Adrien Diven
October 24, 2017 16:24
If a person really cared about their livelihood they would not harass a customer. Growing up in different cultures I have a lot of respect for this culture where a business treats it's customers very nicely because without customers, they won't have a livelihood to begin with. Customers are what make a business, it's not just all the business owner's work - that is just a small percentage.
The majority of success comes by the money earned by business, that money which is given by 'customers'. So treating customers/potential customers right and taking their criticism and learning from it and improving upon the business - this experience is the best experience any business can have and should have because success comes with not just hard work. It comes with respect, humbleness, gratitude, gratefulness, patience, solving and mitigating/correcting a bad experience that customers had to face and then learning from all of that combined - leads to a business's success and well being.
A business treating a customer wrong and then harassing them for their review after taking their money and gulping it down their throats is actually a very disgusting and shameful act of ego and pride, its got nothing to do with livelihood.