Megan Charles
April 3, 2020 13:43
I meant to write this when I was still a member. It has been a couple of years and I'm sure this has since been resolved. But given my experience, I wouldn't rejoin. Initially, the only reason I signed up was to do laps in their heated pool. I had been recovering from an injury at the time and it was one of the few activities that was beneficial.
Ultimately, I ended my membership when they started having a 3rd party come in to teach kids/family swimming lessons. Now, I totally support kids learning to swim. That was not the issue. Instead of it being well-organized and fair to both family swimming and lane swimmers, it was chaos. At the time (for months), the swimming schedule changed constantly (posted on the bathroom area walls and not on the website) and the family groups refused to stay in their designated areas of the pool. Neither management or the 3rd party instructors did anything to fix the issues. After 6 months, I finally gave up trying to work around the lack of fair access to the pool and ended my membership.
I certainly support family swimming and kids learning how to. What I didn't like was it was at the expense of making lane swimmers be the bad guys. Along with having to double up in each lane, which is usually designated comfortable for one person, we had to verbally remind parents over and over to please not bring their children out of the general swimming area into the marked lane area. They were using more than 50% of the open pool space for classes. Fine. We simply wanted the roped off lanes to be child-free for those wanting to do laps uninterrupted, as the pool rules clearly outlined.
The 3rd party teaching the classes didn't enforce the rules. Neither did management, or they acted oblivious to the problem and left it to members to sort out. It made it very hard to co-exist in the pool area between the family lessons and the lane swimmers. Nothing more distracting than a parent lifting the rope and gliding into your lane with their kids in tow while you are in your designated workout space. The shallower water and the stairs to exit the pool where in their general swimming space. So there was no real reason to go into the lane area at the other end of the pool.
Yes, I get I "might" sound like a jerk saying this. However, all members should get to enjoy the space, not just families. Hence why they have rules telling you where you should be. In the future, parents please be considerate of those people in the lane area of the pool space. They are in their designated space. You, however, are not. It was clearly indicated at the time, family swimmers were to stay in the general swimming space and not in the roped lanes so that everyone could get fair access to the pool for their respective activities.
I considered coming at a different time. However, they never had a set schedule and didn't coordinate with the gym staff upstairs so members like me, who liked to swim sans kids in the lane area of the pool never knew when the classes were going on. Instead, the chaotic 3rd party posted a paper schedule in the pool area, which changes often both in rotation of days and times, and they refused to email it to anyone who was not part of family swim. It would have been nice to know ahead of time when classes were going on in order to avoid them and reschedule my swim workout. But no matter when I came most days, family swim dominated the entire pool. I was not able to come in before work. So I was stuck not being able to get my workout in.
Anyway. That is my 2 cents on my experience and why I left.