| Mon | 09:00 am - 09:00 pm |
| Tue | 09:00 am - 09:00 pm |
| Wed | 09:00 am - 09:00 pm |
| Thu | 09:00 am - 09:00 pm |
| Fri | 09:00 am - 08:00 pm |
| Sat | 09:00 am - 05:00 pm |
| Sun | 10:00 am - 03:00 pm |
Still getting money taken from my account after I've written their email as instructed is the only way to quit. They haven't even replied. The front desk can't help with quitting, only charging. This seems to be a problem at this gym according to the people at the front desk.
No one is available to help you or even ask any questions. They continue to charge you monthly fees when the gym is closed.
Don't go here unless you want to get scammed.
It's nice ..I like it...
Have a membership here so I frequent this location it's near my hotel at the time after I posted this my entire backpack I just purchased black from Rivertown stolen that sports bra that hat my buckle jacket Versace glasses and Bebe sunglasses all stolen
Great gym, amazing friendly staff now! They have been making changes from the past which is good! Would recommend this gym now! New management which is killing it!!!
Great gym. Friendly and helpful staff. Unfortunately the clientele don't treat the place with as much respect as the employees do.
This place has become garbage. The new management (calling them that is a stretch) is unfriendly and not helpful. Never there when needed on weekend staffed hours! I had an issue on a Friday night with my card, waited till Saturday and Sunday to speak with someone about it during posted "staffed" hours, but no one is ever there.
Towels hardly ever there now, even if they are , they dig them out of the basket of unfolded towels. Used to be a good environment, now we have bunches of d-bags walking around shirtless, working out and wetting up the equipment with their sweat. I've asked staff about it and they shrug at it.
As a Manager and a Personal Trainer the conditions from the bathrooms, attitude of staff, cleanliness, weight set up and maintenance on average items is trash. This used to be a great place to work out, not anymore. I'd advise another location, this place is trash.
This place has become garbage. The new management (calling them that is a stretch) is unfriendly and not helpful. Never there when needed on weekend staffed hours! I had an issue on a Friday night with my card, waited till Saturday and Sunday to speak with someone about it during posted "staffed" hours, but no one is ever there.
Towels hardly ever there now, even if they are , they dig them out of the basket of unfolded towels. Used to be a good environment, now we have bunches of d-bags walking around shirtless, working out and wetting up the equipment with their sweat. I've asked staff about it and they shrug at it.
As a Manager and a Personal Trainer the conditions from the bathrooms, attitude of staff, cleanliness, weight set up and maintenance on average items is trash. This used to be a great place to work out, not anymore. I'd advise another location, this place is trash.
Do not sign up! Read the fine print and don't listen to a word the "trainer" tells you. I cancelled before my thirty day "FREE" trial was over for two huge reasons. First I was lied to about them finishing the womens side( which I was told still didn't get finished till a year after I tried to cancel. Second was I was moving to Holland! Was told it was cancelled and was never refunded my money and now all these years later I get a call that I owe them $530!! Excuse me but F them!
Do not sign up! Read the fine print and don't listen to a word the "trainer" tells you. I cancelled before my thirty day "FREE" trial was over for two huge reasons. First I was lied to about them finishing the womens side( which I was told still didn't get finished till a year after I tried to cancel. Second was I was moving to Holland! Was told it was cancelled and was never refunded my money and now all these years later I get a call that I owe them $530!! Excuse me but F them!
Very disappointed with this gym.Toilets in man bathrooms does not lock is no privacy. I contacted the GYM employees to let they know about this . They told me they will repair this doors couple weeks later still not repair.
Effing theifs... They wont tell you about a yearly $44 charge... So before you go sigining a contract just know you'll have a yearly $44 charge and a $75 cancellation fee per person...
My girlfriend and I have selected this as our gym for the winter, so far its proven to be an excellent gym. They maintain a clean facility, machines seem to be keep in good maintenance, good atmosphere as well. They stand by their results driven fitness motto and are very helpful in getting started.
My girlfriend and I have selected this as our gym for the winter, so far its proven to be an excellent gym. They maintain a clean facility, machines seem to be keep in good maintenance, good atmosphere as well. They stand by their results driven fitness motto and are very helpful in getting started.
The hours are not 24/7 for all the areas of the gym, but it is otherwise a pretty nice gym. No showers, but it does have a decent locker room. It has a nice women's fitness center but it is only open during normal business hours so if you like to work out in the morning you can't use it.
The place is designed to scam you out of as much money as possible with straight out lies from the employees. It starts out with you winning a free membership that actually costs money. The next part is saying you need to sign a document that is for authorizing month to month payments on your credit card. In reality the document is signing you up for a two year membership. When I tried to cancel the only way you can get in touch with billing is through email with employs that do not respond in any sort of timely manner. If you talk to any of the employees at the location about cancellation they will only refer you to the email and convey that they do not know anything. Stay away from this company at all costs. If you want to go to a gym there are many other ones that don't get you signed up with lies and deceit. If possible I would give 0 stars.
