Mon 05:30 am - 10:00 pm
Tue 05:30 am - 10:00 pm
Wed 05:30 am - 10:00 pm
Thu 05:30 am - 10:00 pm
Fri 05:30 am - 09:00 pm
Sat 08:00 am - 06:00 pm
Sun 08:00 am - 03:00 pm
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Reviews

Rated 2.7/5 based on 27 customer reviews.
February 27, 2020 13:30

Terrible place to work out. There is no AC, and the air is so bad, it almost makes you pass out after 5 min time spent. A lot of the machines are not functional. The smell on the second floor is absolutely repulsive, which makes you want to run away even before any attempt to exercise. People at the front desk are generally ok, but not very involved in helping new customers. Picking towels from laundry baskets at the front desk is also kind of cheap, not to mention the sight of piles of dirty towels by the stairs from the locker rooms to the workout section. Don't recommend unless absolutely appealed by location.

January 4, 2020 14:44

Love the trainers...workers are nice

January 3, 2020 19:32

Fraudulent practices. They originally told me that, given my membership, I could access this location at no extra cost. After I had worked out at this location, they charged me over a hundred dollars for it, against what they had originally said.

December 12, 2019 05:40

Place is great and very clean. They have really good trainers who are very knowledgable and very helpful. Staffs are very friendly as well. 2 thumbs up for sure

December 9, 2019 13:52

good gym,the rush hour isnt to bad. Only 2 Ab machines,no hammer stregnth machines for back and biceps

November 7, 2019 18:27

Nice

September 17, 2018 05:04

It's a ten minute or so bus ride away for me and overall its a decent clean gym with above average amenities...

August 29, 2018 01:06

This location is really not the best. Not enough weights. Showers are not the best, and I witnessed an altercation wherein one member confronted another that was going through lockers trying to steal. Management did nothing and that person (who has to be a member to even get in) got away. So if you come to this location lock your stuff up tight.

August 29, 2018 01:06

This location is really not the best. Not enough weights. Showers are not the best, and I witnessed an altercation wherein one member confronted another that was going through lockers trying to steal. Management did nothing and that person (who has to be a member to even get in) got away. So if you come to this location lock your stuff up tight.

August 8, 2018 18:30

This gym is totally insane during peak hours, avoid coming here during popular times. My biggest complaint is the disorganization of free weights. There is a culture of not putting weights where they belong and they don't have any staff making sure weights are in their proper places. The result: weights spread chaotically throughout the facility. They need to hire someone whose only job is to organize free weights

August 8, 2018 18:30

This gym is totally insane during peak hours, avoid coming here during popular times. My biggest complaint is the disorganization of free weights. There is a culture of not putting weights where they belong and they don't have any staff making sure weights are in their proper places. The result: weights spread chaotically throughout the facility. They need to hire someone whose only job is to organize free weights

July 30, 2018 07:26

Anwar with UWF made it the best time!

July 30, 2018 07:26

Anwar with UWF made it the best time!

July 13, 2018 15:34

Really godawful. The equipment is rarely in working order. There are multiple machines that have been missing pins for weights or for adjusting handles/seats for many MONTHS with no repair at all. There aren't enough bars for the weight benches, which means one is always sitting unused (usually the one I want to use). The locker room is a disaster, with towels on the floor and generally very dirty. PLUS, they have slapped Irish Spring advertising in the showers, so not only do you pay a lot more than Blink or Planet Fitness but you also have to look at ads while you shower. NYSC is a joke.

July 13, 2018 15:34

Really godawful. The equipment is rarely in working order. There are multiple machines that have been missing pins for weights or for adjusting handles/seats for many MONTHS with no repair at all. There aren't enough bars for the weight benches, which means one is always sitting unused (usually the one I want to use). The locker room is a disaster, with towels on the floor and generally very dirty. PLUS, they have slapped Irish Spring advertising in the showers, so not only do you pay a lot more than Blink or Planet Fitness but you also have to look at ads while you shower. NYSC is a joke.

June 14, 2018 18:01

Overcrowded. Things are in bad shape. Only the class schedule is good. Beware of the towel shortages.

