Reviews

Rated 4.6/5 based on 34 customer reviews.
February 10, 2020 22:09

Love the atmosphere. And I know it says judgement free zone but there are those certain people that you know are silently judging you. I'm just trying to get in better shape. Don't ruin my motivation because you're already the weight it size you wanna be. It's a little harder for some of us. But the girl that helped me get my key card yesterday was fabulous.

February 7, 2020 16:30

Great facility at a great price! Only complaint so far is that it would have been nice to be shown around a little bit more when I signed up. No real orientation although most things are pretty self-explanatory. Only been there a couple of weeks but the place is super clean and staff is friendly.

January 18, 2020 12:26

Helpful employees, very nice. Great gym to go to, especially in the middle of the night on weekdays.

March 2, 2019 05:36

I really like the atmosphere and the 30 min room.

August 28, 2018 11:08

Love this place! Satff is always super friendly and helpful. They have any type of equipment you need and then some. No rowing machine but I don't think that's a very standard piece of equipment. Their hydro massage chairs are amazing. It is usually not extremely crowded and I rarely have to wait for a piece of equipment.

August 28, 2018 11:08

Love this place! Satff is always super friendly and helpful. They have any type of equipment you need and then some. No rowing machine but I don't think that's a very standard piece of equipment. Their hydro massage chairs are amazing. It is usually not extremely crowded and I rarely have to wait for a piece of equipment.

August 22, 2018 17:52

Well kept and the staff are always wonderful! This is the best deal in town, and I have had memberships at several gyms. Wide variety of equipment and areas to train in, free guest pass with every visit, plus the rewards of the Black Card Spa include massage chairs, Total Body Enhancement, and high-intensity tanning beds unlike what you find at Anytime Fitness or a typical gym-tanning package. I always recommend Planet Fitness!

August 22, 2018 17:52

Well kept and the staff are always wonderful! This is the best deal in town, and I have had memberships at several gyms. Wide variety of equipment and areas to train in, free guest pass with every visit, plus the rewards of the Black Card Spa include massage chairs, Total Body Enhancement, and high-intensity tanning beds unlike what you find at Anytime Fitness or a typical gym-tanning package. I always recommend Planet Fitness!

June 24, 2018 07:08

Very open, friendly place. Have membership options available for everyone. A variety of different people with different work out levels. Planet fitness has several different types of work out machines and several of the most widely used to eliminate the wait time. Also provides a circuit work out for those of us who are not sure exactly what to do. The facility also had tanning and massage chairs available with the right membership level

June 24, 2018 07:08

Very open, friendly place. Have membership options available for everyone. A variety of different people with different work out levels. Planet fitness has several different types of work out machines and several of the most widely used to eliminate the wait time. Also provides a circuit work out for those of us who are not sure exactly what to do. The facility also had tanning and massage chairs available with the right membership level

June 3, 2018 03:57

(completely revised review..) Recently, I originally had the worst review written here about the Cedar Rapids, Iowa location.. At this time, words cannot describe how disgusted I am with myself.. I've since spoken again with the employee in question, about the terrible misunderstanding, and visited the location while he was working, made peace, signed myself and also my friend up, and have already been having the most pleasurable experience I always remembered about being a Planet Fitness member.. I don't want to mention him by name, but he's a full time employee there, a great guy, and I look fwd to staying a member of the gym. Thank you to the manager who wrote back in my response to that previous horrible review I gave.. but this employee is a top notch person, who I simply misunderstood, and for that I apologize.. I'll be a loyal customer for years to come, as I was completely mistaken about him, the fees and charges, the billing cycle, etc... Thank you to Planet Fitness for working this out for me..

June 2, 2018 14:19

A very friendly and professional staff in a clean and up to date environment. Shelby, the manager, is very positive and upbeat. I have enrolled in classes taught by Marissa, the trainer, and have made phenomenal progress in a relatively short time. She is extremely knowledgeable, patient, and beyond that, exhibits true engagement with her students and their goals and progress. A winning combination with facilities and personnel not found in many gyms.

June 2, 2018 14:19

A very friendly and professional staff in a clean and up to date environment. Shelby, the manager, is very positive and upbeat. I have enrolled in classes taught by Marissa, the trainer, and have made phenomenal progress in a relatively short time. She is extremely knowledgeable, patient, and beyond that, exhibits true engagement with her students and their goals and progress. A winning combination with facilities and personnel not found in many gyms.

May 22, 2018 21:18

Love this place!!! Everyone is very welcoming and definitely no judgment! Asian kid has helped me learn more about equipment and workout classes available!

May 21, 2018 22:55

I couldn't wait to join up at the local PF when I moved back here 2 weeks ago to open my business around the corner from the Edgewood location in Cedar Rapids, IA. I called and spoke to this kid who misinformed me completely, and then when I got there, tried to totally overcharge me for the signup, and the yearly fee, which IS NOT even due til after July 1st! It's May 21.. This idiot tried to double talk me and talk circles around me, and the poor jerk had to take time away from the 2 girls standing near the front desk, who he was trying to hit on at the time.. A total LOSER, who misrepresented the place, was EXTREMELY rude to me, and DEFINITELY gave such a horrible name for the place, I WILL HAPPILY GO ELSEWHERE and pay MORE MONEY. Or actually, probably MUCH LESS than the whopping $92.43 that JERK tried to charge me for a $10/month membership! I will NEVER go back to PF! Not until he's FIRED...
PS: I had issues even before I went there with the idiotic way he answered the phone twice, and mumbled and talked so quickly and under his breath and could hardly understand him and had to keep asking him what? what? The kid is a jerk, and completely ruined my excitement about my signing me and my 2 friends up... Your organization lost money tonight...

