Reviews

Rated 4.1/5 based on 35 customer reviews.
February 21, 2020 14:38

It's a good place to work out for a good price. There's plenty of equipment for the amount of people in the gym at a time, and it's clean and spacious. Also, the staff is friendly. Haven't had any issues here!

February 11, 2020 19:57

I'm posting for my sister who just started going about 2 months ago. She really likes it. She took advantage of a special so it's $10/month. Otherwise it's $30.
Employees are nice and happy to help (she's never belonged to gym and has used only some of the equipment before).
Very clean including bathroom and shower.
No pool, sauna or stuff like that,but if you pay the $30 you get access to a massage machine like those massaging chairs, but laying down.

January 28, 2020 11:05

Love this gym. I drive by 4 closer locations to come here. (15+ miles) Everyone is polite and the manager is awesome. Keep up the great work!

November 28, 2019 02:33

My sister and I meet up here every Monday to catch up, shoot the breeze, and plan for the week. The gym is very well kept. I didn't have to wait for a machine so my workout was great. To top it off, the hydro massage beds were amazing!

September 23, 2018 10:31

Of all the PF locations I've visited in Indy, this is definitely one of the best. Helpful staff, clean facilities, full range of equipment, knowledgeable trainers. I switched my membership from another PF franchise to this one because of their outstanding commitment to customers.

September 19, 2018 06:30

Nice location...okay truck parking on side..sunrise 480...favorite machines, fully equipped and quiet with nice showers and locker rooms fully mirrored....good job PF :)

September 9, 2018 19:51

It a good place to go work out at and workers there too

September 8, 2018 16:30

Planet fitness in general is great, and i have no problems with the facility itself. After 10 months of working out at the Greenfield facility, I moved within town and the E.Washington st facility was closer to me. I went there for 2 months because black card let me do that.

Since I felt the need for more compound movements, I decided to not renew my membership. I told the staff at E.Washington st to stop my membership from automatically renewing, and was told it was done. This was false, and I got billed for a year's membership after the first year. At this point, staff at E.Washington st said they couldn't help me and I should talk to Greenfield. The manager at Greenfield, took care of the situation quickly, but I really didn't appreciate how the staff at E Washington lied to me about setting my membership to not renew, and then washed their hands off the situation.

August 27, 2018 03:19

i am from a different location and do not like the attitudes from the management there. they are absolutely not courteous nor friendly plus there's no hospitality and do not even greet the guest at their place. just piss poor attitude and no customer service and no professionalism from the management whatsoever. as a club member guest, i would not recommend going back because this has been the 3rd time that i have had a terrible experience from management there. not even appreciated being there.

August 27, 2018 03:19

i am from a different location and do not like the attitudes from the management there. they are absolutely not courteous nor friendly plus there's no hospitality and do not even greet the guest at their place. just piss poor attitude and no customer service and no professionalism from the management whatsoever. as a club member guest, i would not recommend going back because this has been the 3rd time that i have had a terrible experience from management there. not even appreciated being there.

August 26, 2018 01:35

Need to stay in shape as you get older? Planet Fitness has a very inexpensive membership and they have well educated and dedicated physical fitness trainers that help you with total health regimen. From the excercises to what you eat to the best vitamins for you to take.

August 26, 2018 01:35

Need to stay in shape as you get older? Planet Fitness has a very inexpensive membership and they have well educated and dedicated physical fitness trainers that help you with total health regimen. From the excercises to what you eat to the best vitamins for you to take.

July 25, 2018 18:41

I am so sorry you did not get billed 3 mo Mr. Alger. You know what? You know you got to pay so why blame the gym. When your utilities are due you still have to pay whether you recieved a bill or not. Can you dress yourself? oH & for those who can not schedule w the weekend hours go to other locations or get up & go before it closes.

July 25, 2018 18:41

I am so sorry you did not get billed 3 mo Mr. Alger. You know what? You know you got to pay so why blame the gym. When your utilities are due you still have to pay whether you recieved a bill or not. Can you dress yourself? oH & for those who can not schedule w the weekend hours go to other locations or get up & go before it closes.

