Reviews

Rated 3.8/5 based on 34 customer reviews.
February 25, 2020 17:40

I love river ridge and slidell area

February 16, 2020 13:06

An easy place to get immersed in your workout.

January 30, 2020 18:06

I enjoyed working out at this location.

August 28, 2019 08:28

Great hours, clean environment. Love having a personal trainer to help with my workout!! Friendly staff!!

June 11, 2019 23:15

Nice vibe. Friendly staff and place is clean with enough machines and stations to where you don't have to wait. Bathrooms and locker rooms are clean and neat. I can do my work out without feeling pressured or watched.

September 7, 2018 11:49

As far as location from my house it was great. However, the main equipment that people use for abs there was only one. Machines were broken most of the time. I agree that the staff is very unprofessional. They don't offer family packages so my husband could only work out when I was off (so they claim no family packages). The facility had water leaked and they would allow personal trainers that didn't work there train individuals which stopped you from using the equipment. Now I'm seeing its 11pm which is another issue.

August 18, 2018 08:05

Friendly staff, lots of cardio equipment, cleaner than most gyms and a great value for the cost

August 18, 2018 08:05

Friendly staff, lots of cardio equipment, cleaner than most gyms and a great value for the cost

August 13, 2018 15:12

Great location, cheap rates, and accessible equipment. The only downfall is the hours of operation. I wish it stayed open 24hrs like most of the other locations rather than closing at 11pm. As a military vet who works the mid shift, I am left with a limited amount of time to workout during the night due to the hours of operation

August 13, 2018 15:12

Great location, cheap rates, and accessible equipment. The only downfall is the hours of operation. I wish it stayed open 24hrs like most of the other locations rather than closing at 11pm. As a military vet who works the mid shift, I am left with a limited amount of time to workout during the night due to the hours of operation

August 3, 2018 11:57

Love the planet fitness here! When I go late in the mornings, it's usually pretty empty and everyone here seems pretty conscious about wiping the seated machines & mats down with the spray they have near the trash cans after they're done using them.

August 3, 2018 11:57

Love the planet fitness here! When I go late in the mornings, it's usually pretty empty and everyone here seems pretty conscious about wiping the seated machines & mats down with the spray they have near the trash cans after they're done using them.

June 11, 2018 16:49

This place is very unprofessional. There was no your of the facility once signing up. I had to keep stopping my workout to asks questions that could've been discussed during the tour. They were out of T-shirts when both me and my friend signed up. The employees are ALWAYS on their cell phones and don't give you any undivided attention. I will NEVER go to this location again.

May 28, 2018 20:56

I would rank them higher if this location had the same hours (24),and level of service (more staff/maintained equipment).

May 14, 2018 19:57

Get the black card membership and go to any Planet Fitness you want. It's really worth the money if you travel a lot. Only thing I wish is that they had spin bikes.
I'm so happy to see Bring the East back in full effect especially businesses that promote health and fitness.

May 14, 2018 19:57

Get the black card membership and go to any Planet Fitness you want. It's really worth the money if you travel a lot. Only thing I wish is that they had spin bikes.
I'm so happy to see Bring the East back in full effect especially businesses that promote health and fitness.

May 14, 2018 19:57

Get the black card membership and go to any Planet Fitness you want. It's really worth the money if you travel a lot. Only thing I wish is that they had spin bikes.
I'm so happy to see Bring the East back in full effect especially businesses that promote health and fitness.

May 6, 2018 11:57

One of the cleanest planet fitness I've ever been to and the staff is super friendly.

April 28, 2018 05:44

Very clean. Great place to work out. However if you are the one to make a lot of noise ( bring attention to yourself aka LUKE) this is not the gym for you. Also the hours of operation recently changed (5am-11pm).

April 18, 2018 16:20

It's not 24 hours,the manager is very rude and the same equipment has been broken over a month now and yes they only have one of that equipment and it also smells bad.

April 12, 2018 13:18

No longer 24 hrs. Most people there are just here to waste time not to workout.

February 26, 2018 06:58

Very clean, great employees, more than enough fitness equipment and a great atmosphere

February 20, 2018 22:32

At least one of the staff members is very unprofessional. I went there to freeze my account and had medical papers with me explaining that while under a doctor's care/physical therapy I have physical limitations. The young man suggested that I just cancel my membership. I was shocked and told him that if this was my place of business I would not want him to work for me, because instead of trying to retain members he is encouraging me to cancel. When he gave me the form to complete my reason for cancellation I explained that it was because of him. When I received an email from Planet Fitness a couple of weeks later it showed a different reason for my cancellation, which indicates the young man altered my paperwork. Very disappointing.

