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YMCA of Greater Des Moines Corporate Office

42 Reviews
Mon 09:00 am - 05:00 pm
Tue 09:00 am - 05:00 pm
Wed 09:00 am - 05:00 pm
Thu 09:00 am - 05:00 pm
Fri 09:00 am - 05:00 pm
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YMCA of Greater Des Moines Corporate Office Near Me  
YMCA of Greater Des Moines Corporate Office in Des Moines  

Reviews

Rated 4.5/5 based on 42 customer reviews.
March 15, 2020 08:42

Great place, staff, location, will become a member soon!

December 9, 2019 22:07

We are so fortunate to have this state of the art facility. My only concern is the fully clothed people I have seen enter the sauna, shoes and all. There is no posting on appropriate attire, which by the way is a towel. With flu season approaching I will avoid the sauna.

November 15, 2019 13:14

My husband and I just joined and we love all the services and equipment. It's a very clean and beautiful facility too.

November 9, 2019 09:53

Nice gym it has a sauna, wirlpool, swimming pool, fitness center Wi-Fi and lots more. It's definitely better than the smaller gyms around town if not the best however there its a big problem with racism rude staff and patrons aswell. Lots of people standing at the front desk doing nothing. Stuff you have to deal with if you don't have your own fitneas center in your own home.

September 7, 2019 21:22

So, I've been coming to the downtown Y now for about 5 years. Ever since I moved to Des Moines. This place is the only place I can find with all the workout equipment that I need. It's a great place to workout with open, airy spaces, not a basement or closet. They also don't discriminate against serious lifters, which I'm not, but those guys and gals inspire you to work harder.

September 2, 2019 08:39

I love going here. You have so many options to exercise. The classes that are included in your membership are my favorite. Everyone is very helpful and kind.

November 20, 2018 21:49

Best value for money if you get a discount!

October 1, 2018 01:08

This new, beautiful facility has all of your fitness needs. Located in the heart of downtown, it is close to just about everything. Now, it even has a large pool to enjoy as well, check it out!

It's fun to stay at the YMCA!
You can get yourself clean, you can have a good meal!
You can do what about you feel!

September 24, 2018 06:29

This is a wonderful location and facility. The people who work here are kind and very helpful. All the equipment are up-to-date and the swimming pool is a full size Olympic pool and a smaller program pool for teaching and special activities. If you live in or around Des Moines you should check it out.

September 6, 2018 16:58

Signed up for a membership through my insurance, and got a tour of the new facility. It was all great!

August 19, 2018 08:28

I love the fitness center and staff at the Wellmark YMCA. Day care is ok, they need to copy the Southside YMCA programming they have in place for the daycare. Nonetheless I love my Y!

August 19, 2018 08:28

I love the fitness center and staff at the Wellmark YMCA. Day care is ok, they need to copy the Southside YMCA programming they have in place for the daycare. Nonetheless I love my Y!

August 5, 2018 18:13

This is a very nice facility. I really enjoyed the mind body center here. I am a member at another YMCA, but I called ahead of time to make sure my membership would be accepted here - no issues. This was at great location to exercise while staying downtown. I'm hoping I get to return at some point.

August 5, 2018 18:13

This is a very nice facility. I really enjoyed the mind body center here. I am a member at another YMCA, but I called ahead of time to make sure my membership would be accepted here - no issues. This was at great location to exercise while staying downtown. I'm hoping I get to return at some point.

August 5, 2018 10:36

The facility is very nice, it's new and modern. Their pools are fantastic. I used the program pool which is only 5ft. They have another that is at least 8ft. Although, there were children playing and swimming in the other lanes, I was able to have a productive and enjoyable aquatic workout. The locker rooms were clean and thoughtfully appointed.

August 5, 2018 10:36

The facility is very nice, it's new and modern. Their pools are fantastic. I used the program pool which is only 5ft. They have another that is at least 8ft. Although, there were children playing and swimming in the other lanes, I was able to have a productive and enjoyable aquatic workout. The locker rooms were clean and thoughtfully appointed.

July 17, 2018 14:23

I love this place and by supporting the YMCA, you are supporting a great cause. This facility has lots of classes to choose from, a huge selection of equipment, and two swimming pools.

July 17, 2018 08:54

This is the "new" Y downtown. The atmosphere is great. Staff is friendly. Higher prices than other local Y's due to it being a Wellmark. Besides pricing my only issue is the parking.. But it is downtown So it is to be expected..

July 17, 2018 08:54

This is the "new" Y downtown. The atmosphere is great. Staff is friendly. Higher prices than other local Y's due to it being a Wellmark. Besides pricing my only issue is the parking.. But it is downtown So it is to be expected..

