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- Address:w 33315, 9919 W Oakland Park Blvd, Sunrise, FL 33351
- Phone:(954) 745-1070
- Website:https://www.24hourfitness.com/Website/Club/00631
- Rating:2.9
- Hours:24 hours
24 Hour Fitness
Reviews
Rated 2.9/5 based on 24 customer reviews.
Donovan Cerna
December 18, 2019 10:54
Worst gym ever!! I called customer service and they gave me a promo for 28.99 and when I go to my home gym which is this one, they said that I no longer have access to this gym because their rates for this gym are 39.99 per month when I was paying for over a year 34.99 and then they gave me a retention offer for $29, I ended up cancelling my membership and they didn't care
A Google User
August 19, 2018 12:54
I have been a member of the 24 Hour Fitness in Sunrise now for several months. Recently took another job driving a truck and I'm on the road for 4 to 6 weeks at a time. Called customer service while on the road to cancel my account I was told it would be no problem whatsoever. Later that month had a charge appear on my bank account from 24 Hour Fitness. Call customer service again and told them that I was told I could cancel with no cancellation fee due to my work taking me out of town. Was told I would have to go in at that point and talk to a manager. Went in last Saturday to talk to a manager while in town was told the manager had just stepped out so to come back on Sunday. Came back today Sunday August 19th and was told there was no manager working today. Come back tomorrow I leave for West Virginia and won't be back in town for another 4 to 6 weeks. Stay away from these people all they do is steal your money if you try to cancel
Robert Brannen
August 19, 2018 12:54
I have been a member of the 24 Hour Fitness in Sunrise now for several months. Recently took another job driving a truck and I'm on the road for 4 to 6 weeks at a time. Called customer service while on the road to cancel my account I was told it would be no problem whatsoever. Later that month had a charge appear on my bank account from 24 Hour Fitness. Call customer service again and told them that I was told I could cancel with no cancellation fee due to my work taking me out of town. Was told I would have to go in at that point and talk to a manager. Went in last Saturday to talk to a manager while in town was told the manager had just stepped out so to come back on Sunday. Came back today Sunday August 19th and was told there was no manager working today. Come back tomorrow I leave for West Virginia and won't be back in town for another 4 to 6 weeks. Stay away from these people all they do is steal your money if you try to cancel
Melinda George
August 6, 2018 20:53
I canceled my membership because I moved and the instructor I have in the Miramar location was not in any other location. 5 months later I found out she was having classes at this location. Since I have never been here I signed up for their 3-day pass.
When I went to redeem the manager took me to the back and said (very condescendingly): "well....you have 3 previous membership." I told him yes (never denied it). When I move, I normally cancel the contract and renew at another location. Long story short, He refused my use of the pass and told me if I want to try the class I would have to sign up a new contract.
I would have renewed but he was so quick to deny me. Blue, let me know if you open a dance studio. I have dealt with 24hr fitness rude staff too many times.
A Google User
August 6, 2018 20:53
I canceled my membership because I moved and the instructor I have in the Miramar location was not in any other location. 5 months later I found out she was having classes at this location. Since I have never been here I signed up for their 3-day pass.
When I went to redeem the manager took me to the back and said (very condescendingly): "well....you have 3 previous membership." I told him yes (never denied it). When I move, I normally cancel the contract and renew at another location. Long story short, He refused my use of the pass and told me if I want to try the class I would have to sign up a new contract.
I would have renewed but he was so quick to deny me. Blue, let me know if you open a dance studio. I have dealt with 24hr fitness rude staff too many times.
A Google User
July 28, 2018 12:58
Love this place. Has everything I need and more. Friendly staff and clean for the most part. I only wish they had Wi-Fi and colder fountain water that was also easier to access for adults. It seems to have been placed with children and wheelchair only!
Neverwhere unseen
July 28, 2018 12:58
Love this place. Has everything I need and more. Friendly staff and clean for the most part. I only wish they had Wi-Fi and colder fountain water that was also easier to access for adults. It seems to have been placed with children and wheelchair only!
John Colon
July 28, 2018 12:58
Love this place. Has everything I need and more. Friendly staff and clean for the most part. I only wish they had Wi-Fi and colder fountain water that was also easier to access for adults. It seems to have been placed with children and wheelchair only!
Mary Joseph
July 1, 2018 15:58
Cutting rate equipment ..amazing accessibility to 24hr gym..I can work out whenever I want..no time constraints
Mary Joseph
June 12, 2018 10:52
Loveeeee this gym.. amazing machines..racquet ball room..spinning room..basketballcourt..towels..sauna..pool..everything..u would want to workout..they also have the availability of various classes..and the 24hour access is critical
RICO1 ART
June 12, 2018 04:09
don't join this gym , I don't want more people at my spot!. jk jk the employees are good and its a huge awesome gym , notice most of the complaints are cheap skates mad a day pass isn't a free membership
Mary Joseph
June 7, 2018 09:28
Loveeeee this gym.. all of the equipment is used but not torn up..they have
Corey C
May 21, 2018 19:29
Very unprofessional workers and liars. Nice gym. Don't go to this location.
