Reviews

Rated 4.2/5 based on 32 customer reviews.
February 9, 2020 15:37

Love the design and space. I like it but oddly enough I couldn't find the bar bell for benching and squatting only the machine versions. Maybe I'm missing it but please consider adding a regular station for free weight barbells for bench press, deadlifts and squats.

January 21, 2020 10:32

I have been going to Planet Fitness across the country for the past 4 years. The Metairie location is my main location. This facility is always clean, the staff is very friendly, and they have plenty of options to fine tune your workout. Plus, the music is awesome!

December 27, 2019 09:04

Great value, decent equipment, great layout, not crowded. Came here on a free day pass. The place overall is nice and prices are very fair. No free motion machines like the ones I'm familiar with at Golds gym. The equipment is decent, lots of cable operated machines.

November 7, 2019 16:43

I always go at peak times and man there are always a lot of different machines to choose from. I am a middle aged person and I have used all types of machines and to me they work perfectly fine. Facility is great, clean. Staff is super friendly. If I could give this place 6 stars I would. I looked around before signing up and this is the best deal, you can't beat their prices. I like their billing practices, honest upfront. No hidden fees, contract is easy to understand. And best of all, massage lounge is great. I am really getting my money's worth

September 30, 2018 19:28

By far the worst customer service in the world. F Moore the manager treated me like a piece of garbage because I did not have a key chain tag and asked to be checked in by my name. IT SAYS NO WHERE IN THE FINE PRINT THAT I HAVE TO AGREE TO ADVERTISE FOR THEM TO BE A MEMBER!!! MORRIS BART?

September 11, 2018 19:41

Great place to work out...love the hydro massage afterwards.

August 2, 2018 21:11

I have been working out all of my life and this place is simple, great hours, clean and the equipment is more than enough.

August 2, 2018 21:11

I have been working out all of my life and this place is simple, great hours, clean and the equipment is more than enough.

July 23, 2018 21:17

Great clean gym. The equipment is well maintained. The 24hr service can't be beat.

July 23, 2018 21:17

Great clean gym. The equipment is well maintained. The 24hr service can't be beat.

July 19, 2018 08:30

Great place if you like to pretend to work out for 20 minutes. Terrible place with a severe weight shortage if you are actually trying to get a good work out in

July 1, 2018 12:11

The staff is courteous. It is a great place to workout.

May 30, 2018 16:59

Very relaxed and clean place. Employees are helpful and everything works great. Good programs too!

May 30, 2018 16:59

Very relaxed and clean place. Employees are helpful and everything works great. Good programs too!

May 15, 2018 10:20

This is a great be placed to workout as well as the atmosphere is very pleasant. Very affordable.

May 9, 2018 08:49

Need better detailed equipment that shows more ways to loose wait. Like how many calories or steps it takes to loose 1 pound.

April 2, 2018 13:54

Reviewing this on Free Pizza day. Cool!
Good gym over all. Great hours but need a new music coordinator.

March 27, 2018 18:49

The facilities are very nice and the gym has ample equipment. The staff needs to be trained better. When I signed up for my membership, the person at the front desk did not explain anything to me or help me understand the perks that came with my membership. The staff has consistently allowed people to use the black card member only area without checking their membership status or even requiring them to sign in on the papers to get in line. The staff offers no enforcement of the rules and allows people to jump in on the 30 minute workout equipment as if its just extra equipment instead of a circuit workout. If the staff here was better trained the gym would receive more stars from me.

March 27, 2018 18:49

The facilities are very nice and the gym has ample equipment. The staff needs to be trained better. When I signed up for my membership, the person at the front desk did not explain anything to me or help me understand the perks that came with my membership. The staff has consistently allowed people to use the black card member only area without checking their membership status or even requiring them to sign in on the papers to get in line. The staff offers no enforcement of the rules and allows people to jump in on the 30 minute workout equipment as if its just extra equipment instead of a circuit workout. If the staff here was better trained the gym would receive more stars from me.

March 7, 2018 11:53

Its been a month I joined this zym and these are my observations and experience so far. Excellent place for workout. Friendly, helpful staff and Kahirah and Ben are the best instructors. The GManager of the workplace is very approachable and friendly as well. Thank you all for what you do.

