poor customer satisfaction. Don't be fooled by the responses from the owner or business director because they truly don't care. Only when the membership numbers start to drop will they attempt to address any complaints.

But credit where credit is due: they added 4 power racks to the gym recently which allows for more space to do squats, OHP, bench press, etc.

EDIT: I spoke too soon. The gym apparently didn't pay their bills and they had to return the new equipment.

August 8, 2018 19:08

The gym needs a serious amount of renovating. The machines are either in terrible shape or just don't work at all. The locker rooms are filthy and a quarter of the lockers are broken or unusable. The towels feel like sandpaper and you frequently find them inside the toilet or used by employees to clean the floor. Their "refer-a-friend" promotion is a scam; claims from their front desk state that I'll be getting the credit next month, I have yet to receive anything. This gym is only interested in spending enough to subsist while they pocket as much as possible; leaving the place in terrible shape and poor customer satisfaction. Don't be fooled by the responses from the owner or business director because they truly don't care. Only when the membership numbers start to drop will they attempt to address any complaints.

But credit where credit is due: they added 4 power racks to the gym recently which allows for more space to do squats, OHP, bench press, etc.

EDIT: I spoke too soon. The gym apparently didn't pay their bills and they had to return the new equipment.

August 1, 2018 13:10

This location is horrible, they are very unhelpful and deceitful. Despite the fact that I am not a member, they charged my card for over $300, their manager kept agreeing with how unfair that was and kept repeating how I was not supposed to pay for any of that. What a scam of a business. Beware! I would not give them your credit card information as it will travel from location to location and they will never delete it from their system.
P.S. Your standard reply line is to contact your Business Director. Just letting you know that your business director was the one who did not help at all with the issue. In fact, the general manager of the location actually told me she was the one who made the decisions there and, unfortunately, even though he disagreed with her decision, his hands were tied and he "was just a messenger."

July 28, 2018 14:45

The gym needs a serious amount of renovating. The machines are either in terrible shape or just don't work at all. The locker rooms are filthy and a quarter of the lockers are broken or unusable. The towels feel like sandpaper and you frequently find them inside the toilet or used by employees to clean the floor. Their "refer-a-friend" promotion is a scam; claims from their front desk state that I'll be getting the credit next month, I have yet to receive anything. This gym is only interested in spending enough to subsist while they pocket as much as possible; leaving the place in terrible shape and poor customer satisfaction. Don't be fooled by the responses from the owner or business director because they truly don't care. Only when the membership numbers start to drop will they attempt to address any complaints.

But credit where credit is due: they added 4 power racks to the gym recently which allows for more space to do squats, OHP, bench press, etc.

July 14, 2018 11:03

By leaps and bounds the absolute worst gym I have ever been to in my life. New York Sports Clubs in general are not amazing gyms by any standard, but they generally get the job done. Not this gym.

This gym is outdated, dirty, dangerous, and with a crowd that blatantly disregards basic gym etiquette and a staff that refuses to enforce it.

As for being outdated, everything in this gym both look and feels old. The dumbbells are rusty, leaving your hands extra calloused after a lifting session. Many of the machines are off-balance, leading to a wobbly and off-putting feeling when lifting. This can most certainly lead to injury if you are lifting heavy. Additionally, the machines are so outdated and rusty that to try and modify the height of the seat, you get a workout in itself with the amount of force needed.

The lockers smell like a musty mold that has been dipped in the worst combination of piss, sweat, spit, and 1970s cologne. I do not want to imagine what the showers look like.

But perhaps the absolute worst part of this gym is the crowd and the exceptional lack of etiquette that the staff let's everyone get away with. You walk into the dumbbell area and realize that there is really no such thing, because every dumbbell is scattered across the gym. Re-racking of weights is non-existent, with some weights just seemingly missing. Some of the bench presses have no bars, and they must be shared.

