Kiki Lane
October 25, 2017 05:08
I signed up a few weeks back, got a referral discount. My fee hits at the regular rate, so I call the downtown office and was told the "lady" in charge of discounts is too busy to go in and apply the discounts this month, but its ok because im not the only one who got jipped on their discount. I basically was told to suck it up this month. The woman I signed up with in no way disclosed that my discount would depend on whether someone had time to apply it to my account each month and I would be screwed if she was to busy. I like the gym equipment, but I cannot tolerate a company who does not honor an agreement made with a customer. The management at the YMCA is very disappointing to say the least.