Mon 04:30 am - 10:00 pm
Tue 04:30 am - 10:00 pm
Wed 04:30 am - 10:00 pm
Thu 04:30 am - 10:00 pm
Fri 04:30 am - 09:00 pm
Sat 08:00 am - 05:00 pm
Sun 08:00 am - 03:00 pm
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Reviews

Rated 3.3/5 based on 26 customer reviews.
May 13, 2020 15:44

They charge you after you canceled your membership. I've contacted the account executive who signed me up and she was very rude and I still paying while she didn't answer my emails any longer. Insane.

February 10, 2020 23:23

No steam room or sauna. It usually takes a longer than expected time to repair broken equipment. Plus side, not crowded at all.

December 3, 2019 16:16

Dirty gym with bunch of crooks running it. Really bad experience with this location

July 18, 2019 00:28

The management at this location is horrible.
I went to this location to upgrade to elite gym and ended up being charged 3 times per month each month. I called them back asking for my refund and they said they can't give me a refund, but a credit. So I waited another month and finally got a credit but for only for $40 when they owe me over a hundred dollars. So finally I got to speak with BRITANNY and told me she will give me a credit again! well guess what! I cancelled my membership, I don't want a credit, I want my money back!
I keep calling and emailing the managers at this location and they keep ignoring my messages.

Stay away from this location!!! Rude people !!!! They ignore you when you have a problem!!!
Zero stars to this location!!!

June 19, 2019 18:10

Ok Gym, Cleaning Staff does a good job. Weight Room has solid equipment selection. Weights are never picked up and Trainers are afraid to tell potential customers to put weights away.

September 27, 2018 19:41

Good gym. Has some issues. Most equipment is in good condition.

September 8, 2018 17:10

Love it. It's high end compared to the rest of the elite gyms. All NYSC should take after this one

September 8, 2018 09:32

Probably the most underrated location, is quiet clean and comfortable.
Although is basement the place feels great to workout in, bright and always clean. I like going before 12pm or after 2pm when FiDi crowd is gone to work.

September 8, 2018 09:32

Probably the most underrated location, is quiet clean and comfortable.
Although is basement the place feels great to workout in, bright and always clean. I like going before 12pm or after 2pm when FiDi crowd is gone to work.

August 29, 2018 18:25

The trainers and classes are amazing. I love them all

August 29, 2018 18:25

The trainers and classes are amazing. I love them all

July 14, 2018 18:41

I like this location! My only issue is that the dumbbells are never in order, but is not a major thing. Also, the towels fit like miniskirts and seem to shed.
Beyond that I can say the locker rooms are very clean and well kept. The staff seems to be cool and some will actually speak when you enter as well as leave!

July 14, 2018 18:41

I like this location! My only issue is that the dumbbells are never in order, but is not a major thing. Also, the towels fit like miniskirts and seem to shed.
Beyond that I can say the locker rooms are very clean and well kept. The staff seems to be cool and some will actually speak when you enter as well as leave!

May 18, 2018 18:06

Not crowded, good staff specially Edison. Clean and good machines

May 18, 2018 18:06

Not crowded, good staff specially Edison. Clean and good machines

February 14, 2018 17:37

This is an elite club. You have to pay $20 extra per visit unless you are an elite member. This information should be in bold on the google maps page for this location so one does not waste their time trying to go there!

January 2, 2018 10:59

These guys border on the criminal. After having to leave for London in the summer I asked to cancel my contract, which after talking with one of the assistant managers there, they said was fine. I assumed that everything would be ok, the billing stopped and as any reasonable person would assume: that was that. Oh boy was I wrong. In September I found that my account had been debited so I contacted them to speak about it. I spoke to another seemingly helpful individual called Brittany, who talked me through the notes of what her colleague had posted. Apparently he didn't cancel the contract, but put it on "pause". Again, while wondering how this was my problem, I provided evidence of my lease and address in London, to which Brittany assured me that this would be sorted out, my contract finally cancelled and the funds refunded. Wrong again. So after emailing Brittany several times (to no reply) asking where my refund was, I found that 3 months later more money had left my account to them. After calling and emailing (no replys right until the end) several times, Brittany finally emailed me back saying everything was rectified and the refund would be in my account. Not only was this not the case, but she actually took more money out of my account. As of now I've contacted the Better Business Bureau and will be taking this matter further. Avoid these con artists like the plague if you don't want to spend hours of time trying to get your money back.

December 23, 2017 14:16

Limited weight room inventory is not worth the premium membership rate (normal members cannot use this gym without a fee). Locker rooms are very clean and large enough that there's room to move around. Showers include premium bodywash, shampoo and conditioner -- but this the locker rooms alone do not justify the premium membership rate. The weightlifting inventory needs to be improved to justify the premium rate.

December 23, 2017 14:16

Limited weight room inventory is not worth the premium membership rate (normal members cannot use this gym without a fee). Locker rooms are very clean and large enough that there's room to move around. Showers include premium bodywash, shampoo and conditioner -- but this the locker rooms alone do not justify the premium membership rate. The weightlifting inventory needs to be improved to justify the premium rate.

December 16, 2017 10:01

Not sure about the "elite" status of this club. Seems fairly standard. NO sauna. NO steam room. Fairly clean, but weights are never in their place. Locker room by free weights and machines is tiny! Bigger locker room is several floors up by cardio. Not very convenient.

December 16, 2017 10:01

Not sure about the "elite" status of this club. Seems fairly standard. NO sauna. NO steam room. Fairly clean, but weights are never in their place. Locker room by free weights and machines is tiny! Bigger locker room is several floors up by cardio. Not very convenient.

October 18, 2017 10:47

This gym is cramped. The shower in men's locker room are broken for the past few months and no one seems to care. Not enough lockers and not enough space in locker rooms. Gym has plenty of empty space behind the "walls" but no space in locker rooms whatsoever. Unfortunately this is the only NYSC in the wall st area and I got stuck here because of the contract.

Look into other gyms in the area. They are not ideal, but definitely MUCH CHEAPER!!!

It's a shame the NYSC from premium club went down to dirty and yet expensive club.

October 18, 2017 10:47

The gym is really clean and the equipment is new and I love the fact that there are multiple lifting platforms. Space is limited in the "lifting section" and when you go during busy hours you need to wait for equipment, especially squat racks and benches. Biggest negative I have is the weights. The dumbbell rack is never in order and always a disaster. This includes plates as well. Nothing is organized and always thrown all over the gym. I wish gym goers would put weights back properly and I wish the gym staff would be more on top of keeping it tidy.

October 18, 2017 10:47

This NYSC is brand new and really nice. A very unique set-up for an NYSC so you have to figure that out when you first visit. The only reason why I can't give this a 5-star review is because of the front desk staff. Definitely not good customer service. More concerned with his conversation and he made it clear that helping me was an inconvenience for him. So that was my only issue but otherwise this is a really nice location.

October 18, 2017 10:47

I have been going here since the old Wall Street location. Initially they had some major issues when they moved a lot have been ironed out. The only gripe I have is there is less equipment. On the flip side this place is cleaner and what equipment they have is all new. What was a game changer is the 4:30am opening. It's the only decent gym downtown that fits the hours I need!

August 20, 2017 20:18

This is an awesome place to get your workout on.

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