Furthermore, there are only 3 free benches in the ENTIRE gym. With such a large and spacious gym, you would think more than 3 benches would be standard. And of course, these 3 benches are consistently taken with the worst of the worst gym Bros, doing "circuits" that are composed of one set of curls in the squat rack and calf raises using the bench press. Newsflash: you cannot claim a bench for 25 minutes by doing one set every 5 minutes and sprinting across the gym when someone approaches it.

Worst of all, the staff does nothing about any of the above. I have yet to see one weight reracked ever, or any machine cleaned. There are no penalties for being an ***hole at this gym.

If you are in the market for a gym and live in South Brooklyn, you should absolutely, under no circumstances, join this gym. It is the worst.

July 14, 2018 11:03

By leaps and bounds the absolute worst gym I have ever been to in my life. New York Sports Clubs in general are not amazing gyms by any standard, but they generally get the job done. Not this gym.

This gym is outdated, dirty, dangerous, and with a crowd that blatantly disregards basic gym etiquette and a staff that refuses to enforce it.

As for being outdated, everything in this gym both look and feels old. The dumbbells are rusty, leaving your hands extra calloused after a lifting session. Many of the machines are off-balance, leading to a wobbly and off-putting feeling when lifting. This can most certainly lead to injury if you are lifting heavy. Additionally, the machines are so outdated and rusty that to try and modify the height of the seat, you get a workout in itself with the amount of force needed.

The lockers smell like a musty mold that has been dipped in the worst combination of piss, sweat, spit, and 1970s cologne. I do not want to imagine what the showers look like.

But perhaps the absolute worst part of this gym is the crowd and the exceptional lack of etiquette that the staff let's everyone get away with. You walk into the dumbbell area and realize that there is really no such thing, because every dumbbell is scattered across the gym. Re-racking of weights is non-existent, with some weights just seemingly missing. Some of the bench presses have no bars, and they must be shared.

Furthermore, there are only 3 free benches in the ENTIRE gym. With such a large and spacious gym, you would think more than 3 benches would be standard. And of course, these 3 benches are consistently taken with the worst of the worst gym Bros, doing "circuits" that are composed of one set of curls in the squat rack and calf raises using the bench press. Newsflash: you cannot claim a bench for 25 minutes by doing one set every 5 minutes and sprinting across the gym when someone approaches it.

Worst of all, the staff does nothing about any of the above. I have yet to see one weight reracked ever, or any machine cleaned. There are no penalties for being an ***hole at this gym.

If you are in the market for a gym and live in South Brooklyn, you should absolutely, under no circumstances, join this gym. It is the worst.

July 13, 2018 16:28

This place is downright horrible. Cant find anything good to say about this gym. The sign me up for $20 a month then they send a letter saying that I will be boosted to $25 a month to help renovate the gym. Not a single renovation was done since they boosted me. Same dusty broken down gym. One day as im leaving I see someone new sign up for $20 a month. I have been paying my balance off for many months and a NEW customer gets a better deal than an existing one ?? Makes zero sense whatsoever. A pure slap to the face. that's not how you treat existing customers. Only thing good about this place is the basketball courts (which also need to be swept , rewaxed and renovated since they enjoyed boosting me by $5 a month) and the parking. Other than that im extremely fed up with this place

July 8, 2018 07:26

Only reason to go to this gym is the parking. They really need to update their machines and takes months just to fix a machine. Forget about their sauna and steam room. It never works and their jacuzzi hasn't been working for years. Their newest manager cancelled several memberships just because he thinks that the members were training other members, but they were just friends working out with each other. Whatever happened to working out with friends and get better gym results? NYSC always promoted that but I guess it's taking away from their trainers at the gym. Hey... bottom line is those folks working out and training with each other will most likely never pay for a trainer in the first place. They really need to clean up the floors more as there is so much lint and dust on the floor. They have 4 punching bags but really only 2 of them are fit to use. The list just goes on and on. They also have this hidden fee that they don't tell you but you will get charged a fee in January on top of you monthly membership. That fee is so that they don't raise you membership fee but they eventually do after your 2nd year. What gives???... I don't get it but you can't beat the parking cause there is no meters in the area. You just may have to walk a short bit during peek hours.

