K Mills
October 25, 2017 14:56
I was a Fitness 19 member for 5 years but I never really liked the West Bloomfield location because it's incredibly small, exercise machines often don't work, television screens are nearly unwatchable, and most people are not friendly (except trainer Bill who is a terrific person.) I agree with the other posters that Fitness 19 is shameless about getting every penny from you once you quit your membership. I would NOT recommend joining the West Bloomfield Fitness 19 because it's not a good place to exercise and the Fitness 19 agreement isn't customer friendly.
There's two other important negative aspects to this gym. First, there is no national customer service oversight for Fitness 19. It's a franchise business giving individual owners total power of their membership contracts. Therefore, they don't have to worry about negative customer feedback to a national chain and the client has no recourse for gym problems. Second, the West Bloomfield location was previously connected to the Commerce location and they were absolutely unscrupulous in closing the Commerce, MI location without notifying anyone of the impending closure. In fact, I saw them actively recruiting new members just days before they knew the location would be closing! They never posted a sign notifying people of the closure. Make no mistake, the West Bloomfield location will close sometime in the near future and they will be following the same shameless approach as before, getting every last dollar they can at your expense.