- Address:823 W Madison St, Chicago, IL 60607
- Phone:(773) 741-1600
- Website:http://chicago-west-loop.orangetheoryfitness.com/
- Rating:4.5
Orangetheory Fitness
Reviews
Rated 4.5/5 based on 24 customer reviews.
Aly Patel
February 19, 2020 13:44
Can't say enough good things about this location- the entire staff is so attentive and makes sure to learn all their clients by name, the coaches are awesome and know just when to give you an extra push or gently correct your form, and the studio itself is really nice/clean and updated. I feel more confident and in the best shape I've ever been in- I wish I joined sooner!
Charles Graham
February 7, 2020 02:12
All great workouts and staff genuinely wants to help you make your wellness goals.
Elizabeth Kim
December 10, 2019 03:44
Extremely attentive staff. The trainers really want you to reach your goals and will help you any way they can. They helped me lose weight and lead a healthier lifestyle. Amazing experience!
Teresa Franklin
November 23, 2019 02:30
Extremely attentive staff. The trainers really want you to reach your goals and will help you any way they can. They helped me lose weight and lead a healthier lifestyle. Amazing experience!
Melissa Campo
October 30, 2019 11:57
I love that I leave feeling empowered. I'm able to push myself and set goals. I enjoy knowing every workout will be different, but I'll still workup a sweat. The front desk staff is always helpful and friendly.
When I started at OTF, I felt so intimidated. There were members who were crushing every class and here I was walking on the treadmill and using baby weights. One of the instructors, Patrick, saw that I was struggling and feeling unmotivated and told me "You aren't competing with everyone else, you're competing with yourself - the old you versus the new you". It really hit home and has been my mantra every time I step into the studio.
I also love Meredith as a coach. She is so motivational and just genuinely has a passion for helping others lead a healthy lifestyle. I never thought I would run another race after destroying my right knee and here I am heading to a 10k this weekend and a half marathon in February. Just like with anything in life, if you put in the work, you will see results.
Jamil Johnson
September 20, 2018 14:11
I was so looking forward to joining OTF, but was disappointedly turned away after being 8 minutes late to my first class. I pleaded with the staff since I was having trouble finding a parking spot, but they were unwilling to budge and said it was impossible for them to get me squared away for my first workout. I found that quite astonishing and also had a general feeling that I was unwelcome at that location for some odd reason. I like to workout in a supportive and understanding environment. Unfortunately, I did not get that treatment at this location and will be looking to other workout options.
A Google User
April 9, 2018 19:18
Nice gym and staff.
Did you know they have a 60 day cancellation policy? When you decide it is time to cancel your membership, even the day after you sign up, they will inform you that to cancel you must sign a new form they will only give you at the gym. That form adds new terms to your agreement, by signing you will agree to pay any future membership payments for the next 30 days. Which means when it's time to cancel, you need to do it 2 months in advance.
Even better, they clearly will inform you that they can and will take you to collections if you do not pay for this unwanted 2nd month.
I was personally called 3 times by the Lakeview "COO" Jerry, for the purpose of harassing and intimidating me into unblocking my card so OTF could extract future payments 27 days after canceling.
If the above sounds cool to you, I recommend this gym. The staff onsite is nice if you can stomach the fraud and abuse.
Stuart Robertson
April 9, 2018 19:18
Nice gym and staff.
Did you know they have a 60 day cancellation policy? When you decide it is time to cancel your membership, even the day after you sign up, they will inform you that to cancel you must sign a new form they will only give you at the gym. That form adds new terms to your agreement, by signing you will agree to pay any future membership payments for the next 30 days. Which means when it's time to cancel, you need to do it 2 months in advance.
Even better, they clearly will inform you that they can and will take you to collections if you do not pay for this unwanted 2nd month.
I was personally called 3 times by the Lakeview "COO" Jerry, for the purpose of harassing and intimidating me into unblocking my card so OTF could extract future payments 27 days after canceling.
If the above sounds cool to you, I recommend this gym. The staff onsite is nice if you can stomach the fraud and abuse.
Ameen Zayed
December 31, 2017 12:50
Really friendly staff, great trainers and fun classes. Orange theory fitness is consistently the best 60 minute workout you can experience.
Hayley Tuitman
December 21, 2017 12:46
I love this Orangetheory location. The staff are super friendly when you walk in and the trainers are superb. I love my workouts with Patrick, Jeremy, Mike, and Jennifer and look forward to them every week.
