Jay Salazar
June 5, 2020 05:44
I give this place 2 stars for the handful (or less) of the people who work there who actually tried to help and make a difference in the families who are struggling . However, with that said there were unfathomable issues with the way this facility is run that people with the authority to change it seem to turn a blind eye. My family and I were residents here for about a month and a half when the pandemic hit hard and we were jobless, homeless and have our two small children under 3. Food was almost always stolen, bathrooms were perfect place to catch any other disease due to poor maintenance, rules that are clearly posted by each elevator yet are subject to change based off of whichever counselor was on duty that shift. Which speaking of these "counselors" on particular one had an issue with my husband for no particular, rational reason. 1st week with us being there he had said a remark that was meant to be funny to me about the use of a microwave and the counselor on duty Ms. McGuiver immediately assumed he was directing this comment to her and she took offense and began to be confrontational to him. There would be two more incidents with this Ms. McGuiver where she would ignore him speaking to her, not open our door, removed him from our floor for over 1,5 hours at 8pm while I had my children in the room. The final tipping point was when she again call security on my husband for playing music while he cooked my family and other family dinner, accusing him of breaking up the fun she was having with the other older children making tic tock videos. Mind you she had no face mask on, ignored social distancing rules, and was already playing loud music and having a large group of people in the kitchen area. Long story short I did not stand by and intervened when she was confronting my husband and security showed up where we were both threatened to be removed from the floor and directed to me if I wanted to "throw hands with her". I am deeply appalled by her actions in the month and a half my family was there and had spoken to Mr. Abdoul to take some action to correct thus behavior. I hope someone implements change there because families and individuals who are already in a tough situation do not deserve to be treated as such. Ms. McGuiver should not be a counselor at the YMCA or work in any facility where in the job description entails to be HELPFUL and RESPECTFUL to people in need.