Bridget White
January 4, 2018 16:35
I am very disappointed with CorePower Lakeview. I have been practicing with CP for over 10 years and have spent likely thousands of dollars with them. I received an email from their Assistant Studio Manager saying that I missed paying for a class a month ago and that they would need to charge me. She said that their instructors often do not appropriately scan in guests, leading me to believe they send out multiple weekly emails asking guests to retroactively pay for classes that was induced by their oversight. I received such an email, and asked in the spirit of good customer service that they would kindly cover this as it is 4 weeks later and I should have purchased a package that day, which was likely also not charged. Her response to my poor experience was ". I have purchased your last drop in a rate of $26 dollars on your card ...If you choose to practice elsewhere we are sorry to see you go." I'm shocked that this is how CorePower treats their long time and loyal yogis over $26.