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- Address:2420 S Alpine Rd, Rockford, IL 61108
- Phone:(815) 708-6707
- Website:http://www.planetfitness.com/gyms/rockford-il-807
- Rating:4.2
- Hours: 24 hours
Planet Fitness
Reviews
Rated 4.2/5 based on 26 customer reviews.
Nicholas Riederer
March 2, 2020 09:01
Beware of the extra fees and if you cancel you have to buy out the contract. They will bill your account when ever they feel like it, not when it's due. Friendly and helpful staff and a clean place to work out.
My only issues:
- Building smells weird.
- Customer service when canceling is a nightmare.
- You'll still be billed long after the cancelation of your account.
Nikki Brunkow
February 27, 2020 08:15
Great place very clean and usually not to busy so you aren't waiting for them. The staff is also friendly
AJs Fire
February 19, 2020 05:41
Gym is well maintained and contains anything one would need to meet fitness goals.
The amount of people breaking clearly posted rules is a major turnoff to a gym that advertises a "judgement free zone" with rules in place to ensure all have a pleasant workout.
People using the locker room as their personal office to make phone calls for over an hour on a regular basis. When voicing the concerns about this to a staff member, was told I should call the manager when she was available instead of dealing with the person to refrain (this was the 5th day in a row for never ending personal calls)
Guys walking around in muscle tanks or shirtless or in jeans can be seen daily.
The 30 min express workout is never supervised , in 7 weeks, only 1x have I been able to effectively follow the workout because everyone uses the area to sit on the machines
to look at their cell phone or skip around to whatever machine they feel like, budging in front of others instead of following the rules clearly posted on the wall. Hard to get an effective workout in with this. Huge turn off
Jack Wagon
February 6, 2020 14:18
Great gym, clean, good staff.
Biggest issue is not enough, nor big enough ceiling fans, too hot, too sweaty, most gyms at least have options to workout under a big hard blowing fan for more comfort, less sweat if no time for a shower.
Melissa Makowski
December 19, 2019 14:53
The staff is amazing! They make you feel welcome. They are very supportive and the personal trainer Jonah is fantastic. Truly a judgement free atmosphere. I wouldn't go anywhere else!
Mark
December 11, 2019 12:26
This is the Carnival Cruise line of gyms. That's the easiest way to put it.
Sammy G
September 24, 2019 14:33
This place has aged with grace and integrity. Since they first opened it began a chapter in which I would soon not forget. Well kept and up to par. The Staff are so tentative and very knowledgeable.
Kenneth Dockery
June 27, 2018 23:36
Great place to work out at very clean I just don't like how they're walking around cleaning while you're working out. But I can live with it. Also on their television they don't have the World Cup playing and they don't have many Chicago stations. But I'm going to work out not to watch TV so it's not a big deal.
A Google User
June 27, 2018 23:36
Great place to work out at very clean I just don't like how they're walking around cleaning while you're working out. But I can live with it. Also on their television they don't have the World Cup playing and they don't have many Chicago stations. But I'm going to work out not to watch TV so it's not a big deal.
Jason Clapp
June 7, 2018 18:41
I love this location, we go late at night when noone is there. The staff is really cool with us, and we relate to them.
A Google User
June 7, 2018 18:41
I love this location, we go late at night when noone is there. The staff is really cool with us, and we relate to them.
A Google User
June 4, 2018 13:34
Today, June, 4th I went to P. F. As I do 3 to 4 times a week. I workout and then tan. I joined in early March, my problem is with Savannah who works at the front desk. I know it's her job to ask me if I have my eye wear, it's her attitude that is rude. When other employees did ask me if I had my eye wear I always have them, this Savannah wants to see them, I am a 61 year old women, I know how important it is to wear eye wear!