February 20, 2018 22:32

At least one of the staff members is very unprofessional. I went there to freeze my account and had medical papers with me explaining that while under a doctor's care/physical therapy I have physical limitations. The young man suggested that I just cancel my membership. I was shocked and told him that if this was my place of business I would not want him to work for me, because instead of trying to retain members he is encouraging me to cancel. When he gave me the form to complete my reason for cancellation I explained that it was because of him. When I received an email from Planet Fitness a couple of weeks later it showed a different reason for my cancellation, which indicates the young man altered my paperwork. Very disappointing.

February 20, 2018 22:32

At least one of the staff members is very unprofessional. I went there to freeze my account and had medical papers with me explaining that while under a doctor's care/physical therapy I have physical limitations. The young man suggested that I just cancel my membership. I was shocked and told him that if this was my place of business I would not want him to work for me, because instead of trying to retain members he is encouraging me to cancel. When he gave me the form to complete my reason for cancellation I explained that it was because of him. When I received an email from Planet Fitness a couple of weeks later it showed a different reason for my cancellation, which indicates the young man altered my paperwork. Very disappointing.

January 29, 2018 00:11

Excellent facility for the price. Planet fitness has all the state of the art equipment you need.

January 27, 2018 21:16

I love this place totally a no judgement zone. Went there to tan and ended up going for full membership. Not only do I tan but asked their trainers to show me how their machines work. You can plug your music into them it's great.

November 10, 2017 06:12

Great place for improving fitness. Affordable rates

October 24, 2017 17:04

Happy Happy Joy Joy... Talk about a BRIGHT SPOT, literally & figuratively. This is one of FEW businesses that have decided to open in EAST NEW ORLEANS in this Post Katrina Era. Glad to have this location available to the folks in New Orleans East, we need to work out too.

Ample parking. Equipment is well kept. Planet Fitness has met that challenge. My prayer is that the folks allow this business to remain PROFITABLE. Keep the facility clean & don't vandalize it. I can speak to this, I live about 3.2 miles from this location & I am painfully aware of the state of NEW ORLEANS EAST.

Praise God for this facility. I can get my work-out on without having to drive 10 miles from my home.

Friendly staff. Clean facilities. Friendly guests & members.

I'll be here more often.

October 24, 2017 17:04

I live on the road and needed a gym that is everywhere. I tried Anytime Fitness first and glad I came here! The staff at the front desk is awesome and so is the gym. Very clean and they have any piece of equipment you need...for a fraction of the price. So happy to be part of the Planet Fitness team!

October 24, 2017 17:04

They are unprofessional, they're being run by children who cant adress serious Cacerns. Maneger is hardly on site and after 7pm as i was told by an employee, there is NO maneger on site, dispite the fact that thisis a 24hr establishment. They play so many games with members that its one of the 1st things you here when you mention this particular location is "dont do it, they are going to steal your money and they are so unprofessional" for example ive been on hold for 20 mins now waiting for Tyrone the assistant maneger. Now as i am typing a nother employee named Taylor who is not a maneger is attempting to tell me that i never signed a contract to freeze activity on my account, meanwhile I'm holding that contract in my hand. Please do NOT sign up with this company and especially not this location on CROWDER BLVD. Scottie Wollard the maneger is a liar and is miss-maneging this site. I am now going for the so called reginal maneger Zerushka Lagos. This is the worse experience i have ever had.

October 24, 2017 17:04

The staff is very nice and helpful!

October 24, 2017 17:04

I luv this gym just wish it had a steam room

August 17, 2017 11:48

Happy Happy Joy Joy... Talk about a BRIGHT SPOT, literally & figuratively. This is one of FEW businesses that have decided to open in EAST NEW ORLEANS in this Post Katrina Era. Glad to have this location available to the folks in New Orleans East, we need to work out too.

Ample parking. Equipment is well kept. Planet Fitness has met that challenge. My prayer is that the folks allow this business to remain PROFITABLE. Keep the facility clean & don't vandalize it. I can speak to this, I live about 3.2 miles from this location & I am painfully aware of the state of NEW ORLEANS EAST.

Praise God for this facility. I can get my work-out on without having to drive 10 miles from my home.

Friendly staff. Clean facilities. Friendly guests & members.

I'll be here more often.

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