Hunter Kinchen
October 25, 2017 05:09
The absolute worst experience at a gym in my life. I would NEVER RECOMMEND doing business with this location to ANYONE. I've worked out for 12 years of my life, 5 days a week, and have never come across worse customer service by owners in my life. I worked out at Max Fitness for over 2 years, brought in countless business, and recommendations. I even won contest for the business I brought in. My wife and I moved across town and sought a different gym due to convenience. I went to cancel at Max with only 4 month left, filled out the paperwork, and did everything their website says is needed for cancel. Never heard anything. I contacted the gym 5 separate times, left multiple messages, even spoke with the owner, John Goodwin, personally who said he would contact me, and never heard from ANYONE. They went ahead charged me for the next month without even saying anything and would have charged me the following month without ever contacting me. A whole month passed and no one EVER sent me so much as an email. Eventually, I ended up paying out the rest of my contract to never have to deal with these people again. Learn from my experience and NEVER DEAL BUSINESS WITH THESE PEOPLE. It's overly priced and incredibly crowded. Look elsewhere.