Sandra Clark
June 4, 2018 13:34
Today, June, 4th I went to P. F. As I do 3 to 4 times a week. I workout and then tan. I joined in early March, my problem is with Savannah who works at the front desk. I know it's her job to ask me if I have my eye wear, it's her attitude that is rude. When other employees did ask me if I had my eye wear I always have them, this Savannah wants to see them, I am a 61 year old women, I know how important it is to wear eye wear!
clappydoo
May 31, 2018 16:46
Planet Fitness on south alpine is emaculate. The company has a "no judgment" policy, making it a favorable gym for most people that struggle socially. I personally use this gym, and I've seen many transformations, including myself. It's open 24/7, so you don't have to worry about a conflicting schedule. They do free pizza, and bagels, every once in awhile, and they even have a list of services such as tanning beds. The benefits at this gym are endless. The only reason they are missing 5/5 stars on this review, is because some people prefer to lift with "free weights," instead of machines. However, planet fitness is the safest gym possible. This is a great place.
A Google User
May 31, 2018 16:46
Planet Fitness on south alpine is emaculate. The company has a "no judgment" policy, making it a favorable gym for most people that struggle socially. I personally use this gym, and I've seen many transformations, including myself. It's open 24/7, so you don't have to worry about a conflicting schedule. They do free pizza, and bagels, every once in awhile, and they even have a list of services such as tanning beds. The benefits at this gym are endless. The only reason they are missing 5/5 stars on this review, is because some people prefer to lift with "free weights," instead of machines. However, planet fitness is the safest gym possible. This is a great place.
ronandchris criel
May 14, 2018 09:55
Planet fitness has a lot to offer. The atmosphere is good for working out. They have personal trainers available to help you reach your goals. There are several different machines to get a good work out. The frustrating thing is that some of the machines won't monitor your heart rate. They have a large number of machines so you could almost always use your favorite one.
A Google User
May 14, 2018 09:55
Planet fitness has a lot to offer. The atmosphere is good for working out. They have personal trainers available to help you reach your goals. There are several different machines to get a good work out. The frustrating thing is that some of the machines won't monitor your heart rate. They have a large number of machines so you could almost always use your favorite one.
Jaimie Bell
May 6, 2018 16:30
Great place to work out! $20 a month is worth it for the black card
Tristen Buntenbach
January 31, 2018 12:56
I'd like to thank the staff at planet fitness on Alpine in Rockford IL for keeping such a clean gym it is always nice and clean the staff are definitely on their toes keeping the atmosphere clean and friendly for all I think all gyms could definitely take a page from your book
hunter gates
January 17, 2018 16:43
Planet Fitness is the best gym I've been to! They have the friendliest staff, cleanest gym, and low prices!
Jill Leigh
November 27, 2017 21:22
Clean facility and friendly staff. Personal trainers are great. All for a very affordable price.
Jeremy
October 25, 2017 10:21
This place is awesome. Super clean and not very crowded. You almost never have to wait for a machine. Every square inch of this place is really clean. Staff seems to friendly also. Overall it's a great place. And way way cheaper than the other gyms around.
Mark Leber
October 25, 2017 10:21
Its very affordable but that has the downside of attracting people who don't bother to have the common courtesy to clean up after themselves. The staff is usually great but it's as if they're prepetually understaffed for reasons unknown. Unless it's a dead slow day it always seems like they're stuggling to juggle many tasks at once. There is ALWAYS a wait for the black card itmes like tanning or massage chairs. I'm convinced that on slow days management resticts them to using just one or two tanning beds to keep the bulbs running longer.
Nicole Wells
October 25, 2017 10:21
Great gym. My only complaint is I wish the neighborhood was better at night. Too many robberies in their parking lot. Be careful.
jonathan wilson
October 25, 2017 10:21
Always clean. Always plenty of equipment available. Always friendly staff. Always reasonably priced. Thanks
Michael Berkery
October 25, 2017 10:21
Staff very friendly and helpful. Equipment is getting a little worn, but for the most part still in great shape. Men's locker room is needing some work. Lockers are showing some rust. The showers are my biggest complaint. I am unsure as to whether it is Rockford's water or just how it was installed. Water pressure is quite poor, and it may be the plumbing. The rain overhead shower controller and the side sprayer are somehow interconnected. If you turn the side one the overhead will stop (and change temp. depending on where you are.) They are also poorly placed IMHO. The side shower should be a little above waist height and they are more lower chest height. I used to go to the one in Fond du Lac and they are placed the way I would expect.