A Google User
December 21, 2017 12:46
I love this Orangetheory location. The staff are super friendly when you walk in and the trainers are superb. I love my workouts with Patrick, Jeremy, Mike, and Jennifer and look forward to them every week.
A Google User
December 19, 2017 16:58
This is actually a really great workout regardless of how often you train, run, lift, etc. Started attending classes earlier this year and have been addicted ever since. Patrick is the best instructor, will constantly challenge you and make you feel great about the hard work you're putting in.
Bryan Heck
December 19, 2017 16:58
This is actually a really great workout regardless of how often you train, run, lift, etc. Started attending classes earlier this year and have been addicted ever since. Patrick is the best instructor, will constantly challenge you and make you feel great about the hard work you're putting in.
Gretchen Gall
December 14, 2017 16:12
The Nicest Staff - and the workouts are awesome. The facilities have room to move too - some others are tight on space and this place is awesome.
12/14/17 - An update - a year later and still amazing. I'm not one to stick to things - but i know I'm getting a good workout and I've seen improvements in myself. The staff continues to be nothing but helpful, outgoing and kind. The coaches really are fantastic. I've done classes in some other states - and the coaches come no where close!
A Google User
December 14, 2017 16:12
The Nicest Staff - and the workouts are awesome. The facilities have room to move too - some others are tight on space and this place is awesome.
12/14/17 - An update - a year later and still amazing. I'm not one to stick to things - but i know I'm getting a good workout and I've seen improvements in myself. The staff continues to be nothing but helpful, outgoing and kind. The coaches really are fantastic. I've done classes in some other states - and the coaches come no where close!
Adam Meyer
December 10, 2017 10:01
I've been to almost 30 OTFs across the country and few if any can match this studios quality of trainers and front-desk support team. They are kind, friendly, professional and the type of group that you are always excited to see. Been going there for over a year now since they opened and looking forward to the next year there too!
A Google User
December 6, 2017 10:19
I've been a member of OTF West Loop for over a year now and am so glad I joined! My fitness level has sky rocketed. Such an amazing and efficient workout! I'm hooked. The staff is great and instructors top notch. One of the best things about OTF is that regardless of your fitness level you can do the workout that is best for you. Don't be intimidated if you aren't at an advanced level, with some hard work and encouragement from the coaches and you will get there!
Patricia Laughren
December 6, 2017 10:19
I've been a member of OTF West Loop for over a year now and am so glad I joined! My fitness level has sky rocketed. Such an amazing and efficient workout! I'm hooked. The staff is great and instructors top notch. One of the best things about OTF is that regardless of your fitness level you can do the workout that is best for you. Don't be intimidated if you aren't at an advanced level, with some hard work and encouragement from the coaches and you will get there!
Katie Degnan
October 19, 2017 06:42
I am so fortunate to have this fitness studio a mere two blocks away from home. Orange Theory is a very challenging workout that will make you push yourself like you've never pushed yourself before. Every single class you take is different despite having the same staple stations - treadmill, rowing and weights - and you can absolutely see and feel yourself making progress after a few classes. All of the instructors are fantastic - I've taken classes with all of them and there isn't a bad one in the bunch, but I recommend Gene as a top notch instructor with his motivation style and ability to make anyone feel like they're really crushing their workout. The post workout email summary and the tracking they provide that shows you how many calories you've burned in the week, month, and year helps you compete with yourself and always push the boundaries. The facilities are brand new, clean and comfortable.
Gretchen Gall
October 19, 2017 06:42
The Nicest Staff - and the workouts are awesome. The facilities have room to move too - some others are tight on space and this place is awesome.
Courtney Livingston
October 19, 2017 06:42
I was waiting for an OTF to open up near me in the West Loop! Time flies during these one hour workouts. All sessions are challenging, with the trainers offering modifications for anyone with injuries or for anyone looking for a more challenging variation. The trainers, music, and heart-rate monitors really help motivate me in every class. I love the way I feel after I leave and usually burn around 600 calories/ class! The staff and trainers are amazing and the facility is always clean!
varun singh
October 19, 2017 06:42
I have been a part of otf for more than 3 months now and it surprises me every time I walk in with a new workout
Cody Schraft
October 19, 2017 06:42
Community feel from day one. Dana and Gene kick your ass everyday in a way that makes you eager to return for more. Super clean. Super friendly.
Calvin Gin
February 2, 2017 20:41
This is a great workout experience. You compete against yourself. Great for all fitness levels. Gene is the best instructor!!!