Ellen Flax
March 9, 2018 21:48
Joined a group training session and I was the only one to show up. My first time was like a private trainer. I really need his help and he was wonderful and listened to me and the session was very productive.
Lamor Ferguson
February 26, 2018 23:16
Nice large gym and clean. My biggest and really only issue is that the weights are always all over the place and hard to find. This is a very is fix. The gym that i was a member of until i move back here from California a week ago, they employed someone for the sole purpose of placing weights back into their proper locations. This also limits the liability of injury from tripping over weights. I do not believe it is too much to ask for the amount i pay for a membership, locating weights to keep my workout in a steady flow would be greatly appreciated
MjCityChic
February 18, 2018 15:25
Idk where to begin. Please hire more staff and keep gym clean and fully stocked on all hand towels, paper towels and disinfectant spray. Why isn't there a crew that wipes down all the machines regularly??? The Hott tub is disgusting you can see all the dead skin floating in it. Instructors don't show up for schedule classes forcing students to step in and improvise. For the amount of money customers are being charged monthly this should be a state of the art gym, especially for a super center sports gym. Come on 24hr fitness get it together. Lazy ppl and place is falling apart.
Ashley Murray
February 13, 2018 07:28
Great gym with basketball, pool, sauna & steam room. Rates are $39/month but worth it with their towel service. Not packed like LA Fitness either ! Good classes as well.
Chris B
January 26, 2018 21:15
This is a Super Center $$$, not a normal 24 hour, thus you need to pay premium price for membership here.
This place is convenient as they are open 24 hours... though they aren't convenient with equipment. Some equipment looks old and rusted. I was working out chest and in the middle of my rep, the manager told me to move as they wanted to mop the area. That definitely ruined my workout high. And they only have 1 squat rack (not including smith machine)?! Bro... Leg days get crowded if multiple people want to do legs.
Александра Кон
January 11, 2018 03:22
I have no idea who hired these manageres. They are so cheep! Could've had a great deal with them and be their long term loyal customer,and bring more people, cause gym is lovely. If you want to bring a guest and sign them up read the whole contract and don't listen to the manager or whoever will sign you up. They lied to my face when I asked 10 times if I pay just for 1 month for my guest. So it was my stupidity to trust the manager and not to read the contract, but were stupid enough to decide to bulshit me and take this $30 and then charge me for 2nd month. Come on guys, $60 just to lose 3 customers.Front stuff was nice and polite though.
David Chavarriaga
October 25, 2017 14:09
Signed up back in April and paid first and last month. 2 weeks later I get charged the montly fee again totaling to about $130 for just the first month. 3 months later I'm trying to cancel my membership because I am not happy there anymore and it is too far from my house. As I try to cancel I am informed that I am under contract even though I specifically asked CODY who signed me up initially if I could cancel at any time without any contract or obligation and he looked me in the eye and told me yes I could cancel at any time I wanted, this was a flat out lie and he put me under a one year contract without my knowledge and without telling me until I had to find out on my own. To say the least Cody has caused me a great deal of stress and completely lied and misinformed me of my membership agreement. I strongly advise anyone to have some other employee sign them up or simply avoid the hassle and stress just do yourself a favor by going to another gym that is not going to stress you out and be a burden.
Carla Martin
October 25, 2017 14:09
I have been with this gym since July and the services provided here has been terrible. The first time I signed up with them I was not informed that if I have AT&T my phone would not work in the gym. Who signs up with a gym and cant use your phone. All the money are charging and then there is no wifi!! Really! What gym do you know that does not have wifi. I meant with someone and was informed that I had to pay only the $77 and now I see my cc has been charged $52 that I knew nothing about. I am so upset with these people. Where is corporate?
Katie McNall
October 25, 2017 14:09
My boyfriend was in there with company and tried to use a 3-day pass. He was unable to use the amenities with the guest pass because his name was already in the system, which is fine. That's a rule and it should be adhered to. The issue arose when the manager attempted to coerce him into buying a membership. He kept trying to lower the monthly rate, and bae continually refused because he had a different gym membership and only wanted to use the amenities with his friends. Then the manager asked him to "name a price," and when a number was named, the manager laughed in his face along with his employees in the vicinity. The manager said "I don't have time for this, I have paying customers to attend to." My bf then put his ID back in his wallet, and the manager said "it doesn't look like you can't afford it with all them credit cards in your wallet." Extremely inappropriate commentary from a staff whose purpose is to create a welcoming and friendly environment for other potential paying customers. Keep this unprofessional, immature, and unsportsmanlike behavior in mind when considering this establishment.
Jace M
October 25, 2017 14:09
This gym is great! It offers a variety of equipment to give anyone an intense workout. The gym also provides a basketball court, pool, spa hot tub, sauna, steam room, and etc.
Jacob Alexander
August 15, 2016 20:43
Just joined this gym. They have really good quality equipment that are kept in good condition. Plenty of machine and work out areas. Here they offer a lot more variety in machines and training areas than your average LA Fitness.