A Google User
November 13, 2017 18:52
I've been a member of this gym off and on for 10+ years now. I generally accept the fact that things can go wrong and management can make a bad decision from time to time, but today I'd had enough. The gym now charges a $1.00 a visit towel fee. They only accept cash and don't give receipts. I was told this had been in effect for a while and was the new policy. I talked to 17 members about it today and they gave it mixed reviews from they never pay it, they're never asked to pay, depends on who's at the front desk, to "I just take two towels".
My issue isn't the new dollar rule, but rather the unprofessional and random way it's enforced. At professionally run clubs there's a flat towel fee attached to your dues for those who wish to have towel service. Some clubs have towels included in your dues and EXPLAIN an increase in cost due to higher services prices. West Jefferson Fitness Center has chosen to hack their way through this and anger members.
I joined Manhattan Athletic Club today. The higher price was offset by no towel fees...