May 30, 2018 18:44

Only went as a guest. I really like this gym and what they have to offer, just wish it were closer to home for me! I would DEFINITELY use the sauna after each workout! But, if they ever offered $10/ month, like PF (my current gym) I'd HIGHLY CONSIDER JOINING!

April 26, 2018 18:31

Requested my membership be cancelled. Never happened - months went by and they were still charging me without notice. Had to dispute the charges, had a decision made in my favor, yet they still managed to fraudulently attempt to charge me through a different club. Place is a joke, from management, to corporate.

April 18, 2018 21:34

SCAM COMPANY, cancelled gym membership 3 months ago, still charged UNKNOWN $10 ONE MONTH and another $15 another month. PS. NEW YORK SPORTS CLUB doesn't answer their emails. I don't know how they're still a company

April 2, 2018 10:28

This gym is actually really nice but the biggest ripoff, it is ran by money hungry scum who wouldn't cancel my membership over the phone when i HAD 8 months of inpatient treatment. After months of calling they claimed to cancel but still kept charging. will never go here again unless there's new owners. DO YOURSELF A FAVOR AND STAY AWAY.

February 8, 2018 17:00

For the most part, the staff is nice. I've been a member here for about 2 years now. My major gripe about this gym is that there's almost always something broken or isn't working right. There are dumbbells scattered everywhere around the gym and you have to go on a scavenger hunt to find what you need. However, I do like that they try to appeal to different demographics. They have a deadlift platform+bumper plates for people who are serious into powerlifting and/or Olympic lifts. They have a grassy area with a prowler and trx bands for people who want to train more athletically. They even have handball /racquetball courts and a full basketball court. They also have a parking lot and if that's not enough, there is more than enough street parking as well. The bathrooms are nice compared to the other gyms I've been to. I just wished there weren't so many issues with the machines. Otherwise, great gym.

January 30, 2018 11:00

Best one gym in Brooklyn. Everything inside, basketball, tennis , cardio zone. Perfect.

January 25, 2018 13:01

If it wasn't for the parking lot and basketball court this place would been shut down years ago. The machines are often out of service, which take weeks if not months to fix. The place is unsanitary and poorly maintained in all areas of the gym. If that wasn't enough, the customer service experience is the worst of any gym I have ever been to. I recently moved and have been trying to cancel my membership and was asked to wait to speak with a manager (Raymond) at the gym. I waited for hours during multiple visits before and after my workout and he never came to speak with me. The staff at the desk took my name and number on 3 separate occasions and promised he would call me back that same day and weeks later I have yet to get a call from anyone at the gym. This morning I called AGAIN and was placed on hold for 30 minutes before I got hung up and called back and Carmela at the desk starts arguing with me. I tried explaining my situation and frustration but instead of listening to me she simply argued and told me I had to speak with a manager to cancel. I took a deep breath and realized this is why they have such poor reviews on google and said I would take this up with my credit card company and report the service to corporate and she couldn't care less. Stay away from this place it will only disappoint and ultimately raise your monthly charge without notice. Let's see how long it takes for someone to address this review... Larry P. is the regional manager.

January 17, 2018 01:29

New York sports club.
Sign up Thursday and it will be $25a month instead $39.99. They have sale on Thursdays. I really like it, very nice gym. With steam room and sauna. All machines working, and very nice stuff. It is always clean and everything on the place it should be. There is a lot of people between 4PM AND 8PM but it is not OVERCROWDED. Between 4pm and 8pm hard to find parking. Lot is full, and that's only thing I don't like. $25 is REASONABLE PRICE.
I know few people leave their cars in BJ superstore parking lot, but they tow you car now. Before it was not a problem.
You can take your BICYCLE there, and there is special place where you can lock it ! This is convenient, but weather is not good for BICYCLE . Snowing and cold this month. Jan 2018 too cold.

