A Google User
February 7, 2018 12:56
The gym itself is fine but I totally do no agree with their business practices. When I went to cancel, The contract states that you have to give a 30 day notice from the last withdrawal date to cancel. My fault for not understanding it fully, but for instance I canceled my membership on 12/21 so one would assume the 1/1 payment would be the last monthly withdrawal date. Nope they said I would have had to have told them by 12/1 to have the 1/1 date as the last withdrawal, date. So basically no matter what date you cancel , you have to pay a extra month. When I tried to dispute it, they said it was the bank not them (not true) And I could still use the gym another month which is totally not the point. I have been a member at many gyms and never had this expierence. I have also worked at two gyms and never heard of this. I fully expected the 1/1 payment to come out canceling 12/21, but to still come out 2/1 is insane. So lesson learned but just wanted to warn other people. I would never refer anyone here because of that. Just totally shady.