Reviews

Rated 4.4/5 based on 24 customer reviews.
May 5, 2020 19:27

Visited from out of town and needed a gym to workout at for the week. The staff was extremely helpful and accommodating. They also kept the gym very clean, which I appreciated. Gym was never super crowded and overall it was a good vibe. Would definitely recommend.

July 29, 2019 14:25

I love Idaho Fitness Factory. I used to be at a big gym and I always felt like I couldn't afford it but this gymnis affordable and super friendly!
I suggest this gym if you want people who genuinely care about you, great equipment, and of course 24 hour access! Just a side bonus they are affordable too!

January 17, 2019 12:24

I have been a member at this gym since it opened. The gym is conveniently located and being a 24/7 gym, times are fantastic. The gym is clean and the staff is friendly. The reason for the 1 star rating is due to the fact that management does not listen to members. Group classes are always changing and taking up the group fitness room even when there are only a few attendees. This causes problems for members wanting to work out in the group room. Also, there is no monitoring system for the kids room. I am not comfortable leaving my child in there alone or with other children and have asked for a simple camera system to be installed so that I can monitor my child on the TVs while in the weight room. I was given an arbitrary answer and no response after a single follow-up email. I have a multiple membership account at this gym and have referred numerous people there. I am going to be taking a look at the new YMCA in Meridian due to the fact that I am not being listened to or taken seriously. I am a business professional and understand the needs and wants of members, and I do not think a camera system it's too much to ask for and worth a follow up email.

Thanks for the quick reply. I would say that your group class times change and they are not always posted. Sometimes there are two to three people in a group class with half a dozen members shoved into the small room trying to work out. That's a problem. The other thing is I would like to know is when and how you talked with your members regarding child monitoring as I am a longtime member who brings in a child and I was never consulted regarding this nor have I ever seen anything posted posing the question. I would think child safety would be of the utmost importance. Even if there is a camera system in the room now, staff is not always at their desk as they have other tasks throughout the day. The only benefit to this would be if something did happen you could go back and see if there was an issue, but this is reactive and not proactive.

September 24, 2018 21:00

Good gym, but tiny and a bit cramped with so much equipment. In my opinion they have better leg equipment than the other locations i have been to, everything else is just as good. Dress warm because it is freezing in there, not sure why they keep it so cold.

August 12, 2018 23:19

Working out at this gym is like working out in a minimum security, white collar prison. It's over crowded, and the equipment you need is almost always in use. I had a problem getting in because the door scanner wouldn't work with my card, and now I have to wait until my schedule lines up with the hours they're actually staffed to get it figured out. No staff member has said a word to me since I signed up, so friendliness must not be their thing. If it wasn't for the location and price I would have switched gyms a week into my membership.

August 12, 2018 23:19

Working out at this gym is like working out in a minimum security, white collar prison. It's over crowded, and the equipment you need is almost always in use. I had a problem getting in because the door scanner wouldn't work with my card, and now I have to wait until my schedule lines up with the hours they're actually staffed to get it figured out. No staff member has said a word to me since I signed up, so friendliness must not be their thing. If it wasn't for the location and price I would have switched gyms a week into my membership.

May 10, 2018 10:11

Great location, super helpful staff, clean gym with everything I need for a good workout. I love the pull up bars in the group fitness room. The kid room is near the group fitness room so it's easy to check in on the children.

May 10, 2018 10:11

Great location, super helpful staff, clean gym with everything I need for a good workout. I love the pull up bars in the group fitness room. The kid room is near the group fitness room so it's easy to check in on the children.

March 16, 2018 02:52

The staff are always friendly and helpful!!! It's a great value for a low cost!! They have all the equipment I need and I love that their vending machines have my favorite protein bars!

March 16, 2018 02:52

The staff are always friendly and helpful!!! It's a great value for a low cost!! They have all the equipment I need and I love that their vending machines have my favorite protein bars!

March 5, 2018 10:50

Love the gym very low cost and great staff.

January 6, 2018 23:08

Love the gym very low cost and great staff. Problem is the Wi-Fi at all the locations ive been to is spoty at best and wont load anything at worst. I'm here now and had to switch to 4G to write this review.

November 28, 2017 15:19

I love the fact that it is month to month with no contracts. Open 24 hours a day. Staff is wonderful. Love it here

November 28, 2017 15:19

I love the fact that it is month to month with no contracts. Open 24 hours a day. Staff is wonderful. Love it here

October 25, 2017 14:31

Love this gym, it's very clean and user friendly.
The staff is fantastic and outgoing. Not an intimidating place at all. Great owners as well very customer friendly. The price is unbeatable .

October 25, 2017 14:31

This gym is a lovely place to work out. The staff is friendly and helpful, the equipment is up to date and there is seldom a crowd. They keep the facilities clean and orderly and the fellow gym members are all great. Five stars for a five star experience.

October 25, 2017 14:31

Never crowded with all of the basics to get in a great workout. The staff is awesome and the gym is always super clean. Best gyms in the valley at the most reasonable prices.

October 25, 2017 14:31

Very affordable price with a clean facility! Easy to get signed up and no contract!

October 25, 2017 14:31

I absolutely love Idaho Fitness Factory! I'm not a gym person, prefer to run outside, but with snowmageddon happening, I was forced to join a gym. A friend recommended Idaho Fitness Factory, and I couldn't pass up the price, so I joined online without ever stepping foot in one of their facilities. Friendly staff, clean gym and lots of options for workout equipment. I highly recommend Idaho Fitness Factory!

June 20, 2017 16:17

Love this gym, it's very clean and user friendly.
The staff is fantastic and outgoing. Not an intimidating place at all. Great owners as well very customer friendly. The price is unbeatable .

June 20, 2017 16:17

Love this gym, it's very clean and user friendly.
The staff is fantastic and outgoing. Not an intimidating place at all. Great owners as well very customer friendly. The price is unbeatable .

January 19, 2017 17:35

This gym is a lovely place to work out. The staff is friendly and helpful, the equipment is up to date and there is seldom a crowd. They keep the facilities clean and orderly and the fellow gym members are all great. Five stars for a five star experience.

January 19, 2017 11:41

I absolutely love Idaho Fitness Factory! I'm not a gym person, prefer to run outside, but with snowmageddon happening, I was forced to join a gym. A friend recommended Idaho Fitness Factory, and I couldn't pass up the price, so I joined online without ever stepping foot in one of their facilities. Friendly staff, clean gym and lots of options for workout equipment. I highly recommend Idaho Fitness Factory!

December 10, 2016 19:02

Never crowded with all of the basics to get in a great workout. The staff is awesome and the gym is always super clean. Best gyms in the valley at the most reasonable prices.

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