January 17, 2018 01:29

New York sports club.
Sign up Thursday and it will be $25a month instead $39.99. They have sale on Thursdays. I really like it, very nice gym. With steam room and sauna. All machines working, and very nice stuff. It is always clean and everything on the place it should be. There is a lot of people between 4PM AND 8PM but it is not OVERCROWDED. Between 4pm and 8pm hard to find parking. Lot is full, and that's only thing I don't like. $25 is REASONABLE PRICE.
I know few people leave their cars in BJ superstore parking lot, but they tow you car now. Before it was not a problem.
You can take your BICYCLE there, and there is special place where you can lock it ! This is convenient, but weather is not good for BICYCLE . Snowing and cold this month. Jan 2018 too cold.

December 18, 2017 10:12

Only reason to go to this gym is the parking. They really need to update their machines and takes months just to fix a machine. Forget about their sauna and steam room. It never works and their jacuzzi hasn't been working for years. Their newest manager cancelled several memberships just because he thinks that the members were training other members, but they were just friends working out with each other. Whatever happened to working out with friends and get better gym results? NYSC always promoted that but I guess it's taking away from their trainers at the gym. Hey... bottom line is those folks working out and training with each other will most likely never pay for a trainer in the first place. They really need to clean up the floors more as there is so much lint and dust on the floor. They have 4 punching bags but really only 2 of them are fit to use. The list just goes on and on. They also have this hidden fee that they don't tell you but you will get charged a fee in January on top of you monthly membership. That fee is so that they don't raise you membership fee but they eventually do after your 2nd year. What gives???... I don't get it but you can't be the parking cause there is no meters in the area. You just may have to walk a short bit during peek hours.

October 18, 2017 10:51

As a member of another NYSC, I walked in asking for info on transferring to this location. I was given the information and so far so good. What let me down and made me feel like I was not wanted was when I asked to take a look at the facility and see what they have that my current NYSC location didn't have. First I was told I had 5-10 mins to look around, but then I was not even 5 feet away from the desk when I was told to look fast or I will be charge for the month without my permission. I asked why and the lady said; that's what the manager said, make it quick or you will be charge instantly. For that, I'll stay at my current location, at least there I'm treating like a person and with respect.

October 18, 2017 10:51

People ur funny. It is great gym for those who needs results and do the hard work. Only place where I,ve seen guys doing chest with 140lb dumbbells. It smells a little sometimes and a little crowded after 4 which is the proof of its popularity. No problems with parking and even bus stop is 20 yards from it. Sports bar with all kinds of protein shakes and very nice hamburgers. 200 yards to the ocean. It is the place for pros and followers.

October 18, 2017 10:51

Worst experience. Guys stay away from this gym if you don't want to see random charges on your account. When I came to sign up they said I will only be paying 24.99 every month but instead I was charged $40 every month and year fee of $65. The manager promised to refound the money but I did not get anything and can't even get in touch with this guy. He does not pick up the phone and they continue to charge $40 every month. Can't wait to visit them and finally cancel this membership, you guys can't just charge anything you want.

October 18, 2017 10:51

This place used to be a Golds gym and it really shows. It's generally pretty dirty and spartan, but if you can get over that it's a great gym. They have TONS of space, one of the biggest NYSC locations. The employees are very serious about what they do (NOT lazy)--some may think of that as a bad thing, I think it's good. They have a big locker room, and both a sauna and a steam room. The steam room is amazing and it is very clean. TONS of parking can be found if you don't mind walking a very short distance to the shopping center nearby. There's great food options nearby: Five Guys, Wendy's, Starbucks, and a Vitamin Shoppe.

October 18, 2017 10:51

workers are rude at times, equipment doesn't get repaired for weeks, hand sanitizer dispensar always empty, weights don't get re-racked, most equipment kinda outdated....only plus is parking and gym is spacious

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