July 18, 2018 11:09

Every time we go there's new rules. We go every day and suddenly we weren't in the system and had to wait 20 minutes for proper help. Had my gym bag with my inhaler in it under my workout bench and was told I had to leave or take it to my car because bags aren't aloud. What kind of gym doesn't allow gym bags. Absolutely the worst gym I've ever been to

July 18, 2018 11:09

Every time we go there's new rules. We go every day and suddenly we weren't in the system and had to wait 20 minutes for proper help. Had my gym bag with my inhaler in it under my workout bench and was told I had to leave or take it to my car because bags aren't aloud. What kind of gym doesn't allow gym bags. Absolutely the worst gym I've ever been to

July 12, 2018 18:11

All new equipment! Always clean, and the staff are very courteous and happy.

May 18, 2018 21:37

Trainer carlee is amazing, and the manager is so sweet. Great staff, really clean, absolutely no judgement.

May 8, 2018 10:39

management is super engaging. cleanest gym around!

April 18, 2018 19:45

I switched from another similar gym and am really happy I did. The staff are friendly. They keep the gym tidy. My gym goals are basic and this is a great choice.

April 18, 2018 19:45

I switched from another similar gym and am really happy I did. The staff are friendly. They keep the gym tidy. My gym goals are basic and this is a great choice.

April 18, 2018 12:00

Horrible experience. This gym is a trap. When the gym first moved their financial management to ABC they failed to bill me for acouple months. Now the gym refuses to cancel my membership over late fees and missing monthly payments that exist to no fault of my own. Management staff is rude and practically useless yet when you call anyone else higher up they claim they have no power to do anything to help because each gym is individually owned. This place is a joke, if you ever encounter any sort of billing issue due yourself a favor and just contact the better business Bureau because the local management will do nothing and the corporate management will claim they cannot do anything. There are so many better places that will not steal your money and I advise doing some better research before you start a membership here. If you are having second thoughts PLEASE visit and read the reviews for planet fitness corporate, last time I checked they had a 1.4 out of 5 review. This place is a money pit and they can and will trap you to get every cent out of you.

April 16, 2018 17:02

Horrible experience. This gym is a trap. When the gym first moved their financial management to ABC they failed to bill me for acouple months. Now the gym refuses to cancel my membership over late fees and missing monthly payments that exist to no fault of my own. Management staff is rude and practically useless yet when you call anyone else higher up they claim they have no power to do anything to help because each gym is individually owned. This place is a joke, if you ever encounter any sort of billing issue due yourself a favor and just contact the better business Bureau because the local management will do nothing and the corporate management will claim they cannot do anything. There are so many better places that will not steal your money and I advise doing some better research before you start a membership here.

March 9, 2018 15:51

Great friendly staff, clean, and help college students with community engagement assignments. Wish they had more equipment options though

February 25, 2018 21:11

It's clean and the employees are nice and helpful. It's a great place to start your journey.

January 30, 2018 19:16

Plenty of treadmills, but I wish they had stair mills or rowing machines. The free weight area is small, but I like the express workout. I also like the massage options.

January 20, 2018 07:54

This is a great place to exercise without feeling like you're being watched by other people and judged but they don't offer any classes and they don't have a pool but if you need treadmills and gym equipment this is your place. the staff is very helpful and nice. They don't try to sell you a secondary service.

December 10, 2017 20:57

Nice place to workout. Wish they had some of the nicer equipment like the hydro chair, had that in Arizona

October 20, 2017 09:03

Customer service is always great. Lots of equipment and the tanning beds are best around. It's clean and fairly new

October 20, 2017 09:03

I don't want to tell you this because you might ruin my favorite gym, but this PF is rarely busy and always clean. The staff is a bit lax, but as long as the machines are clean I don't care if they're on their phones during their downtime.

October 20, 2017 09:03

Great. Wish they had a pool. Also wish they trained first timers on machines. But great equipment, pleasant staff.

October 20, 2017 09:03

This is a great place and great people love going here to work out

October 20, 2017 09:03

I work here and ppl are so Happy and comfortable working out here

June 15, 2017 10:50

I don't want to tell you this because you might ruin my favorite gym, but this PF is rarely busy and always clean. The staff is a bit lax, but as long as the machines are clean I don't care if they're on their phones during their downtime.

January 2, 2017 11:14

Nice place to work out. A bit busy today 1/2/17 but most likely the new year's resolutions in the making

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