June 13, 2018 00:10
This is an updated review. I closed my membership for personal reasons. They are a bit pricy anyways. When I asked the accounts manager Tracia Spell for a freeze, the options were a bit unfair. Of course they tell you its all in the terms and conditions lalala. This may be true, perhaps I overlooked .The deciding factor was this: The medical freeze option they have will not allow you to use the gym, but they will keep taking money out of your account for a membership, fee and they will require a doctor's note upon return. So what the hell is the point of an account freeze?? Being in the medical field -I took it personal.That is a RIP OFF. Of course, someone will reply to this post to auto correct feelings. My opinion still stands. The staff is still very wonderful, but it was time that I re-evaluated my membership. So like others, I have moved to another gym in the area. We all know which one that is...Thank you.
Well, I have been a member for about 2 years now. I have seen plenty of transitions. The trainers are very kind and passionate about what they do. My first trainer was Jeannie. She is phenomenal. However, she is super busy!! Next, I trained with Sebastian. He is new, VERY knowledgeable, and focuses more so on a Physical Therapy//Stretching standpoint. In my case, this is great!
Now, the gym recently produced all types of new equipment!! They are fun to use, and offer a variety of workouts. The front desk staff, Daisy and Kim are very sweet. Don't let Daisy catch you with free time on your hands, because she is HILARIOUS.
Before, I joined, I came right to the review page. There were mixed views. In terms of cleanliness, they keep it up. They also have wipe stations everywhere for you to clean equipment down before/after use. I have not visited the aquatics section yet. It is a "homey" community gym. I pretty much know all of the staff. If there is an issue with a staff member, do not hesitate to leave it in a emailed survey, or contact management. Adam will def reach out to you.
I may not give it a 5 just yet, due to little nit picks here and there, and the $29.99/m is a bit pricey compared to planet fitness $10/m. However, they are always mailing/emailing promos. I advise that you take advantage of ALL that you can for this price. Trainer packages are not that bad either.
I saw someone left a review about this gym being full of thieves,liars, and racists. I do not know their experience. This is a DIVERSE gym. I have not encountered such nonsense. Always bring a lock to a gym. No one has lied to me yet. I am sorry this person had this experience.
I am overall happy with this gym. I accomplish workouts , and leave de-stressed. Do not forget to try yoga in the mornings!! Joyce is warm!