- Address:6155 Neil Rd, Reno, NV 89511
- Phone:(775) 827-4273
- Website:https://www.24hourfitness.com/Website/Club/00549
- Rating:3.7
- Hours:
| Sat | 06:00 am -10:00 pm |
| Sun | 06:00 am -10:00 pm |
24 Hour Fitness
Reviews
Rated 3.7/5 based on 28 customer reviews.
Keith Beauford
December 24, 2019 13:54
I have to go to both 24 hr fitness to get a complete workout... elliptical machines are challenged to say the least and there are none at this location... The staff is friendly
Adam G
October 28, 2019 07:34
Excellent for a 24 Hour Fitness. Real metal dumbbells up to 160 lbs and various free weight areas throughout the gym. Good selection of machines and equipment you usually don't see at 24 Hour Fitness will definitely return if in Reno again.
Ashleigh Faulstich
September 21, 2019 17:45
I cancelled my membership in-person on a Sunday because I had not used the gym in six months. We joined primarily to use the pool and it was closed or too dirty to use most of the times we visited. This gym is nice enough if you don't care about the pool.
The rep at the front desk took my information and said the manager would process on Monday. The next month I got a charge on my credit card. I called the gym and they said they were undergoing a change in management and it would be cancelled next month and that they couldn't do anything about the charge. I contested the charge with my credit card and then started getting calls from collections. I explained the situation to collections, repeatedly, and they said I would have to cancel the membership with member services and that I would still need to pay for this month. I'm leaving this review in hopes that it gets this gym's attention and they resolve the situation by ensuring my membership is cancelled, that my account has a zero balance, and that I am not contacted by their collections department again. What a headache.
Dustin Lee
April 20, 2019 22:59
Great gym in South Reno right off 395 with lots of parking, having had trained here for years when I was younger, I look back and miss a big nice 24 hour fitness. This place has it all, from a pool, sauna, steam room, hot tub, a large cardio deck, multi fitness room and a massive free weight and machine flow. Everything is clean, the staff is held to a standard and the cost is minimal for all that you get. Try moving to a small town, where there is no competition to make business see and understand how to maintain a high quality product.
Kaleigh Morris
September 24, 2018 20:20
Outdoor pool in such a cold area? Seriously? I'm from San Diego and the gym pools there are all indoor and it doesn't have the extreme temperatures it does up here. AND IT'S NOT EVEN OPEN 24 HOURS HALF THE WEEK
James Hedrick
August 25, 2018 20:28
I was not impressed with both locations in Reno. The cardio machine I was on had broken buttons and the program shut down to early. The outdoor pool is a bad choice for a cold area. The outdoor whirlpool was not working with maintenance issues to be repaired the following month from a person from Sacramento? The front desk person was on his phone constantly, while the locker room was not that clean. The other location had no pool.
A Google User
August 25, 2018 20:28
I was not impressed with both locations in Reno. The cardio machine I was on had broken buttons and the program shut down to early. The outdoor pool is a bad choice for a cold area. The outdoor whirlpool was not working with maintenance issues to be repaired the following month from a person from Sacramento? The front desk person was on his phone constantly, while the locker room was not that clean. The other location had no pool.
A Google User
July 25, 2018 13:54
I love this gym over the one on sky mountain. However the staff is not as friendly and helpful as they should be.
diana solter
July 25, 2018 13:54
I love this gym over the one on sky mountain. However the staff is not as friendly and helpful as they should be.
Anna Maples
July 11, 2018 20:38
I am happy so far it isn't packed all the time like a lot of gyms, plus the guys up front are really sweet, and answer my questions about how to use a new workout thing. That is why I stay there!!!
Frank Hanhisalo
June 15, 2018 19:54
I have gone there for years . From time to time there have been issues but they always eventually get resolved . Lately no problems to talk about .
A Google User
May 27, 2018 21:39
Started working out again, found a 24-hour fairly close to my house. Feels great to work out again place is not always full and packed. Machines are usually available when I'm there.
David Banderas
May 27, 2018 21:39
Started working out again, found a 24-hour fairly close to my house. Feels great to work out again place is not always full and packed. Machines are usually available when I'm there.
David Banderas
May 9, 2018 21:49
Staff is very friendly. Place is pretty clean. I have only gone once before 8 in the morning and it was slightly busy that day. Most days I'm there after 8 and there's very few people working out. Looking forward to some pool time. Basketball court usually has one or two people on the floor.
A Google User
May 9, 2018 21:49
Staff is very friendly. Place is pretty clean. I have only gone once before 8 in the morning and it was slightly busy that day. Most days I'm there after 8 and there's very few people working out. Looking forward to some pool time. Basketball court usually has one or two people on the floor.
Matt Novak
March 25, 2018 02:17
What is this??? Normal Operation Hours Fitness? Not open 24 hours. I repeat; Not open 24 hours.
Marsha Parsons
February 2, 2018 20:02
So far very happy with everything. Very clean
US
January 29, 2018 18:32
Awesome place. Love the pool! Nice people ew oh and nice staff.
David Yi
December 8, 2017 03:02
This place is garbage. Their equipment is unstable and I'm positve that somebody who doesn't lift set the place up. The north Reno 24 is way better. Wasted my preworkout coming to this place.
Darryl Jacobs
October 30, 2017 12:53
Love this place! Ed the front desk rep is awesome! He refers to everyone by name and is always smiling. Makes for a positive workout.
D J
October 30, 2017 12:53
Love this place! Ed the front desk rep is awesome! He refers to everyone by name and is always smiling. Makes for a positive workout.
Steven Williams
October 25, 2017 05:28
I've been to many gyms where I live and this one is my favorite.
The power rack I tend to use for most of my workout is always available. They have 2.5 lb weights for my progressive lifting schedule. They have plenty of cardio machines and everything else I need to get through my complicated routine.
The staff was also very helpful during our time here.
Max Walton
October 25, 2017 05:28
Nicer facility than the Sky Mountain location. Still no WiFi which would have given it 5 stars.
Richard Aguilar
October 25, 2017 05:28
24 hr fitness 6165 Neil Rd, Reno
Very poor upkeep, it has been months
to repair the pool heater. At times their
personnel do not perform even an adequate maintenance program.
Including:
* NO HAND SOAP IN ANY OF THE RECEPTACLES IN THE RESTROOM.
* AFTER A WORKOUT-ON TWO OCCASIONS THERE WAS NO BODY
SOAP WHEN TAKING A Shower.
* HAD TO REQUEST TOULET TISSUE
FOR A MEMBER.
* IN THE PAST THE POOL WAS UNFIT TO
SWIM IN. To me it was disgusting.
Joel Calvert
October 25, 2017 05:28
This is my local gym and I like the friendly staff and I don't usually have to wait for equipment.
Aeron Zentner
October 25, 2017 05:28
The workout machines are cool and the foot traffic is ok. I have never had to wait for a bench or machine.
Steven Williams
August 27, 2017 03:35
I've been to many gyms where I live and this one is my favorite.
The power rack I tend to use for most of my workout is always available. They have 2.5 lb weights for my progressive lifting schedule. They have plenty of cardio machines and everything else I need to get through my complicated routine.
The staff was also very helpful during our time here.
David M.
January 14, 2017 21:47
Great gym, better of the two 24 options in Reno. Clean and not very busy!