June 14, 2018 18:01

Overcrowded. Things are in bad shape. Only the class schedule is good. Beware of the towel shortages.

May 24, 2018 10:34

Buyer beware - if you move out of state, they only let you cancel in person, or through sending certified mail. They also raise prices periodically without requesting your consent or notifying you. Very poor customer service - stay away!

May 1, 2018 15:00

*UPDATE: Reunited with the gentleman mentioned below, and we had a friendly exchange about what went down. I really respected his respect, understood his perspective better, and was glad to talk about it. He showed great character, and we shook hands. I had a great rest of training that day. I want to add that the energy and cleanliness in general has clearly improved since days past, and I think it important to put that on the record, too. Good job, NYSC. I see you. Keep up the good work!

I started my membership at this location, but find myself only going here when I have to. I'll prefer to extend my commute to better run locations, as the extra time traveling is worth the better workout. Here's why: as a respectful and avid gym-goer, I'm pretty disappointed with the etiquette prevalent at this location. Other members are one thing; them you can't much control- but when the personal trainers themselves don't clean up after themselves, or after their clients, it is a loud sign of laziness, and selfishness, quite frankly. Put your weights away. Pick up after your clients. Respect the gym. This is our home. Unfortunately, this location is fairly congested, so a little mess goes a long way. Thus a big mess goes a very big way. Sometimes, it gets borderline dangerous the way dumbbells are scattered.

This, however, prompted my writing this review: the other day, I was working in the TRX area, when I was told by a personal trainer that the entire athletic area is off limits during [insert timeframe here]. Sure it was a little annoying, but I understood he's a PT, and he's about to run a group training session, and he needs the space. As an independent personal trainer myself, I understood and respected his demand. I can always find other exercises to do. What's bothersome is when I take note that during his whole session (only three clients showed up), he not once utilized the small space I was working out in. Not even close, quite frankly. It was so clear that we all could've respectfully continued our own workouts, and it was so clear that he blatantly just didn't want to deal with anyone else, that his request for the space seemed like just a power trip. He was hardly paying attention to the clients he was working with anyway, and 90% of the time leaning on equipment like he was bored out of his mind, so all in all, his personality just snowballed into one big mass of a turn off. Then...moments later...another PT came over with a client during the first PT's "private session" and took up more space than I did. If "camaraderie" outranks logic, I don't wanna be right. Perhaps I sound ranty, or like I may be a drama queen, but I'm a really considerate and rational guy. It honestly is an amalgamation of months of putting up with a sub-par ambience, and sub-adequate, spacey training staff.

For the record, the managers, cleaning crew, and front desk folk are awesome, and the steam room and other amenities I am very grateful for. That said, I will always hit up another location before this one if I'm able.

For a clean gym floor, and a productive environment, I'd recommend a different location. Love the franchise, don't love City Hall.

Best,
Jacob

March 26, 2018 09:30

Been coming here regularly for over 2 years now. Since 2018 it's gone straitght downhill. The sauna & steamroom have become infested with perverts looking for sexual favors from other guys and the showers almost never have hot water anymore. It's a shame because not many other locations havr a steamroom

January 6, 2018 17:52

Please stay away from this gym. My wallet was stolen from a locked locker and it was found by the Gym's manager. My cash and metro cards were stolen. The manager told me that it was found by another member. I was told that three other members' lockers were broken into. The gym told me that they are not responsible for anything. The security at this gym is terrible and the management is completely not serious about it.

December 5, 2017 10:07

This was probably the worst gym experience I have ever had, and I am so glad I did the trial before signing. I was confused upon walking in... there were childish posters all over the alls, and I felt like I was at a kiddy day camp. I check in, grab a towel and head to the stairs, where I notice a brown liquid (garbage juice?) trailing all the way down the stairs and into the locker room. Repulsed. I change, peek at the showers/sauna area because that was the reason I wanted this specific gym, and it was as grimy as the dirt leading up to it reflected. I said to myself, hey, you don't have to come back here just work out because you're here. I get on my first machine, an elliptical, and put my phone on the phone stand because I was listening to music on bluetooth headphones. I step down to begin and the machine flies to the right tossing my phone off of the machine and shattering it. first second!!!!

