Becky Jones
October 25, 2017 04:26
This gym is not well maintained. I joined when it was new and it has rapidly and steadily gone downhill. Racquetball courts have been closed after flooding literally YEARS ago with either no knowledge from the staff on their fate or else promises of reconstruction and eventual re-opening depending on which staff member you ask on any given day. Due to the areas cordoned and walled off for the alleged reconstruction, free floor space in the gym is lacking and SORELY missed. Equipment, most notably cardio, is not kept clean. Dirt in the cracks and crannies, cup holders, etc. TV screens grimy and stained by water and sweat. I notice details like the dirty carpeting and stretch pads, and even the wall papering is curling, water stained and in need of repair. This location is in need of more shoulder bar pads (some days it is difficult to even find the ONE that they have), light weights and intermediate weights (e.g. 7.5 lb, 12.5, 17.5, etc.). The main draw keeping me at this gym is its proximity to my home , my guaranteed renewal fee, and the pool (despite the fact that all metal exposed to the pool chemicals has corroded, even to the point that the water fountains in the pool area had to be removed due to corrosion [can anyone say "poor planning"] and have not been replaced and I am more than confident that they will never be). The past several weeks, however, the heating system in the pool is not working and the pool water has been too cold to enjoy a swim in. As usual, I have been unable to get a straight answer on the problem, progress, or projected completion of the repair. The management at this gym are curt and uninterested in addressing complaints or satisfying members. I'm sure they are stressed and the incompetence and apathy are a top down issue. They do not seem to get support or help from corporate and are left to fend for themselves.