Last year I had won a free 2 year membership, along with a 3-day 2 night stay at a resort of my choosing. I thought "Hey! this is great!" They even said I could cancel at any time, and for the time that I was a member it would only cost $8 for "cleaning and maintenance". The only time they allowed me to workout was during staffed hours. I have a 8am-7pm job, which does not allow me to make it in time for their staffed hours. If I had went during the non-staffed hours, they would charge me extra. Well it came about later in the year I was struggling a little financially, and to cut back a little I wanted to cancel my membership. When I emailed inquiring about canceling, she said she would gladly cancel my membership for the amount of $250.00. I had replied to them stating that whoever I had to talked to said I could cancel at anytime during my membership without a fee. The person who I was conversing with via email sent me my contract, and in the "fine print" they had said there would be a cancellation fee; since mine was a "free" membership I had to finish out my contract or pay that ridiculous fee. I will never step foot in their business again. THEY WILL TRY TO SCAM YOU OUT OF YOUR HARD-EARNED MONEY BY LYING TO YOUR FACE AND HAVING YOU SIGN YOUR LIFE AWAY SO THEY CAN CHARGE FEES TO YOUR ACCOUNT!
NEVER GIVE YOUR ACCOUNT INFORMATION TO THEM. THEY WILL CHARGE YOU FOR EVERYTHING!!!!!
One of the better family fitnesses....it's always clean..they have clean towels always available to wipe off the machines. A little bit smaller than other gyms but they have everything I need. Staff is also friendly and welcoming.
Be careful when signing up at this gym. The sleezy manager from the Plainfield location in May 2017, is now "managing" this location. I've been told from his Co workers he has been known to scam clients when it comes to the contract. He scammed me at Plainfield and I had to take it up with corporate.
Other than the shady manager, so far this location is way better than the Alpine facility. This is cleaner, good amount and diverse equipment. Pretty dead most of the time.
Only thing that is annoying is that they don't have more than a couple bottles of cleaner for the whole gym and two hampers to throw in the dirty towels.
Hopefully this awful manager does not f up this location.
Warning!!! Scam!!! Scam!
Read the reviews, check BBB.
Under Class action lawsuit from Michigan Attorney General for deceptive practices.
Read, know, and understand every detail of anything you sign! Best off just staying far far away from this company!
The place is designed to scam you out of as much money as possible with straight out lies from the employees. It starts out with you winning a free membership that actually costs money. The next part is saying you need to sign a document that is for authorizing month to month payments on your credit card. In reality the document is signing you up for a two year membership. When I tried to cancel the only way you can get in touch with billing is through email with employs that do not respond in any sort of timely manner. If you talk to any of the employees at the location about cancellation they will only refer you to the email and convey that they do not know anything. Stay away from this company at all costs. If you want to go to a gym there are many other ones that don't get you signed up with lies and deceit. If possible I would give 0 stars.
Last year I had won a free 2 year membership, along with a 3-day 2 night stay at a resort of my choosing. I thought "Hey! this is great!" They even said I could cancel at any time, and for the time that I was a member it would only cost $8 for "cleaning and maintenance". The only time they allowed me to workout was during staffed hours. I have a 8am-7pm job, which does not allow me to make it in time for their staffed hours. If I had went during the non-staffed hours, they would charge me extra. Well it came about later in the year I was struggling a little financially, and to cut back a little I wanted to cancel my membership. When I emailed inquiring about canceling, she said she would gladly cancel my membership for the amount of $250.00. I had replied to them stating that whoever I had to talked to said I could cancel at anytime during my membership without a fee. The person who I was conversing with via email sent me my contract, and in the "fine print" they had said there would be a cancellation fee; since mine was a "free" membership I had to finish out my contract or pay that ridiculous fee. I will never step foot in their business again. THEY WILL TRY TO SCAM YOU OUT OF YOUR HARD-EARNED MONEY BY LYING TO YOUR FACE AND HAVING YOU SIGN YOUR LIFE AWAY SO THEY CAN CHARGE FEES TO YOUR ACCOUNT!
NEVER GIVE YOUR ACCOUNT INFORMATION TO THEM. THEY WILL CHARGE YOU FOR EVERYTHING!!!!!
Last year I had won a free 2 year membership, along with a 3-day 2 night stay at a resort of my choosing. I thought "Hey! this is great!" They even said I could cancel at any time, and for the time that I was a member it would only cost $8 for "cleaning and maintenance". The only time they allowed me to workout was during staffed hours. I have a 8am-7pm job, which does not allow me to make it in time for their staffed hours. If I had went during the non-staffed hours, they would charge me extra. Well it came about later in the year I was struggling a little financially, and to cut back a little I wanted to cancel my membership. When I emailed inquiring about canceling, she said she would gladly cancel my membership for the amount of $250.00. I had replied to them stating that whoever I had to talked to said I could cancel at anytime during my membership without a fee. The person who I was conversing with via email sent me my contract, and in the "fine print" they had said there would be a cancellation fee; since mine was a "free" membership I had to finish out my contract or pay that ridiculous fee. I will never step foot in their business again. THEY WILL TRY TO SCAM YOU OUT OF YOUR HARD-EARNED MONEY BY LYING TO YOUR FACE AND HAVING YOU SIGN YOUR LIFE AWAY SO THEY CAN CHARGE FEES TO YOUR ACCOUNT!
NEVER GIVE YOUR ACCOUNT INFORMATION TO THEM. THEY WILL CHARGE YOU FOR EVERYTHING!!!!!
Good
