| Tue | 05:00 am -11:00 pm |
| Wed | 05:00 am -11:00 pm |
| Thu | 05:00 am -11:00 pm |
| Fri | 05:00 am -09:00 pm |
| Sat | 07:00 am -07:00 pm |
| Sun | 08:00 am -08:00 pm |
I meant to write this when I was still a member. It has been a couple of years and I'm sure this has since been resolved. But given my experience, I wouldn't rejoin. Initially, the only reason I signed up was to do laps in their heated pool. I had been recovering from an injury at the time and it was one of the few activities that was beneficial.
Ultimately, I ended my membership when they started having a 3rd party come in to teach kids/family swimming lessons. Now, I totally support kids learning to swim. That was not the issue. Instead of it being well-organized and fair to both family swimming and lane swimmers, it was chaos. At the time (for months), the swimming schedule changed constantly (posted on the bathroom area walls and not on the website) and the family groups refused to stay in their designated areas of the pool. Neither management or the 3rd party instructors did anything to fix the issues. After 6 months, I finally gave up trying to work around the lack of fair access to the pool and ended my membership.
I certainly support family swimming and kids learning how to. What I didn't like was it was at the expense of making lane swimmers be the bad guys. Along with having to double up in each lane, which is usually designated comfortable for one person, we had to verbally remind parents over and over to please not bring their children out of the general swimming area into the marked lane area. They were using more than 50% of the open pool space for classes. Fine. We simply wanted the roped off lanes to be child-free for those wanting to do laps uninterrupted, as the pool rules clearly outlined.
The 3rd party teaching the classes didn't enforce the rules. Neither did management, or they acted oblivious to the problem and left it to members to sort out. It made it very hard to co-exist in the pool area between the family lessons and the lane swimmers. Nothing more distracting than a parent lifting the rope and gliding into your lane with their kids in tow while you are in your designated workout space. The shallower water and the stairs to exit the pool where in their general swimming space. So there was no real reason to go into the lane area at the other end of the pool.
Yes, I get I "might" sound like a jerk saying this. However, all members should get to enjoy the space, not just families. Hence why they have rules telling you where you should be. In the future, parents please be considerate of those people in the lane area of the pool space. They are in their designated space. You, however, are not. It was clearly indicated at the time, family swimmers were to stay in the general swimming space and not in the roped lanes so that everyone could get fair access to the pool for their respective activities.
I considered coming at a different time. However, they never had a set schedule and didn't coordinate with the gym staff upstairs so members like me, who liked to swim sans kids in the lane area of the pool never knew when the classes were going on. Instead, the chaotic 3rd party posted a paper schedule in the pool area, which changes often both in rotation of days and times, and they refused to email it to anyone who was not part of family swim. It would have been nice to know ahead of time when classes were going on in order to avoid them and reschedule my swim workout. But no matter when I came most days, family swim dominated the entire pool. I was not able to come in before work. So I was stuck not being able to get my workout in.
Anyway. That is my 2 cents on my experience and why I left.
Granted, I haven't been here long (yet), but this is the nicest gym I've been to. It's been there for a very long time, so it's unlikely to close up (looking at you, YouFit). It's well staffed and clean. It's enormous. Signing up was easy and painless without any of the dreaded high pressure sales pitching, which I think has been my most favorite thing so far. Every staff member I've spoken to has been very friendly and helpful. Towels are provided, water fountain fills water bottles, and the locker rooms are clean and large (first gym I've felt comfortable enough to shower in). It's a little pricier compared to other gyms, but unlimited group fitness classes are included, of which there are MANY to choose from. I look forward to spending many many mornings here and taking advantage of everything it has to offer.
We love this place! Our whole family are members and it is a great place with tons of equipment, for anyone - beginners to bodybuilders. The staff are nice, always greet you with a "glad you're here vibe"
Only 4 stars because they close early on weekends.
This was the first gym I ever had the pleasure of joining & it has not disappointed. One of my friends couldn't stop talking about &, after the first visit, I could see why. The people at the front desk are always so friendly & the overall area is clean & well maintained. There is a variety of options to choose from & I absolutely love going there. 5 stars!
Don't trust the Administration here! I've had to call and come in just to speak with one of the many lackluster employees that work there to have them explain to me why my monthly rate has changed a couple times without any notifications to me (those rates actually went back to my baseline monthly pay because they changed it "on accident"). If the rates are going up, let me know and I'll make the decision to stay or not. When I confronted them about the change, they immediately passed the buck off to the billing company and said they couldn't help. I've lived in Lexington since 1999 and have heard the same issues over the many years with LAC. They're only interested in their bottom line and not customer retention, which should be synonymous in all companies, but they don't operate that way. DON'T TRUST THEM!
