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Rated 4.1/5 based on 20 customer reviews.
July 24, 2018 17:59

I am traveling to Minneapolis area for work. I have a nationwide gym network membership through my company's health insurance which allows its members to visit ANY gym in network at ANY time REGARDLESS of how many other gyms across the country they have access to. Anytime Fitness Burnsville is listed as a participating location, so I called them to schedule a time to get an access key for the week while I'm on business travel.

The manager informed me that since I already have a membership through this program at different gym at home that I would not be able to gain access to Anytime Fitness here in Burnsville. I called the Tivity Customer Service number and explained the situation, to which they replied that the manager was flatly wrong. I am indeed entitled through my subscription to the program to access any in-network gym at any time.

It seems like this location is well liked by its members and I hate to bring that reputation down with a negative review, however my interaction with them has forced my hand.

To Anytime Fitness Burnsville: I hope you correct this. Please educate your staff properly regarding how the Tivity fitness network operates. You have my phone number from the two voice mail messages I left today. I will gladly exchange this 1-star rating for more favorable review if you reach out to me and fulfill your end of the deal with Tivity health. Otherwise this review will remain here and I will be using my hotel's much less extensive fitness facilities. Let's change this from a lose-lose to a win-win. Thank you.

July 24, 2018 17:59

I am traveling to Minneapolis area for work. I have a nationwide gym network membership through my company's health insurance which allows its members to visit ANY gym in network at ANY time REGARDLESS of how many other gyms across the country they have access to. Anytime Fitness Burnsville is listed as a participating location, so I called them to schedule a time to get an access key for the week while I'm on business travel.

The manager informed me that since I already have a membership through this program at different gym at home that I would not be able to gain access to Anytime Fitness here in Burnsville. I called the Tivity Customer Service number and explained the situation, to which they replied that the manager was flatly wrong. I am indeed entitled through my subscription to the program to access any in-network gym at any time.

It seems like this location is well liked by its members and I hate to bring that reputation down with a negative review, however my interaction with them has forced my hand.

To Anytime Fitness Burnsville: I hope you correct this. Please educate your staff properly regarding how the Tivity fitness network operates. You have my phone number from the two voice mail messages I left today. I will gladly exchange this 1-star rating for more favorable review if you reach out to me and fulfill your end of the deal with Tivity health. Otherwise this review will remain here and I will be using my hotel's much less extensive fitness facilities. Let's change this from a lose-lose to a win-win. Thank you.

July 12, 2018 22:51

Not the largest anytime, but it gets the job done!

July 12, 2018 22:51

Not the largest anytime, but it gets the job done!

June 22, 2018 07:26

I cannot say enough great things about this gym! It is just the right size, never to busy and always very clean and well kept. The location right in the heart of Burnsville across the street from the Ames Center is very convenient. David, the owner, has been so encouraging regarding my fitness journey. And the HIT classes that Jill runs are awesome!!! Since I've started attending Jill's classes in February, I've lost more than 30 pounds.

June 22, 2018 07:26

I cannot say enough great things about this gym! It is just the right size, never to busy and always very clean and well kept. The location right in the heart of Burnsville across the street from the Ames Center is very convenient. David, the owner, has been so encouraging regarding my fitness journey. And the HIT classes that Jill runs are awesome!!! Since I've started attending Jill's classes in February, I've lost more than 30 pounds.

June 12, 2018 17:34

I interned in Burnsville last year and I am this year too. So this is my second summer working out here and I love it. It is never very busy and it has most of the machines I like to use. $100 for the three month summer is a good deal. I highly recommend.

June 12, 2018 17:34

I interned in Burnsville last year and I am this year too. So this is my second summer working out here and I love it. It is never very busy and it has most of the machines I like to use. $100 for the three month summer is a good deal. I highly recommend.

April 7, 2018 18:15

The manager is awesome and very supportive. There are good classes here as well.

April 7, 2018 18:15

The manager is awesome and very supportive. There are good classes here as well.

February 14, 2018 17:59

Clean and great gym. Friendly staff!