Rest of the time, I am already pissed, but take notice of the lack of hygiene in other members and lack of cleaning staff visible. I advise everyone to dodge this place.... it seems like they built this place with the old machinery from their better locations, and pay it no mind.

November 8, 2017 09:51

I like the spin classes and take 10-12 a month, around $6 per class. The yoga and BodyPump classes are good too.

October 18, 2017 10:48

I've been a member of NYSC for over 15 years but last month my loyal membership ended.

My rates have steadily increased while the quality has decreased. Many locations I frequented are now closed - 44th St, W4th St, Wall St, and 86th St. 24-hr locations are no more. Nevertheless, that's not why I give it 1-Star.

The 1 star is due to the quality of experience. For almost $100/month (Crunch prices) you get $19/month (Planet fitness) service. Machines at peak hour our not only full, they are excessively full. I suspect it's probably due to many gym closures.

No longer is shower conditioner, paper towels, nor lotion offered. Toilet paper and Tissues are often lacking. One of the soap dispensers and electrical outlets have been broken for months. Towels are only for upgraded memberships (as are classes). The $19.99 membership is no longer offered - which would have been ok since due to the closures, this is the only location I now frequent.

Oh yeah, and the carpet in the men's locker room is MUSTY!!! Who puts carpet in a shower area?!

I've since switched to BareBones Blink. My only regret is not doing so sooner. This place only remains viable if you plan to partake in fitness classes, sauna and steam rooms, and travel outside of NYC to its better run & cleaner locations (a la Boston and Philly SC).

October 18, 2017 10:48

I've been going to NYSC on Broadway since it opened a long time ago. It is conveniently located. I just wish the equipment was better taken care of and updated as it seems a bit old.

October 18, 2017 10:48

I started my membership at this location, but find myself only going here when I have to. I'll prefer to extend my commute to better run locations, as the extra time traveling is worth the better workout. Here's why: as a respectful and avid gym-goer, I'm pretty disappointed with the etiquette prevalent at this location. Other members are one thing; them you can't much control- but when the personal trainers themselves don't clean up after themselves, or after their clients, it is a loud sign of laziness, and selfishness, quite frankly. Put your weights away. Pick up after your clients. Respect the gym. This is our home. Unfortunately, this location is fairly congested, so a little mess goes a long way. Thus a big mess goes a very big way. Sometimes, it gets borderline dangerous the way dumbbells are scattered.

This, however, prompted my writing this review: the other day, I was working in the TRX area, when I was told by a personal trainer that the entire athletic area is off limits during [insert timeframe here]. Sure it was a little annoying, but I understood he's a PT, and he's about to run a group training session, and he needs the space. As an independent personal trainer myself, I understood and respected his demand. I can always find other exercises to do. What's bothersome is when I take note that during his whole session (only three clients showed up), he not once utilized the small space I was working out in. Not even close, quite frankly. It was so clear that we all could've respectfully continued our own workouts, and it was so clear that he blatantly just didn't want to deal with anyone else, that his request for the space seemed like just a power trip. He was hardly paying attention to the clients he was working with anyway, and 90% of the time leaning on equipment like he was bored out of his mind, so all in all, his personality just snowballed into one big mass of a turn off. Then...moments later...another PT came over with a client during the first PT's "private session" and took up more space than I did. If "camaraderie" outranks logic, I don't wanna be right. Perhaps I sound ranty, or like I may be a drama queen, but I'm a really considerate and rational guy. It honestly is an amalgamation of months of putting up with a sub-par ambience, and sub-adequate, spacey training staff.

For the record, the managers, cleaning crew, and front desk folk are awesome, and the steam room and other amenities I am very grateful for. That said, I will always hit up another location before this one if I'm able.

For a clean gym floor, and a productive environment, I'd recommend a different location. Love the franchise, don't love City Hall.

Best,
Jacob

July 19, 2017 20:00

Regardless of its traffic, this NYSC is fairly clean, organized and well kept. There is a sufficient amount of good dumbbells and plates!!

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