March 2, 2018 12:18

Probably one of best I've used thus far. Clean, friendly and clientele are appropriate

February 27, 2018 18:54

This is a tough one to review because it has a lot of stuff I do like and a lot of stuff I do not like. This will be my first really detailed review so here we go!
Things I like: First off the whole (lunk) thing is kinda funny. I've been planning on seeing if I can get that award! Second, the gym is huge and there is so many options!!! You should just go in there randomly and figure out where everything is at. Third, the extra commodities for $20 is so worth it! You get unlimited 1 guest service, water massage beds, and standing tanning beds. You also get a dsicount off of Reebok merchandise!

Things I do not like: the dumbbells only go up to 75 ibs! I would say 90 ibs would be the stopping point. There is neither a free motion bench press or squat rack! Ok, this kinda disturbed me because I never ran into that. They also only have two water fountains for a place that can easily hold 200 people at one time.

February 26, 2018 16:54

I like the place and would give it 5 stars except for three things.

1. I don't think cell phone use should be allowed while exercising!
No texting or playing on the phone while sitting on a machine while someone is waiting to use it.
If you ask if their finished you get "I'm still using it!
I come to exercise not to play on my phone.

2. People walking into the 30 min area and sitting on a machine for 10 min doing sets. It's usually the arm curling machine.

3. Why does it take so long to have a machine that's down to be repaired?

January 26, 2018 14:03

This place makes me feel better about going to a gym and exercising. It really is a judgement free zone where you always see smiling faces on the employees, and the customers, when they come in, and maybe as they're leaving, if they aren't too terribly tired that is. I enjoy my visits.

January 13, 2018 00:41

Went in to inquire? Very knowledgeable and friendly staff & not pushy! Anybody could/would feel comfortable exercising here! And certainly anyone could afford it, $10 or $19 mo! Plenty of free parking!

December 15, 2017 11:00

Planet Fitness is franchise gym that I have been to across the United States at least 45 plus times. There was no cons at this gym location. The pros are this gym is large, clean, and well maintained. I would recommend this gym to any beginning exerciser to due it's $10 membership fee or it's $20 fee for access around the United States for a person travelling.

December 1, 2017 09:50

Nice people. Good equipment. Great price. Good location. Free candy at the desk.

October 24, 2017 16:52

Best Planet Fitness location in the NOLA area. Custoner service and cleanliness are great! I have been going there for 2 years and never had a problem. I'll tell you one of the biggest things for me is THEY KEEP IT COOL ENOUGH :). I have been to several other gyms in the area (including the other PF location) that just don't keep the temp low enough and I appreciate so much that this one does!! I have asthma and a low heat tolerance and so this is beyond important to me.

October 24, 2017 16:52

Decent gym for the price. If you are looking for just the basics in a gym this is your place. There are no classes just machines and a few trainers and if you pay for the black card you get to use the tanning beds, hydro massage beds, and massage chairs. My only complaint is i wish their stretching area was larger so there was more room for stretching.

October 24, 2017 16:52

Love the concept of NON-COMMITMENT; I mean commitment is good, but 24-mos to a fit was club, eh, what if... and then what it...

Planet Fitness gets it right. I can get my work out on without having to feel pressure if I decide I don't want in any more. And for the LOW LOW PRICE OF $10 dollars ($20 if you wanna bring a friend & visit other gyms) you can get your BODY RIIIIIIIGGGHHHTTTTT!!!! Ehhhhhh NOT CRAZY ABOUT THE ANNUAL FEE... hmmmmmmmmmmmmmm.

Love the vivid colors; hello PURPLE & GOLD, that's my future ya know. But anyway, I love the logo & the catch phrases "judgement free zone"... "judge ye not lest ye be judged..." No weighing scales is part of the JUDGEMENT-FREE ZONE. I totally LOVE IT!!!!!

October 24, 2017 16:52

The parking is a nightmare here. A lot of people parked across the street, but signs were posted saying our cars would be towed. It's very busy so I hope they prioritize finding a solution to this parking dilemma. Possibly that huge lot behind the building?! On a positive note the equipment is nice and there is a variety of it. The place is also very spacious.

October 5, 2017 10:43

Decent gym for the price. If you are looking for just the basics in a gym this is your place. There are no classes just machines and a few trainers and if you pay for the black card you get to use the tanning beds, hydro massage beds, and massage chairs. My only complaint is i wish their stretching area was larger so there was more room for stretching.

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