October 25, 2017 15:10

Brian (trainer), I just want to let you know that, although I may 'complain a little' and have trouble keeping up with the group workout (kickboxing Tues & Fri.), I ALWAYS FEEL GREAT afterward!
Thank you for continuing to encourage me at sticking with it:-). I may not be as fit as others in the class, but I sure feel fit and healthy after class.
Brian, thanks for being such a motivating and fun trainer.
Keep us all going strong (getting stronger)!!!

October 25, 2017 15:10

We've been members of the gym for about a year now. It's a great location for us, and it never feels crowded. The staff take the time to get to know you and are always willing to answer questions. The personal training is great. I was pushed, but it was all positive reinforcement to help get results.

October 25, 2017 15:10

I signed up about two years ago after purchasing a Groupon and had to pay a $20 deposit for the fob needed to get in. I worked out there pretty religiously until I had a few injuries (unrelated to the gym) when I then signed up for two other gyms with fitness classes and more amenities (which were comparable in cost and more convenient). Overall up until then, I would have maybe given the club four or five stars. I kept my membership open because I called and they said I needed to sign something to cancel (plus I wanted my $20 deposit for the fob back) and they were never staffed when I was off of work. When I finally made it in while someone was working, they told me nothing had to be signed and that I wasn't getting the $20 back because they changed ownership. I know I have my contract lying around somewhere - but it's not really worth it to go fight "the new owners" since they have already proven they just want my money (aka telling me I need to come in and sign something to cancel and not giving me my $20 back). I was told, when I went in to cancel, the owner would follow up with me - they did not. Overall, there are many other gyms that offer better service, have more amenities and a far better overall experience for pretty close to the same cost - don't waste your time or money here.

October 25, 2017 15:10

Gym is never over crowded, staff and trainers are extremely nice and helpful. Equipment and cardio machines are well maintained. It is clean and a great place to workout!

October 25, 2017 15:10

I've been a LTF Diamond member for years, but have been working out here instead. The club is open, bright and clean with a great vibe. Nice selection of Life Fitness, Precor, Matrix and Hammer cardio and weights. Good free weight and functional area and studio with spin and virtual fitness. Friendly and helpful staff that provide free consultation and follow up. Great atmosphere and great value!!

August 17, 2017 16:16

I've been a LTF Diamond member for years, but have been working out here instead. The club is open, bright and clean with a great vibe. Nice selection of Life Fitness, Precor, Matrix and Hammer cardio and weights. Good free weight and functional area and studio with spin and virtual fitness. Friendly and helpful staff that provide free consultation and follow up. Great atmosphere and great value!!

March 4, 2016 11:10

Gym is never over crowded, staff and trainers are extremely nice and helpful. Equipment and cardio machines are well maintained. It is clean and a great place to workout!

March 9, 2015 10:53

I signed up about two years ago after purchasing a Groupon and had to pay a $20 deposit for the fob needed to get in. I worked out there pretty religiously until I had a few injuries (unrelated to the gym) when I then signed up for two other gyms with fitness classes and more amenities (which were comparable in cost and more convenient). Overall up until then, I would have maybe given the club four or five stars. I kept my membership open because I called and they said I needed to sign something to cancel (plus I wanted my $20 deposit for the fob back) and they were never staffed when I was off of work. When I finally made it in while someone was working, they told me nothing had to be signed and that I wasn't getting the $20 back because they changed ownership. I know I have my contract lying around somewhere - but it's not really worth it to go fight "the new owners" since they have already proven they just want my money (aka telling me I need to come in and sign something to cancel and not giving me my $20 back). I was told, when I went in to cancel, the owner would follow up with me - they did not. Overall, there are many other gyms that offer better service, have more amenities and a far better overall experience for pretty close to the same cost - don't waste your time or money here.

May 9, 2013 21:27

I signed up for the 2 week trial through facebook and met with Aaron the owner. Really nice guy and the gym was very clean! I met with their personal trainer, Alex for the free no obligation physical assessment and wow was he great and NOT PUSHY! Even though I told him I wasn't sure I was going to sign up for personal training,he still wanted to talk and take me through a workout. Honestly it was simple moves but opened my eyes to the work I needed. He was honest and fun. So in the end I ended up winning summer pass to another gym from company so I will not be going with Anytime, but if I didnt get the membership I would definitely sign up with this gym. Julie M.

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