Don't trust the Administration here! I've had to call and come in just to speak with one of the many lackluster employees that work there to have them explain to me why my monthly rate has changed a couple times without any notifications to me (those rates actually went back to my baseline monthly pay because they changed it "on accident"). If the rates are going up, let me know and I'll make the decision to stay or not. When I confronted them about the change, they immediately passed the buck off to the billing company and said they couldn't help. I've lived in Lexington since 1999 and have heard the same issues over the many years with LAC. They're only interested in their bottom line and not customer retention, which should be synonymous in all companies, but they don't operate that way. DON'T TRUST THEM!
I workout a LAC very frequently and it is always clean and in great shape.
I have been a member for over two years and would recommend this gym to someone looking for a place to workout.
I workout a LAC very frequently and it is always clean and in great shape.
I have been a member for over two years and would recommend this gym to someone looking for a place to workout.
I really enjoy working out at LAC and use the facility regularly but, this red filter status light as been on for over 3 months.
My review would be 4/5 but because of not changing the filter in the second most commonly used water fountain in 3+ months it should be a 1.
I don't have time to wait to talk to someone but will happily change and update my review when its fixed.
Equipment are keept up in excellent condition.tbey have every exersice equipment there is very big place,staff is very fteindly and helpful i would recomand this gym to everyone. Well worth the money
Equipment are keept up in excellent condition.tbey have every exersice equipment there is very big place,staff is very fteindly and helpful i would recomand this gym to everyone. Well worth the money
My friend had her car window broken and her wallet with credit cards and money stolen. Policy officer said that happens 3x a week, security cameras don't work, staff, manager and supervisor all completely were not helpfull at all and the manager even left while she was waiting on the police man. That is an awful thing to do, specially when I lot of people go there with kids.
Belonged here for quite a while and getting ready to rejoin. Facility is kept clean. There are multiple classes for all levels and styles. The pool was not warm enough for my needs but that may be personal preference. There is a disabled entrance and elevator (entry steps can be very difficult for some). Staff friendly.
Belonged here for quite a while and getting ready to rejoin. Facility is kept clean. There are multiple classes for all levels and styles. The pool was not warm enough for my needs but that may be personal preference. There is a disabled entrance and elevator (entry steps can be very difficult for some). Staff friendly.
I wish I could give this place 0 stars. My husband and I had a 3 month membership, it ended in December so he called to tell them we didn't want to renew. Then this month we got a bill in the mail saying we owed 170$!!! WE HAVENT BEEN TO THE GYM IN 3 MONTHS!!! So my husband goes today to cancel it and they charge us a 85$ cancelation fee!!! 255$ for nothing!! This place will try to get every penny you make from you!! DONT GO TO THIS GYM!!!!!
Their ad for 3 free months is a deception. Nice place though.
Great place to get your sweat on.
Ive belonged to many Health Clubs. This is the best one yet. Many choices of equipment. Pool temp always comfortable. Friendly. Hot tob,steam room, sauna. All kept very clean. Awesome locker rooms. Large amount of amenities.
Incredibly helpful staff and reasonable prices. I am an in town guest every 3-4 months and they are always incredibly accommodating. Love the facilities. Seems like they have more than enough equipment and enough space to not feel like there are too many people on a busy night. One criticism is that I would prefer the machines to be a little closer to the free weights, but that is because I do super sets with both. Additionally, things can feel a little tight because of the amount of options they have in the free weights sections. But these are both more personal preferences and not really big issues.
if I could give negative stars I would, put $1500 on my credit report, hope everyone that works in the billing office dies in a tragic fire.
Love this gym and the staff are very friendly and patient
The people, always friend and helpful. Outstanding trainers, too. Bob Tomb is tops. Sanization - very important. Everything is always clean from showers to sauna. Even racquetball floors are dust free. Equipment - everything works. Results, I am a diabetic and since joining LAC 3 months ago, I have lost 22 pounds, thanks to Cindy and everybody at LAC.
Best gym in lexington
Love this gym and the staff are very friendly and patient
Incredibly helpful staff and reasonable prices. I am an in town guest every 3-4 months and they are always incredibly accommodating. Love the facilities. Seems like they have more than enough equipment and enough space to not feel like there are too many people on a busy night. One criticism is that I would prefer the machines to be a little closer to the free weights, but that is because I do super sets with both. Additionally, things can feel a little tight because of the amount of options they have in the free weights sections. But these are both more personal preferences and not really big issues.
