A Google User
March 6, 2018 22:36
This place is terrible. My daughter just got her membership 6 days ago and she is very disappointed. First of all, after you pass the gym area, there is a very powerful urine smell all over the places- toilets, sauna, hallways, swimming pool area and the area where you change your clothing. I don't know who is in charge in Baltimore County with public health and who should inspect places like this, but something must be wrong here. The customers of this place are in danger of getting sick because the place is wretched. The floor from the sauna has only cement and their excuses are that the owner's wife didn't like what was on the floor and after removing what was there previously, they didn't decide what to put back. My daughter was there to cancel the membership, but the manager was very unprofessional. First, she said that the cancellation must be done between 3 and 6 days; when my daughter said that she got her membership 6 days ago, the manager changed her mind and said that only after 3 days you can cancel the membership. My daughter and I wanted a place with sauna and swimming pool, but how can you trust to swim in their pool? I don't want to get a bacteria, or fungus...I DON'T RECOMMEND THIS PLACE!!!!!!! My daughter's friend came last night and she said that she threw up after her last visit because of the strong urine smell that is all over. However, she was there only two times with my daughter and she is going to cancel her membership too.