July 13, 2018 13:20

They have complained to me about basically hitting the heavy bag, the hiegth of the bag( which they use a "UFC" full length bag, but complain when i lower it (adjustable) so i can kick and knee it also- from the "too high/boxing" height. These non martial artist staff will and have argued with me that its a boxing bag only. Haha but yet paid more for a mma full legth bag which they have no udea what they r talking about in past multiple times. Now last Sunday they wouldnt allow me to work ouy because my 1 year membership paid in Full was discontinued on june 15, 2018 for unknown reasons no one ever figuted out and i was turned away that Sunday without them having a singke carr aboyt even providing me a " coutesty workout" till their errors could be sorted out internally. I asked but they told me they would not provide nlme a courtesy work out even though they could provide no teason.my membership was cancelled in the first place.....knowingly that ive been a member since 3-2017 straight. This 1 year membership was to begin 3-21-18, for which i have paperwork of. So my 1 yr membership shouldve no way been cancelled 3 + months later june 15th 2018. Have these convesations recorde on my cell. Then met with supervisor today about my last Sundays displeasure. Recorded also. She talked me in circles, without providing any information once again about why my membership was cancelled in the first place. She instructed me to call someone else to resolve the issue. I responded that im not making several dif contacts to correct ur erroneous records and erroneous discontinuance( for no valid reasons expressed to me at all, in any slight way what so ever) of my 1yr membership, that lasted 3 months only. Being frustrated at this unprofessionalism they chose to concentrate on my unhappiness and expected me to not get annoyed with their repeated lack of responsibility. My acting annoyed on my second meeting on matters seeking resolve or reasons, ended up beig this supervisors choice of focus in matters vs fixing the problem on their own, on their own time, internally, without me having to call other or meet again with others, as they wanted to just send me in circles w out more multiple attempts. 2 attempts n person last sunday and today shouldve resolved this. It did not. By design of this supervisor, by choice...as my recording will indicate. This tranpired them them knowing ive been a member for basically 18 months give or take. I told supervisor i would not contact anymore people on this seeking answers or active membership if she purposely chose to not resolve this matter on their/her own internally, and i said i would not return ever again, and i would make this incident known on this rating/review site. She said she didnt care basically on my recording, and she acted satisfied with me leaving a unhappy customer. So heres my multiple experiences on this lame unprofessional ymca and staff. they dont have a "-1" rating system and i feel a " +1" is not as accurate but my only option.

July 9, 2018 13:54

Nice place all around. Great facilities from locker rooms to workout areas.

July 8, 2018 08:15

Great facility with something for everyone. I do all of my training for triathlon here and love it. Super welcoming and inclusive for everyone, clean and safe facilities, large a spacious and versatile, great convenient parking, etc. Highly recommend the Downtown Y and the Greater Des Moines YMCA Association!

July 8, 2018 08:15

Great facility with something for everyone. I do all of my training for triathlon here and love it. Super welcoming and inclusive for everyone, clean and safe facilities, large a spacious and versatile, great convenient parking, etc. Highly recommend the Downtown Y and the Greater Des Moines YMCA Association!

July 2, 2018 20:06

Good location, and has an indoor long course pool and a diving well, along with other fitness amenities

June 7, 2018 12:34

I work there in the Learn and Play Center. My co-workers are very nice

May 23, 2018 08:47

Attended a handball tournament here. Facilities are very nice, cool layout with the handball courts right next to the basketball court. Tons of different workout machines, seemed to have everything someone working out would need. Staff were very friendly as well, overall very pleasant experience here.

May 18, 2018 23:09

BEAUTIFUL pool and facilities!!
Very helpful staff..glad for the recent upgrade!!

May 10, 2018 15:30

Non pretentious gym with everything a power lifter like myself would need. Got a great workout in here.

April 27, 2018 11:42

Great new contribution to Downtown. Pool finally done. I give weight room lay out 2.5 stars

April 13, 2018 07:58

Super nice staff. Facilities are still in great shape despite numerous users

March 11, 2018 22:39

The staff here are so friendly and wonderful! The gym is awesome and clean! My only wish would be for more basketball hoops!

February 28, 2018 16:03

this gym is huge. it has the biggest pool in Iowa. there is a climbing wall yoga classes. all the free weights and gym equipment you would ever need. There are classes for fitness everything.

February 24, 2018 14:39

The staff goes out of their way for the guests, very clean environment, the equipment is always in working condition, restrooms and locker rooms are always clean. I'm sure when the pool opens it will be a great addition.

February 18, 2018 23:12

Great, state of the art facility with all the amenities. In the heart of the city skywalks. Beautiful

January 7, 2018 07:47

This new facility is probably the most beautiful YMCA in the world. Enormous wide open spaces. Every area has so much room, so much equipment, with very high ceilings, bright and clean. Always full of people but not a crowded feeling. And I cant wait to see the HUGE indoor pool opening soon. You've got to check this place out.

December 28, 2017 18:30

I just had an excellent customer service experience with Jazz at the front desk. I had some confusion over my credit card expiring and my membership lapsing and he explained everything and was so kind. Also, Pete is such a friendly person to see at the desk. Thank you for providing a great service, during a very busy time of day they took the time to get me situated! I love the Y.

December 10, 2017 19:08

Friendly staff. Good variation of equipment. Decent weight equipment. But there are little kids playing with dangerous weights. Homeless people yelling at everyone in the lobby. And they lock you out of the skywalk before they are even closed. Very frustrating.

October 25, 2017 06:24

Great atmosphere with lots of machines. It's always clean and well maintained.

October 25, 2017 06:24

I used this facility for Racquetball/ Always reserve your court to enjoy the game!!

October 25, 2017 06:24

Decent y, set up a little weird. No pool till next year

October 25, 2017 06:24

I enjoy working with there latest gym equipment and they have instructors to help you with your work out.

October 25, 2017 06:24

The downtown YMCA has been a great addition to my workout routine! The atmosphere is always upbeat and positive. The staff are always helpful. I love the child's area because they actually play and interact with the kids. My 3 year old is always excited about going and talks about the activities he made too! The equipment is abundant for what I use and is in good condition. The women's restrooms and locker rooms are very nice and well kept! Plus you can't go wrong with access to the skywalk from the $1 parking garage!!

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