May 20, 2018 03:27

There was not many people in there so I was able to use every machine I wanted. Staff was friendly, for the most part they were cleaning the facility. Location was great. Other than the fact that when you walk out there is nothing but fast food around. I wish there was a whole foods and healthy food options around but that has nothing to do with planet fitness... im just saying

May 13, 2018 10:40

Always a clean, quiet, and positive environment. They have great machines and equipment. I LOVE THE SPA. I went from never going to the gym to going 6 out of 7 days of the week. You'll love it!

April 19, 2018 18:03

I just started going here and it is very clean, nice equipment, friendly staff, and plenty of room to do whatever it is your workout dictates. It took me a while to pull the trigger on the signup because they require your banking information to directly take the monthly payments out of your account, but I finally caved and so far, I am happy I did.

April 11, 2018 17:59

Planet Fitness is my first gym and my experience has been nothing but positive. The facilities at the Edgewood Rd location are clean, the staff is approachable and answers my (many) questions without judgment, and they have a good selection of machines to work with. The price of a full membership is very reasonable, and the access to the spa services and the ability to bring guests along with me make it a worthwhile investment. The other regulars I see are friendly and I feel comfortable every time I go there.

April 11, 2018 17:59

Planet Fitness is my first gym and my experience has been nothing but positive. The facilities at the Edgewood Rd location are clean, the staff is approachable and answers my (many) questions without judgment, and they have a good selection of machines to work with. The price of a full membership is very reasonable, and the access to the spa services and the ability to bring guests along with me make it a worthwhile investment. The other regulars I see are friendly and I feel comfortable every time I go there.

April 11, 2018 17:55

We have had more help here in 3 weeks than we got in 3 years at the other place!!! Very friendly staff who go out of their way to be of assistance. Clean, tons of equipment, classes, individual instruction. Love it here!!!!

April 1, 2018 23:02

Love the gym but would like to get bigger free weights, dumbbells, and curl bars. But overall nice gym and atmosphere.

March 12, 2018 13:14

Absolutely love this gym! Staff is always friendly and helpful. The machines are so easy to use even if you have never seen them they have easy to read diagrams demonstrating how to use them! I also love what a deal the membership is! It is by far the cheapest price for all of the benefits included!

March 12, 2018 10:51

Love going to Planet Fitness. Everyone is so nice and helpful. There is a lot of equipment to choose a great workout. Best of all the price is right!

March 5, 2018 22:53

Best gym ive found around cr. Good price. Big open gym. Pretty clean. Good vibe. Smells good.

March 1, 2018 02:13

Love this place but a little put off by a no thin strap clothing rule while you can run around in a sports bra... confused a bit by that.
Employees are super helpful and super sweet though!

February 26, 2018 21:49

No pressure indeed. Helpful staff, amazing hydro - massage chairs (included in membership), tons of equipment that is easy to use, rows of TV options, 30 minute circuit section that takes the guess work out of your workout. Several tanning beds and 2 regular massage chairs, locker rooms are clean. Shower is separated from a changing stall, would be nice if they were just individual room where you can do it all like others I've been too. But again that's the worst thing I can say about the place, and maybe a need for more parking. Very busy from 5-7 pm avoid that time if possible. Great for the money.

February 20, 2018 14:36

I love this gym. It is convenient and everyone is friendly and helpful.

February 15, 2018 13:24

Nice and clean, friendly atmosphere. Little disappointed on what they offered to start up compared to the website. But still a nice facility.

October 25, 2017 11:27

Loved it the VERY FEW times I used them. I kept getting texts saying my account was going to cancel or they couldn't get the payment...whole time I thought I didn't have an account and they were taking my money (2 months of thinking my account was cancelled) . When I noticed I called and they instantly found the problem (they were holding the money but for some reason it would charge back to my account then it would pull and actually charge me 3 days later) I asked if they would refund me my money because i was only NOT going because they kept sending texts saying my card wouldn't work and the guy told me that the manager would most likely not refund my money. I never received a call back from said manager. I made this call in MAY.

October 25, 2017 11:27

Great place to workout staff is very friendly and you can't beat the price

October 25, 2017 11:27

Wonderful place, wonderful staff, very courteous and pleasant. We had a blast. I went to other places like monkey Joe's in Des moines with a young child but they have much more selection of arcade and fun games in addition to the arcade. Keep up the good service.

October 25, 2017 11:27

Nice gym (its clean and the staff is friendly). However, I'd like to workout at later times on Friday, Saturday and Sunday.

October 25, 2017 11:27

I feel very comfortable there. The majority of the staff is very friendly. I have been to other gyms and never felt as comfortable as I do at planet fitness! So many machines. Love the tanning and massage chairs! I would recommend to Anyone!

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